CSPS Digital Academy Events/ Annual Digital Government Forum 2022 - Event Program
We have a great event planned for you and are in the process of finalizing the speakers. They will all be added momentarily.
10:00 AM - 10:30 AM
Pre-Event Networking
- Meet others through the networking space
- Chat with participants on GCmessage
- Join in on the conversation on Twitter using #ADGF2022
10:30 AM - 10:35 AM
Opening Video
10:35 AM - 10:45 AM
Welcome Remarks - Masters of Ceremony
- Erica Vezeau, Director General, Digital Academy, Canada School of Public Service
10:45 AM - 11:00 AM
Opening Remarks - Setting the Stage
- Marc Brouillard, Chief Digital Officer, Department of Fisheries and Oceans.
11:00 AM - 12:15 PM
Panel Discussion
Description: Join in the discussion as experts across industries delve further into the issues around modernizing services to citizens. Learn what the current environment looks like; where gaps exist; some of the challenges organizations are facing; and how some are leveraging technologies and approaches to better meet citizen expectations and bolster service experience for all.
Speakers:
- Andrea Guertin, Managing Director, Bridgeable
Moderator:
- Raj Thuppal, Chief Digital Officer and Assistant Deputy Minister, Digital Services and Transformation, Transport Canada
12:15 PM - 1:00 PM
Lunch & Learn, Networking, and Kiosks
- Meet others through the Wonder.me networking space
- Check out kiosks in-person or online on the Virtual Expo
- Chat with participants on GCmessage
- Join in on the conversation on Twitter using #ADGF2022
1:00 PM - 2:00 PM
Keynote Speaker - Fireside Chat and Q&A
Description: Take part in the discussion as a senior leader in one of our largest service departments share his insights on modernizing services for citizens. Hear about their journey, with concrete examples; their vision for the future for service delivery; and their advice to public servants as we work together to build better services for all.
Moderator:
- Kelly Acton, Assistant Deputy Minister, Digital Policy and Performance, Office of the Chief Information Officer of Canada, Treasury Board Secretariat
2:00 PM - 3:15 PM
Concurrent Breakout Sessions
1. Using Open Data to Enhance Government Services for All
Description: Learn about the importance of open data, how it can be used to improve policy development and service delivery, and its inclusion in the 2022-24 National Action Plan on Open Government and upcoming GC Open Government Strategy.
Hear from stakeholders about their open data journey, how to make more open data available, and help shape the future of data and Open Government in Canada, to help build stronger digital services for all.
2. Designing with users: Making the Digital Standard a Reality
Description: Join in an Ask me Anything (AMA) with CDS' consulting team. Ask them your questions on design research, agile ways of working, and citizen-centred service delivery. They will draw upon examples from partnerships with digital delivery teams across the Government, share lessons earned, common stumbling blocks, and best practices.
3. Showcases - Modernization in Action
Description: This is an opportunity to see and hear how other governments and sectors are effectively modernizing services and responding to citizens’ expectations. They will show you what works and how they measured success; speak to some of the challenges they faced and how they were confronted. Come and see modernization in action!
3:15 PM - 3:30 PM
Closing Remarks
3:30 PM - 4:00 PM
Post-Event Networking - Join us online!
Description: Take part in this after event discussion with participants from the CSPS Digital Accelerator Program. The program provides an opportunity for public servants who want to adopt digital best practices and experiment with more collaborative, open, human-centred and iterative ways of defining problems and developing solutions. Participants will be available to share lessons learned, best practices , as well as their respective experiences. Learn how their initiatives are helping to modernize how we design and deliver services to citizens.
- Meet others through the networking space
- Chat with participants on GCmessage
- Join in on the conversation on Twitter using #ADGF2022
