Federal Public Service Organizational Ombuds Community

Federal Public Service Organizational Ombuds Community

Our guiding principles

Our activities

List of organizational Ombuds

Welcome the Federal Public Service Organizational Ombuds Community

What is an organizational ombuds?

According to the International Ombuds Association organizational ombuds work with individuals and groups in an organization to

1. provide a safe space to talk about an issue or concern,
2. explore options to help resolve conflicts, and,
3. bring systemic concerns to the attention of the organization for resolution.

An organizational ombuds operates in a manner to preserve the confidentiality of those seeking services, maintains a neutral/impartial position with respect to the concerns raised, works at an informal level of the organizational system (compared to more formal channels that are available), and is independent of formal organizational structures.

A diverse service offering

The organizational ombuds community currently consists of 26 ombuds in 47 agencies or departments and continues to grow.

Although the ombuds role remains the same, the composition of their office, the population served, their geographical locations, their groups and levels, as well as the diversity of complementary services offered, vary greatly depending on the department or agency.

The following programs may be offered in your ombuds office.

Various program offering
informal conflict mangement	disabiity management
mental health and wellbeing	training
values and ethics	coaching
conflict of interest / political activities disclosure	services antiracisme, équité, diversité et inclusion
scientific integrity	senior Officer for Internal Disclosure of Wrongdoing
employee assistance program	investigations
harassment / violence prevention and/or workplace restoration	exit interview / feedback
surveys

Communauté des ombuds organisationnels de la fonction publique