Difference between revisions of "March 27, 2024 - Updates, priorities of the week"

From wiki
Jump to navigation Jump to search
(Created page with "Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC ==Meeting information== ===Agenda=== 1. Updates 2. Roundtable =Notes and action items= ===DTO Upda...")
 
Line 6: Line 6:
 
2. Roundtable
 
2. Roundtable
 
=Notes and action items=
 
=Notes and action items=
−
===DTO Update===
+
===Updates===
−
Transition to ESC continues and accelerates. Our email addresses will transition very soon.
+
'''PCO'''
 +
 
 +
* Questions about the budget, but we don’t have any information we can share at the moment
 +
* For web, the budget will mean a publishing break when it comes out
 +
 
 +
'''DTO'''
 +
 
 +
* Publishing research summaries on [[/design.canada.ca/research-summaries/travel-restrictions-study.html|Using a Wizard to help people get answers during Covid-19]]
 +
* More publications are coming soon
 +
* Revamping the Slack channel to make it more user friendly
 +
* If your email address changes, you can still use the same Slack account, here are instructions: [[/slack.com/help/articles/207262907-Change-your-email-address|https://slack.com/help/articles/207262907-Change-your-email-address]]
  
−
Our colleagues in CDS are doing a survey on technology adoption. Please take a look at the survey: https://cdssnc.qualtrics.com/jfe/form/SV_bEeE3MoruHy8jzg?Q_Language=EN
+
'''Institutional landing page template'''
−
===Round table===
+
 
−
'''FCAC'''
+
* We anticipate launching the new ILP in April
−
*"Housing costs on your mind?" SEM campaign was launched on Monday
+
* No hard deadline for departments to update their content
−
'''Principal Publisher'''
+
* We’ve included guidance for all of the components
−
*We’ve asked AEM reps if they have any major upcoming updates because we’ll need some downtime over the next couple weekends to make some upgrades. If you know of any major upcoming updates let Principal Publisher know.
+
* This version is based on the Beta version operating since 2021
−
'''PCO'''
+
* We will send out more information when it’s ready to launch
−
*Next week is a meeting of the housing working group, we look at data and collaborate on updates, homelessness etc.
+
 
−
*Housekeeping note, for password, usernames etc. if you have staff that left your team, make sure that you clean up old passwords and access
+
Question: Are there rules around when to use the Supertask button
−
*Please proactively fix broken links. We have reached out to Media Relations teams to request they update content on this page: [https://www.canada.ca/en/news/media-contacts.html Media Contacts - Canada.ca]
+
 
−
'''DTO reminder'''
+
A: Yes, we have included guidance for that
  
−
One more week left to comment on the [[:en:images/f/f3/Audit_-_Canada.ca_patterns_and_templates_(open_for_comments)_post.xlsx|Audit of patterns and templates]].
+
'''CDS-GCNotify Presentation'''
  
−
Next step is to move to eliminating some of the patterns.
+
* Platform tool run by CDS
 +
* Operating since 2019
 +
* Uses Amazon web cloud services
 +
* To help users through government processes
 +
* Benefits
 +
** Reduces time effort and cost
 +
** Provides clarity for end-users
 +
** Increase trust and satisfaction
 +
** Doesn’t BCC users like email does
 +
** GC Notify doesn’t store personal data for more than 7 days by default, can be shorter
 +
** Support team provides 24 hour support
 +
** 422 federal services
  
−
'''PCH'''
+
Demo
−
*State Funeral website for the Honourable Ed Broadbent launched on Monday:  https://www.canada.ca/en/canadian-heritage/commemoration/ed-broadbent.html
 
−
'''Public Safety'''
 
−
*Published Research Security [https://www.canada.ca/en/services/defence/researchsecurity.html Research Security - Canada.ca] yesterday in conjunction with yesterday's announcement on Research Security and the Research Security Centre.
 
