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== Proposed Roles and Responsibilities for Enterprise solutions ==
== Proposed Roles and Responsibilities for Enterprise solutions ==
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'''Stakeholders, defines ”who”'''
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{| class=wikitable
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|+ Roles and Responsibilities
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! Stakeholders, defines ”who”
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|
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures.
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*business/program representatives from across departments
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• business/program representatives from across departments
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*sponsors enterprise solution
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*identify users
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• sponsors enterprise solution
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*determine user needs
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*consumes
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• identify users
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*contributes funds
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|-
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• determine user needs
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! Business Owner, defines ”what”
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+
|
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• consumes
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• contributes funds
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'''Business Owner, defines ”what”'''
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The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate.
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*Defines the required capabilities and intended business outcomes and benefits
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• Defines the required capabilities and intended business outcomes and benefits
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*Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
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*Establishes and maintains governance
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• Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
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*Secures funding and resources and provides oversight
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*Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
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• Establishes and maintains governance
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*Reviews and signs-off on key strategic risks
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*Authorizes the IT service
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• Secures funding and resources and provides oversight
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*Oversees data stewardship practices at the production solution-level
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*Creates roadmap for service or product improvements
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• Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
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|-
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! Service Provider, defines ”how”
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• Reviews and signs-off on key strategic risks
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|
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• Authorizes the IT service
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• Oversees data stewardship practices at the production solution-level
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• Creates roadmap for service or product improvements
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'''Service Provider, defines ”how”'''
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The Service Provider operates and manages IT solutions and/or services and provides them to end users.
The Service Provider operates and manages IT solutions and/or services and provides them to end users.
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• Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
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*Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
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*Implement the requirements
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*Signs off on platform scope
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*Collect data to measure service levels and key performance indicators
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*Ensure compliance with standards
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*Monitor, test and adjust as required
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*Support innovative products and services
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*Conduct security assessments
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|}
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• Implement the requirements
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== Proposed Governance for Enterprise solutions ==
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• Signs off on platform scope
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=== '''DM CEPP''' ===
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• Enterprise Business Direction
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• Collect data to measure service levels and key performance indicators
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• Ensure compliance with standards
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• Monitor, test and adjust as required
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• Support innovative products and services
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• Conduct security assessments
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== Proposed Governance for Enterprise solutions ==
=== '''Product management board per solution''' ===
=== '''Product management board per solution''' ===
• Cross departmental stakeholder representation
• Cross departmental stakeholder representation
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=== '''DM CEPP''' ===
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• Enterprise Business Direction
=== '''GC EARB''' ===
=== '''GC EARB''' ===