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* <u>[https://www.gcpedia.gc.ca/wiki/M365-playbook/information-technology SSC M365 Playbook]</u>
 
* <u>[https://www.gcpedia.gc.ca/wiki/M365-playbook/information-technology SSC M365 Playbook]</u>
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== 3. Title Exemplar or reference architecture​ (TEMPLATE) ==
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== 3. Cloud to Cloud Direct Connection Exemplar (*** PENDING EA CoP Review ***) ==
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===Description:​===
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Public Safety Firearms Buyback Program was endorsed at GC EARB, Aug 11, 2022​
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The target state architecture includes a Cloud-to-Cloud direct connection solution that could be leveraged by the GC community, providing:​
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* reduced the unnecessary usage of cloud-to-ground bandwidth;​
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* more robust, but secured solution;​
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* simplified, harmonized and streamlined processes.
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===Business Capabilities addressed:​===
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from BCM 2.0
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* 6.7 Management of Authorisation
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* 7.1 Information lifecycle Management
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===Links to Artifacts:​===
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* <u>[https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2022-08-11-pdf?language=en Public Safety Firearms Buyback Program] - Aug 11, 2022</u>
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== 4. Service Management Exemplar / Reference Architecture (*** PENDING EA CoP Review ***) ==
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===Description:​===
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SSC, PSPC and CFIA presented their version of Service Management to GC EARB, Aug 11, 2022​
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The Target Architecture of these different solutions provide 2 (two) distinct approaches:
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* SSC IT Service Management program providing various support models that can be leveraged by the GC community looking for IT Service Management only;
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* PSPC & CFIA Service Management program providing alternative approach that may be leveraged by departments looking for integrated service management including those outside of IT Service Management;
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===Business Capabilities addressed:​===
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from BCM 2.0
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* 3.2.2 Performance Measurement
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* 3.2.3 Service Quality Management
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* 3.2.2 Strategic, Tactical and Operational Reporting
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* 4.0 Relationship Management
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* 7.1 Information Lifecycle Management
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* 7.3.1. Knowledge Management
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* 7.3.3 Survey Management
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* 7.3.5 Analytics Management
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* 8.3 Human Resources Management
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* 8.4 Material, Real Property and Asset Management
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* 8.5.3 IT Solution Management
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* 8.6 Work Management
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* 9.2.1 Corporate Communications Management
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* 9.3.3 Change Monitoring Management
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* 9.4.1 Incident Management
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===Links to Artifacts:​===
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* <u>[https://gcconnex.gc.ca/file/view/73156556/e-binder-gc-earb-2022-08-11-pdf?language=en SSC IT Service Management Update] - Aug 11, 2022</u>
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== 5. Title Exemplar or reference architecture​ (TEMPLATE) ==
    
===Description:​===
 
===Description:​===
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