CSPS Digital Academy/Premium/Design

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 Digital Academy Premium Pilot: Design Curriculum


 Week 1: Inclusive Design & Accessibility
 Learning Objective

Learn how to design for everyone, understand user diversity and learn to recognize how experiences might unintentionally exclude people.

 Overview
  • How inclusive design benefits everyone
  • Understanding user diversity - there is no “average user”
  • Recognizing how experiences unintentionally exclude people
  • A framework that will give you concrete ways to include create more inclusive services utilizing design research, inclusive principles and accessibility
 
Resources
Inclusive Design & Accessibility Resources
Type of Resource Title of Resource Organization Link Notes
Video Annual Report: Ellen and Jason Government of Canada, Privy Council Office https://www.facebook.com/ClerkGC/videos/604452839930035/ Stresses the importance of accessibility. Ellen met Jason, who is visually impaired, and she built him a 3D map to help him get around the office.
Project intake outline How we host PCH File:How we host - 4 steps.pdf This is an outline of how the Innovation & Experimentation Team at PCH works with potential project partners to explore the possibility of an applied design thinking project.
Article User Research Basics U.S. Dept. of Health & Human Services https://www.usability.gov/what-and-why/user-research.html When to perform specific types of user research.
Guide User research guide Ontario Digital Service https://www.ontario.ca/page/user-research-guide In alpha.
Report summary (3 pages) Design Thinking for Public Service Excellence United Nations Development Programme: Global Centre for Public Service Excellence http://www.undp.org/content/dam/undp/library/capacity-development/English/Singapore%20Centre/GCPSE%20Design%20Thinking%20Summary.pdf Examples of design thinking for public sector use (on page 3).
Online course Agile Meets Design Thinking University of Virginia via Coursera https://www.class-central.com/course/coursera-agile-meets-design-thinking-11994?utm_source=qz&utm_medium=web&utm_campaign=new_courses_october_2018
Expert, video, article, course, etc. Name/Title Organization Contact/Link Anything to add?
 
Comments & Questions
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