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== Proposed Roles and Responsibilities for Enterprise solutions ==
 
== Proposed Roles and Responsibilities for Enterprise solutions ==
'''Stakeholders, defines ”who”'''
      +
{| class=wikitable
 +
|+ Roles and Responsibilities
 +
! Stakeholders, defines ”who”
 +
 
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
 
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
 
+
*business/program representatives from across departments
•       business/program representatives from across departments
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*sponsors enterprise solution
 
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*identify users
•       sponsors enterprise solution
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*determine user needs
 
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*consumes
•       identify users
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*contributes funds
 
+
|-
•       determine user needs
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! Business Owner, defines ”what”
 
+
|
•       consumes
  −
 
  −
•       contributes funds
  −
 
  −
'''Business Owner, defines ”what”'''
  −
 
   
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
 
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
 
+
*Defines the required capabilities and intended business outcomes and benefits
•       Defines the required capabilities and intended business outcomes and benefits
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*Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation  
 
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*Establishes and maintains governance  
•       Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation  
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*Secures funding and resources and provides oversight  
 
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*Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
•       Establishes and maintains governance  
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*Reviews and signs-off on key strategic risks
 
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*Authorizes the IT service
•       Secures funding and resources and provides oversight  
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*Oversees data stewardship practices at the production solution-level
 
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*Creates roadmap for service or product improvements
•       Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
+
|-
 
+
! Service Provider, defines ”how”
•       Reviews and signs-off on key strategic risks
+
|
 
  −
•       Authorizes the IT service
  −
 
  −
•       Oversees data stewardship practices at the production solution-level
  −
 
  −
•       Creates roadmap for service or product improvements
  −
 
  −
'''Service Provider, defines ”how”'''
  −
 
   
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
 
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
   −
•       Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
+
*Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
 +
*Implement the requirements
 +
*Signs off on platform scope
 +
*Collect data to measure service levels and key performance indicators
 +
*Ensure compliance with standards
 +
*Monitor, test and adjust as required
 +
*Support innovative products and services
 +
*Conduct security assessments
 +
|}
   −
•       Implement the requirements
+
== Proposed Governance for Enterprise solutions ==
   −
•       Signs off on platform scope
+
=== '''DM CEPP''' ===
 
+
•       Enterprise Business Direction
•       Collect data to measure service levels and key performance indicators
  −
 
  −
•       Ensure compliance with standards
  −
 
  −
•       Monitor, test and adjust as required
  −
 
  −
•       Support innovative products and services
  −
 
  −
•       Conduct security assessments
  −
 
  −
== Proposed Governance for Enterprise solutions ==
      
=== '''Product management board per solution''' ===
 
=== '''Product management board per solution''' ===
 
•       Cross departmental stakeholder representation
 
•       Cross departmental stakeholder representation
  −
=== '''DM CEPP''' ===
  −
•       Enterprise Business Direction
      
=== '''GC EARB''' ===
 
=== '''GC EARB''' ===