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DCD/Get Involved-Hiring/UX Content Strategist (view source)
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=== As a senior design researcher, you will… ===
=== As a senior design researcher, you will… ===
* Lead and conduct compelling research that will inform the design of products and drive product decisions
* Develop research plans that align with the product roadmap and initiatives, identifying critical research needs, coaching other members of the research team, as well as leading research yourself.
* Coordinate and execute all aspects the research process, including the development of research plans, recruitment, data collection and analysis, and communication.
* Articulate research questions and priorities and use a range of research methodologies (story mapping to answer those questions and validate assumptions.
* Develop research artefacts such as personas, usage scenarios, journey maps and findings/opportunity reports.
* Develop user requirements and product backlog using a variety of lean and agile practices, such as story mapping sessions.
* Plan and conduct various workshops and usability tests, and other lightweight research methods, all in an agile environment.
* Evaluate the results of UX tests and develop recommendations for improving user interface and user experience.
* Collaborate closely with designers, developers, product owners, and other disciplines to design, implement, and track new products and experiences.
=== You'll need to have: ===
=== You'll need to have: ===
* 3+ years of professional experience in a senior UX research role, applying a range of research methods with creativity, scrappiness, and critical thinking.
* Lead teams through user research planning, facilitation, analysis, and reporting.
* Introduce new methods, frameworks, and practices to your team members.
* Hands-on experience scoping and prioritizing research questions, planning research, gathering and analyzing data, summarizing, creating meaningful and actionable results.
* Ability to translate business needs and research requests into research goals and tasks.
* Excellent people skills to interact with staff, colleagues and cross-functional teams, and users.
* A desire to continually learn, experiment with and develop new methods.
* Be willing to help teammates, share knowledge and experience with them, and learn from them.
* Ability and willingness to use Web 2.0 tools & social media (e.g. Twitter, Facebook, wikis, LinkedIn, blogs, etc.)
* Ability to conduct research in both official languages (English and French).
=== It's a bonus if you have: ===
=== It's a bonus if you have: ===
* Ability to effectively communicate in French.
* Knowledge of the GCTools (GCconnex, GCcollab, GCpedia)
* Knowledge of agile development processes
* Skills, hobbies, or experience that have given you a unique perspective on UX research
== Location: ==
We are located in downtown Ottawa, Ontario.
We are located in downtown Ottawa, Ontario.
== Duration: ==
Secondment or term contract of 1-2 years.
Secondment or term contract of 1-2 years.
If you are interested in joining our dynamic team of individuals, and working on awesome projects that will help shift the culture of the Government of Canada towards a collaborative and connected ecosystem, send your cover letter, portfolio and résumé to: Genenevieve.lemieux@tbs-sct.gc.ca.
If you are interested in joining our dynamic team of individuals, and working on awesome projects that will help shift the culture of the Government of Canada towards a collaborative and connected ecosystem, send your cover letter, portfolio and résumé to: Genenevieve.lemieux@tbs-sct.gc.ca.