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| style="color: #3C646E; background-color: white; font-size:1.5em;" |  
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<span style="font-size: 2em;">Communications and services</span>
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| style="border-right: #CCDC00 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Arial); font-size: 13pt" width="10%" | '''[[OLCE|<span style="color: Snow">'''Home'''</span>]]'''
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| style="border-right: #CCDC00 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Arial); font-size: 13pt" width="10%" | [[OLCE/References|<span style="color: Snow">'''References'''</span>]]'''
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| style="border-right: #CCDC00 1px ridge; padding-right: 0px; padding-left: 0px; padding-bottom: 2px; padding-top: 2px; text-align: center; font-family: (Arial); font-size: 13pt" width="10%" | [[OLCE/Reports|<span style="color: Snow">'''Reports'''</span>]]'''
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}}
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<div class="banner"><div class="container">[[File: GCollab group pg header 1140x338px.png|link=|class=banner]]</div></div>
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<div class="nav">
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<ul>
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<li>[[Community_of_Official_Languages|Home]]</li>
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<li>[[Community_of_Official_Languages/References|References]]</li>
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<li>[[Community_of_Official_Languages/Tools|Tools]]</li>
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<li>[[Community_of_Official_Languages/Events|Events]]</li>
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<li>[[Community_of_Official_Languages/PROL_Corner|PROL Corner]]</li>
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<li>[[Community_of_Official_Languages/Newsletter|Newsletter]]</li>
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<li>[[Community_of_Official_Languages/References/FAQ|FAQ]]</li>
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<li>[[Community_of_Official_Languages/Contact|Contact us]]</li>
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<div style="text-align: right;">[[:Communauté_des_langues_officielles/Outils/Communications_et_services|'''FRANÇAIS''']]</div>
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<div style="text-align: center;">
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|- valign="top"
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| style="color: black; background-color: white; font-size:1.2em;" |
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<span style="font-size: 1.5em;">TOOLS TO SUPPORT COMMUNICATIONS AND SERVICES WITH THE PUBLIC</span>
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=Communications with and services to the public=
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In this section, you will find tools to help you fulfill your responsibilities under Part IV of the <i>Official Languages Act</i>.
 
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<br>
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[[File:Tool2.png|120px|left|alt=Intro icon]]
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=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/reminder-active-offer-services-both-official-languages.html Active offer reminder]===== 
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This section contains tools on rights and obligations under Part IV of the OLA.  
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: Here’s a great quick reference guide on how to implement the active offer in your designated bilingual offices.
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<br>
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<br>
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[[File:Tool2.png|120px|left|alt=Intro icon]]
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=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/bilingual-offices-facilities.html Bilingual offices and facilities]===== 
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</div>
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: Running a bilingual office or facility and don't know where to start? This resource will give you the basics.
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<br>
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<br>
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[[File:Tool2.png|120px|left|alt=Intro icon]]
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=====[http://www.tbs-sct.gc.ca/burolis/search-recherche/search-recherche-fra.aspx?GoCTemplateCulture=en-CA Burolis]===== 
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: If your institution communicates with or provides services to the public, you can use this tool to find information about bilingual federal offices and facilities across the country.
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<br>
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<br>
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[[File:Tool2.png|120px|left|alt=Intro icon]]
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=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/description-official-languages-communications-services-public-regulations.html Description of the Regulations]===== 
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: This resource describes concepts presented in the Regulations to help you gain a better understanding of how to use them.
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[[File:Tool2.png|120px|left|alt=Intro icon]]
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=====[https://www.btb.termiumplus.gc.ca/publications/covid19-eng.html Glossary on the COVID-19 pandemic]===== 
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</span>
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This glossary contains English and French terms for concepts in the fields of medicine, sociology and politics, among others. It is designed as a tool for translators, writers and editors, and anyone responsible for disseminating information during this pandemic.
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<br>
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<br>
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[[File:Tool2.png|120px|left|alt=Intro icon]]
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=====[https://www.canada.ca/en/treasury-board-secretariat/services/values-ethics/official-languages/public-services/analytical-grid-substantive-equality.html Substantive equality grid]===== 
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</div>
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: This resource will help you understand the idea of substantive equality and guide you in applying it to your programs and services.
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