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CSPS Digital Academy/CSPS Digital Accelerator (view source)

Revision as of 11:36, 15 April 2024

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!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
 
!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
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!<big>[[#Exploration|<span style="color:#ffffff">Start your learning</span>]]</big>
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!<big>[[#Team|<span style="color:#ffffff">Build your team</span>]]</big>
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!<big>[[#Specialized learning|<span style="color:#ffffff">Specialized Learning</span>]]</big>
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!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
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!<big>[[#Registration|<span style="color:#ffffff">Registration</span>]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Spring 2021 Intake</span>]]</big>
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!<big>[[#Cohort 1|<span style="color:#ffffff">History of the Digital Accelerator</span>]]</big>
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!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
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!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
 
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== '''<big>CSPS Digital Accelerator</big>''' ==
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<h1 style="color:#3f2a56">'''Welcome'''</h1><big>The CSPS Digital Accelerator is a transformative learning experience designed for product teams, including their leaders, who want to experiment with more collaborative, open, human-centred and iterative ways of defining problems and developing solutions in a modern government era. It combines hands-on workshops, peer learning, coaching and mentoring in support of teams as they explore real business problems and prototype and test solutions with users.</big>  
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<div style="text-align: left">
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<big><br>
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<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator provides an opportunity for established teams to learn about and practice collaborative, open, human-centered, and iterative ways to define problems and develop solutions. Through a mix of online self-paced and facilitated workshops offered virtually, participants will address a business problem facing their organization and work together to explore and prototype a user-centred solution to resolve it.</big> <br>
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The CSPS Digital Accelerator builds on the success of the first two cohorts of the CSPS Digital Academy’s Premium program. We launched the first cohort in Spring 2021 with teams, and are currently planning the second cohort for Winter 2022.</big>
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<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1>
    +
=='''An updated version of the Digital Accelerator is currently in progress with a pilot cohort from September 2023 to April 2024. Reach out if you are interested in collaborating, participating in our learning program or to signing up for early access to our learning products!'''==
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<br>
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===<big>Goals</big>===
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{|
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|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
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|
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=====<big>'''''Learning by doing'''''</big>=====
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<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
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<br><br>
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|-
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|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
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|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
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<br>
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|-
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|[[File:Strong.png|left|frameless|85x85px|alt=Decorative image - muscle ]]
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|<big>'''''Changing with confidence'''''</big><br><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
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<br>
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|-
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|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
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|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
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|-
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|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
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|
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====='''''<big>Designing an empowering experience</big>'''''=====
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<big>Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
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| style="width:100%" | <div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<br>
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| style="width:100%" |<div class="btn"><big><big>[https://gcxgce.sharepoint.com/teams/1000585/SitePages/Homepage.aspx <span style="color:#3f2a56">'''Learn more about the CSPS Digital Academy''']</span></big></big><br>
 
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<h1 style="color:#3f2a56"><div id="Overview">'''Overview of the program'''</div></h1>[[File:Accelerator timeline .png|center|frameless|1193x1193px]]
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<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your Accelerator team</strong></div></h1>
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{|
 
{|
 
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|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
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|
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=== <big>Onboarding and Skill building ===
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==== (2 weeks)</big> ====
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*<big>Team building</big>​
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*<big>Skill sessions</big>​
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===<big>Product Team</big>===
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*<big>Diverse & multidisciplinary</big>
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*<big>Introduction to new tools</big>                            
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*<big>Product teams work on their problems during the Accelerator and ideally stay together once it is over</big>
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|-
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|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
 
|
 
|
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=== <big>Design Discovery ===
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===<big>Steering Team</big>===
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==== (3 weeks)</big> ====
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* <big>Problem framing</big>​
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*<big>Executive champion who fully supports the work of the product team</big>
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*<big>Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
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|-
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|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
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|
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===<big>Corporate Partners</big>===
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* <big>Ideation</big>​
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*<big>Enablers and partners who can support the product team in delivering their solution</big>
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* <big>Design thinking and user research</big>  
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*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
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|}
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<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Digital Accelerator</strong></div></h1>
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{|
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Doesn’t have an obvious, simple solution</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has room for exploration, space to pivot, and flexible timelines</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a team that will continue to work on a solution once the program ends</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Be related to the core work of your organization – internal or external</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a business owner open to solution ideas that go beyond the usual</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has usable (and accessible) data to inform exploration and solutions</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has the potential to change how people think about and do work</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has organizational support and buy-in</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has access to users to co-design, explore, and gather insights from</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Can be explored and shared publicly, with a team who can work in the open</big>
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|-
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a manageable scope</big>
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|}
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===<big>What's ''not'' the right problem? </big>===
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{|
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-determined solution</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A large-scale complex problem with many dependent pieces</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-existing project with fixed timelines and requirements</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A team that will not continue working on their solution post-Accelerator</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>No access to users to collaborate with or be informed by</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
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|}
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<br><h1 style="color:#3f2a56"><div id="Intake"><strong>Intake Process</strong></div></h1>
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{| class="wikitable"
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|
 
