1,606
edits
Changes
CSPS Digital Academy Events/ Annual Digital Government Forum 2022 - Event Program (view source)
Revision as of 12:32, 2 December 2022
, 12:32, 2 December 2022no edit summary
[[File:Register for Event Here .png|frameless|left|link=https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx]]
[[File:Register for Event Here .png|frameless|left|link=https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx]]
[[File:Join us on gc collab.png|frameless|link=https://gccollab.ca/groups/profile/5948757/encanada-school-of-public-service-digital-academyfracadu00e9mie-du-numu00e9rique-de-lu00c9cole-de-la-fonction-publique-du-canada]]
[[File:Join us on gc collab.png|frameless|link=https://gccollab.ca/groups/profile/5948757/encanada-school-of-public-service-digital-academyfracadu00e9mie-du-numu00e9rique-de-lu00c9cole-de-la-fonction-publique-du-canada]] [[File:EN Subscribe DA Newsletter.png|frameless|link=https://www.csps-efpc.gc.ca/digital-academy/da-newsletter-subscribe-eng.aspx]]
<br>
<br>
<div style="font-size: 125%">[https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx '''Event Page'''] | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/Annual_Digital_Government_Forum_2022_-_Speaker_Biographies '''Speaker Biographies'''] | [https://message.gccollab.ca/channel/annual-digital-government-forum-the-need-to-build-modern-services-for-all-or-forum-annuel-sur-le-gouvernement-numerique-creer-des-services-modernes-pour-tous-une-necessite '''GCmessage - Event Live Chat'''] | '''CART - Communication Access Realtime Translation''' | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/Annual_Digital_Government_Forum_2022_-_Resources '''Resources'''] </div>
<div style="font-size: 125%">[https://www.csps-efpc.gc.ca/events/annual-digital-gov-forum/index-eng.aspx '''Event Page'''] | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/Annual_Digital_Government_Forum_2022_-_Speaker_Biographies '''Speaker Biographies'''] | [https://message.gccollab.ca/channel/annual-digital-government-forum-the-need-to-build-modern-services-for-all-or-forum-annuel-sur-le-gouvernement-numerique-creer-des-services-modernes-pour-tous-une-necessite '''GCmessage - Event Live Chat'''] | [https://video.isilive.ca/csps/2022-11-22-victoria/english/ '''CART - Communication Access Realtime Translation'''] | [https://wiki.gccollab.ca/CSPS_Digital_Academy_Events/Annual_Digital_Government_Forum_2022_-_Resources '''Resources'''] </div>
<br>
<br>
'''''We have a great hybrid event planned for you! There are some great speakers lined up, with more coming. Keep an eye on this Program as we continue to update it. We're looking forward to seeing you in person or online!'''''
'''''We have a great hybrid event planned for you! There are some great speakers lined up, with more coming. Keep an eye on this Program as we continue to update it. We're looking forward to seeing you in person or online!'''''
== '''10:30 AM - 10:35 AM''' ==
== '''10:30 AM - 10:35 AM''' ==
=== Opening Video ===
=== Opening Video Featuring: ===
*'''Hillary Hartley''', Chief Digital and Data Officer and Deputy Minister, Digital Strategy, Ontario Public Service
*'''Hillary Hartley''', Chief Digital and Data Officer and Deputy Minister, Digital Strategy, Ontario Public Service
*'''Honey Dacanay''', Executive Director, Digital Policy Division, Office of the Chief Information Officer, Treasury Board of Canada Secretariat
*'''Manu Singh''', Director, Partner Services and Strategy Division, Public Affairs Branch, Canada Revenue Agency
*'''Manu Singh''', Director, Partner Services and Strategy Division, Public Affairs Branch, Canada Revenue Agency
*'''Stephen Burt''', Chief Data Officer, Treasury Board Secretariat
*'''Stephen Burt''', Chief Data Officer, Treasury Board Secretariat
=== Opening Remarks - Setting the Stage ===
=== Opening Remarks - Setting the Stage ===
* '''Marc Brouillard''', Chief Digital Officer, Department of Fisheries and Oceans
* '''Marc Brouillard''', Chief Digital Officer, Department of Fisheries and Oceans
<br>
'''Presentation:''' <br>
* [https://wiki.gccollab.ca/images/4/43/Digital_Services_Opening_Remarks_%28CSPS%29.pptx Download here - ''Please note that some links are external and therefore are unavailable in French''.]
<br>
<br>
== '''11:00 AM - 12:15 PM''' ==
== '''11:00 AM - 12:10 PM''' ==
=== Panel Discussion ===
=== Panel Discussion ===
'''Description:''' Join in the discussion as experts across industries delve further into the issues around modernizing services to citizens. Learn what the current environment looks like; where gaps exist; some of the challenges organizations are facing; and how some are leveraging technologies and approaches to better meet citizen expectations and bolster service experience for all.