−
'''Comments'''
 
  
−
It would be helpful to have guidance for how to present footnotes and table notes.
+
* GCNotify is public facing, but only public servants can create an account
 +
* Three steps to create a service
 +
* You create a service name and email address
 +
* @notification.canada.ca has high confidence from users
 +
* You can customize domain if needed
 +
* Quick and easy to set up a service
 +
* Can contact users by email or text
 +
* Includes reporting if your users received the message
 +
* You can format text messages with markup language
 +
* You can use API integration
 +
* You can manage different types of access to team members
 +
* We had to find a way to manage bounce rate, so we made a guide to help keep accurate contact information
 +
* If too many emails don’t work, Amazon could suspend the service, as they would assume we are spamming
  
 
'''Questions'''
 
'''Questions'''
  
−
Notices of privacy breach - where is the best place to post them?
+
Q: Have you thought about including “no reply” so users can opt out.
 +
 
 +
A: You can include a reply to the message. We’re looking to improve on that. We are looking at that and other ways to improve end-user experience. So far we’ve left that to departments, how they configure the opt in/opt out aspect.
 +
 
 +
Q: What else is on your roadmap this year?  
 +
 
 +
A: We just released self-serve logos, which will ease our workflow. We’ve also done some other self-serve features. Additionally, we created an Incidents and Service Interruptions, which is public facing.
  
−
A: There is no designated place, however best to place it where the context is most appropriate.
+
Q: Any plans for a subscription feature so users can add themselves?
  
−
(After discussion)
+
A: Yes, we are looking into that.
  
−
There has been a problematic warning which is unclear if the privacy breach relates to the public or former employees.
+
Q: Are the custom logos vetted by TBS?
  
−
This matter will be discussed with TBS and DTO.
+
A: We don’t vet the logos ourselves, it’s the responsibility of the department to do that.  
  
−
What is the timeline for the layered navigation pattern?
+
=== ROUNDTABLE ===
 +
'''ECCC'''
  
−
At this time we don’t know, will have to determine this later in the year.
+
* The Federal Sustainability Development Strategy website has been moved over to [[/canada.ca|Canada.ca]] from a dedicated domain, if you have links to the FSDS content on [[/www.fsds-sfdd.ca/|https://www.fsds-sfdd.ca/]] you will want to update them and point to the [[/canada.ca|Canada.ca]] page instead [[/www.canada.ca/en/environment-climate-change/services/climate-change/federal-sustainable-development-strategy.htm|https://www.canada.ca/en/environment-climate-change/services/climate-change/federal-sustainable-development-strategy.htm]]

Revision as of 11:47, 23 April 2024

Back to GC Web Priorities Meetings - Réunions des Priorités Web du GC

Meeting information

Agenda

1. Updates

2. Roundtable

Notes and action items

Updates

PCO

  • Questions about the budget, but we don’t have any information we can share at the moment
  • For web, the budget will mean a publishing break when it comes out

DTO

Institutional landing page template

  • We anticipate launching the new ILP in April
  • No hard deadline for departments to update their content
  • We’ve included guidance for all of the components
  • This version is based on the Beta version operating since 2021
  • We will send out more information when it’s ready to launch

Question: Are there rules around when to use the Supertask button

A: Yes, we have included guidance for that

CDS-GCNotify Presentation

  • Platform tool run by CDS
  • Operating since 2019
  • Uses Amazon web cloud services
  • To help users through government processes
  • Benefits
    • Reduces time effort and cost
    • Provides clarity for end-users
    • Increase trust and satisfaction
    • Doesn’t BCC users like email does
    • GC Notify doesn’t store personal data for more than 7 days by default, can be shorter
    • Support team provides 24 hour support
    • 422 federal services

Demo

  • GCNotify is public facing, but only public servants can create an account
  • Three steps to create a service
  • You create a service name and email address
  • @notification.canada.ca has high confidence from users
  • You can customize domain if needed
  • Quick and easy to set up a service
  • Can contact users by email or text
  • Includes reporting if your users received the message
  • You can format text messages with markup language
  • You can use API integration
  • You can manage different types of access to team members
  • We had to find a way to manage bounce rate, so we made a guide to help keep accurate contact information
  • If too many emails don’t work, Amazon could suspend the service, as they would assume we are spamming

Questions

Q: Have you thought about including “no reply” so users can opt out.

A: You can include a reply to the message. We’re looking to improve on that. We are looking at that and other ways to improve end-user experience. So far we’ve left that to departments, how they configure the opt in/opt out aspect.

Q: What else is on your roadmap this year?

A: We just released self-serve logos, which will ease our workflow. We’ve also done some other self-serve features. Additionally, we created an Incidents and Service Interruptions, which is public facing.

Q: Any plans for a subscription feature so users can add themselves?

A: Yes, we are looking into that.

Q: Are the custom logos vetted by TBS?

A: We don’t vet the logos ourselves, it’s the responsibility of the department to do that.

ROUNDTABLE

ECCC

Retrieved from "https://wiki.gccollab.ca/index.php?title=March_27,_2024_-_Updates,_priorities_of_the_week&oldid=118707"