'''Description:''' Join in the discussion as experts across industries delve further into the issues around modernizing services to citizens. Learn what the current environment looks like; where gaps exist; some of the challenges organizations are facing; and how some are leveraging technologies and approaches to better meet citizen expectations and bolster service experience for all.
* '''Andrea Guertin''', Managing Director, Bridgeable
* '''Andrea Guertin''', Managing Director, Bridgeable
*'''Adriana Poveda''', Executive Director, Service Delivery, Service BC, Government of British Columbia
*'''Adriana Poveda''', Executive Director, Service Delivery, Service BC, Government of British Columbia
* '''Aaron Jaffery''', Director General for Digital Experience and Client Data, Service Canada
<br>
<br>
'''Moderator:'''
'''Moderator:'''
* '''Raj Thuppal''', Chief Digital Officer and Assistant Deputy Minister, Digital Services and Transformation, Transport Canada
* '''Raj Thuppal''', Chief Digital Officer and Assistant Deputy Minister, Digital Services and Transformation, Transport Canada
== '''12:15 PM - 1:00 PM''' ==
== '''12:10 PM - 1:00 PM''' ==
=== Lunch & Learn, Networking, and Kiosks (''Online & In Person'') ===
=== Lunch & Learn, Networking, and Kiosks (''Online & In Person'') ===
<p class="button"><strong>[https://csps-efpc.webex.com/csps-efpc/j.php?MTID=mc7de153b05a008a15485062a41c211a2 Join the lunch & learn here]</strong></p>
<p class="button"><strong>[https://csps-efpc.webex.com/csps-efpc/j.php?MTID=mc7de153b05a008a15485062a41c211a2 Join the lunch & learn here]</strong></p>
*'''Public Sector Innovation - Innovation Hub''' <br>
*'''Public Sector Innovation - Innovation Hub''' <br>
**'''Description:''' Visit us at the Public Sector Experimentation booth to learn how together with our partners, we are exploring the feasibility of new technologies and data analytics techniques to address complex horizontal issues through project based learning. <br>
*'''Treasury Board Secretariat - Open Government''' <br>
*'''Treasury Board Secretariat - Open Government''' <br>
**'''Description:''' After more than two years of seeing you onscreen, the Open Government team at the Treasury Board of Canada Secretariat would love to meet you in person! Come to the Kiosk Exhibitor Hall during lunch and see if we’re as tall as you thought we were! We’ll also be online, where we'll be the same height and be able to give you the same info about what open government is, what's happening across the federal public service to make it more open, and what part you can play to help make government more open and accountable!<br>
*'''Treasury Board Secretariat - Digital Credentials''' <br>
*'''Treasury Board Secretariat - Digital Credentials''' <br>
*'''Shared Services Canada - Accessibility, Accommodation and Adaptive Computer Technology'''
*'''Shared Services Canada - Accessibility, Accommodation and Adaptive Computer Technology'''
**'''Description:''' The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program’s kiosk will feature examples of best practices in inclusive digital service design to meet everyone’s needs, including Persons With Disabilities. AAACT will also showcase adaptive solutions to remove barriers for GC employees with disabilities.
**'''Description:''' The Accessibility, Accommodation and Adaptive Computer Technology (AAACT) program’s kiosk will feature examples of best practices in inclusive digital service design to meet everyone’s needs, including Persons With Disabilities. AAACT will also showcase adaptive solutions to remove barriers for GC employees with disabilities. <br>
*'''Transport Canada – Service Management Office'''
**'''Description:''' Helping programs move towards service excellence by building products, setting departmental standards or common approaches, and providing recommendations/guidance. Visit our virtual kiosk or come with your questions to the networking sessions.
== '''1:00 PM - 2:00 PM''' ==
== '''1:00 PM - 2:00 PM''' ==
*'''Wendy Luciani''', Executive Director of Partnerships, Canadian Digital Service
*'''Wendy Luciani''', Executive Director of Partnerships, Canadian Digital Service
*'''Dafna Carr''', Associate Deputy Minister, ServiceOntario, Ministry of Public and Business Service Delivery
*'''Dafna Carr''', Associate Deputy Minister, ServiceOntario, Ministry of Public and Business Service Delivery
*'''John Roberts''', Associate Deputy Minister, Ontario’s Ministry of Public and Business Service Delivery; Province’s Chief Privacy Officer, Archivist of Ontario; Deputy Chief Digital and Data Officer
'''Moderator:'''
'''Moderator:'''
=== 2. Delivering Better Services: Supporting Teams to Make the Digital Standards a Reality (''Online Only'') ===
=== 2. Delivering Better Services: Supporting Teams to Make the Digital Standards a Reality (''Online Only'') ===
<p class="button"><strong>[https://message.gccollab.ca/channel/npqjbr6nadstx2bqk Join Here for the Live Chat]</strong></p>
<p class="button"><strong>[https://message.gccollab.ca/channel/npqjbr6nadstx2bqk Join Here for the Live Chat]</strong></p>
<big>'''Webcast Link: https://collaboratevideo.net/csps-efpc/2022-11-22-PM''' </big> <br><br>
'''Description:''' <Br>'''Join members of the Canadian Digital Service (CDS’) partnerships team for an ‘Ask Me Anything’ (AMA) session.''' Learn how CDS works with teams across the Government of Canada to support their digital efforts - by providing tailored advice, sharing resources and making connections to better align with the Digital Standards. Ask the team questions about design research, agile ways of working, people-centered service delivery and more!
'''Description:''' <Br>'''Join members of the Canadian Digital Service (CDS’) partnerships team for an ‘Ask Me Anything’ (AMA) session.''' Learn how CDS works with teams across the Government of Canada to support their digital efforts - by providing tailored advice, sharing resources and making connections to better align with the Digital Standards. Ask the team questions about design research, agile ways of working, people-centered service delivery and more!
<br>
<br>
<br><br>
<br><br>
'''Speakers:'''
'''Speakers:'''
*'''Tamreen Arif''', Senior Policy Advisor, Canadian Digital Services
*'''Tamreen Arif''', Senior Policy Advisor, Canadian Digital Service
*'''Manu Kabahizi''', Consulting Digital Practitioner, Canadian Digital Services
*'''Manu Kabahizi''', Consulting Digital Practitioner, Canadian Digital Service
*'''Charlyne Lefebvre-Paillé''', Senior Advisor, Research & Design, Canadian Digital Services
*'''Charlyne Lefebvre-Paillé''', Senior Advisor, Research & Design, Canadian Digital Service
'''Moderator:'''
'''Moderator:'''
* To come
* '''Brock Higgins''', Lead, Partnerships Business Development, Canadian Digital Service
=== 3. Showcases - Modernization in Action (''Online & In Person'') ===
=== 3. Showcases - Modernization in Action (''Online & In Person'') ===
<p class="button"><strong>[https://message.gccollab.ca/channel/rgxlc3y4pswnvccre Join Here for the Live Chat]</strong></p>
<p class="button"><strong>[https://message.gccollab.ca/channel/rgxlc3y4pswnvccre Join Here for the Live Chat]</strong></p>
<big>'''Webcast Link: https://video.isilive.ca/csps/2022-11-22-algonquin/floor/''' </big> <br><br>
'''Description:''' <br>'''Check out modernization in action!''' See and hear how the federal '''government and various other sectors are effectively modernizing services to respond to citizens’ expectations.''' These leaders will show you what works and how they measure success. You will hear about some of the challenges they face and how they confront them.
'''Description:''' <br>'''Check out modernization in action!''' See and hear how the federal '''government and various other sectors are effectively modernizing services to respond to citizens’ expectations.''' These leaders will show you what works and how they measure success. You will hear about some of the challenges they face and how they confront them.
<br><br>
<br><br>
*'''Dan Batista''', Executive Director, Institute on Citizen-Centred Service
*'''Dan Batista''', Executive Director, Institute on Citizen-Centred Service
*'''Nancy Norris''', Senior Director, ESG & Digital Trust, Ministry for Energy, Mines and Low Carbon Innovation, Government of British Columbia
*'''Nancy Norris''', Senior Director, ESG & Digital Trust, Ministry for Energy, Mines and Low Carbon Innovation, Government of British Columbia
*'''Charles Macpherson''', Senior Product Manager, Digital Identify and Trust Program, BC Ministry of Citizens' Services
*'''Charles Macpherson''', Senior Product Manager, Digital Identity and Trust Program, BC Ministry of Citizens' Services
<br>
<br>
'''Moderator:'''
'''Moderator:'''
* '''Erica Vezeau''', Director General, Digital Academy, Canada School of Public Service
* '''Erica Vezeau''', Director General, Digital Academy, Canada School of Public Service
<br>
'''Presentation:''' <br>
* [https://wiki.gccollab.ca/images/7/7e/EMDT_-_Annual_Digital_Government_Forum_Deck_-_November_18.pptx Download here - ''Please note that some links are external and therefore are unavailable in French''.]
<br>
== '''3:25 PM - 3:30 PM''' ==
== '''3:25 PM - 3:30 PM''' ==