|
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=== <big>Deeper Learning ===
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====<big>Contact us to arrange an information session about the Digital Accelerator for your team</big>====
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==== (2 weeks)</big> ====
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* <big>Focused learning opportunities</big> ​
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<big>[[:File:CSPS Digital Accelerator Cohort Presentation - Présentation de la cohorte de l'Accélérateur du numérique de l'EFPC.pdf|<u>CSPS Digital Accelerator Information Deck (Bilingual)</u>]]</big>
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* <big>Prototype planning</big>​
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<big>[https://forms.office.com/pages/responsepage.aspx?id=aD7D7W7acUCxgc57pGH7rsusfA4mPKBCrgpLEshC8fZUQ1E3RVg4MTI2VFhRSzRNM1lQTDM2T1RNWi4u CSPS Digital Accelerator Team Cohort Experience Intake Form (English)]</big>
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* <big>Preparation for first pitch</big>
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<big><u>[[:File:CSPS Digital Accelerator - Cohort Experience Overview and EX Agreement (2023-2024).pdf|CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)]]</u></big>
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=== <big>Prototyping ===
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==== (3 weeks)</big> ====
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* <big>Developing and testing working prototypes with users</big>
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<br>
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=== <big>Aftercare ===
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==== (3-6 months)</big> ====
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* <big>Products progress towards beta or production</big> ​
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
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* <big>Access to coaches and mentors</big>​
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
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* <big>Access to continuous learning</big>
   
|}
 
|}
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=='''An updated version of the Digital Accelerator is currently in progress with a pilot cohort from September 2023 to April 2024. Reach out if you are interested in collaborating, participating in our learning program or to signing up for early access to our learning products!'''==
 +
<h1 style="color:#3f2a56"><div id="Cohort 1"><strong>History of the Digital Accelerator</strong></div></h1>
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<big>In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>
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*<big>Canada Revenue Agency</big>
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*<big>Department of Fisheries and Oceans</big>
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*<big>Department of National Defence</big>
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*<big>Canada School of Public Service</big>
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<big>In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.</big>
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<big>As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  </big>
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<big>Interested in learning more about the teams’ solutions and experiences? Click on the links below.  </big>
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<big>[[Team DND-Army – Canadian Army Digital Transformation|<u>Team DND-Army – Canadian Army Digital Transformation</u>]]</big>
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<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 3 - CRA|<u>Team CRA – CRA Learning Zone</u>]]</big>
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<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 4 - CSPS|<u>Team CSPS – Procurement Portal</u>]]</big>
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[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
 
<br>
 
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<br><big>'''Testimonial video from our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
 
<br>
 
<br>
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===<big>Onboarding and Skill building (2 weeks)</big>===
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<br>In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  
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Eight teams participated, from seven different departments:  
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* Canada Revenue Agency
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* Department of Fisheries and Oceans
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* Indigenous Services Canada
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* Canada School of Public Service
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* Transport Canada
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* Employment and Social Development Canada
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* Innovation, Science and Economic Development Canada
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In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  
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* <big>Team building</big>​
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At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  
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* <big>Skill sessions</big>​
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* <big>Introduction to new tools</big>
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<big>[https://collaboratevideo.net/csps-efpc/2022-03-23r Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.]</big>
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<br>
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<h1 style="color:#3f2a56"><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></h1>[[File:Digital Accelerator - Team Banner EN (Updated 04-2024).jpg|alt=|left|frameless|1500x1500px]]<br>
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===<big>Design Discovery (3 weeks)</big> ===
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*<big>Problem framing</big>​
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*<big>Ideation</big>​
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*<big>Design thinking and user research</big> <br />
   
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<hr>
   
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===<big>Deeper Learning (2 weeks)</big>===
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*<big>Focused learning opportunities</big> ​
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*<big>Prototype planning</big>​
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*<big>Preparation for first pitch</big>
   
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<hr>
   
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===<big>Prototyping (3 weeks)</big>===
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*<big>Developing and testing working prototypes with users<br /></big>
   
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<hr>
   
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===<big>Aftercare (3-6 months)</big>===
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*<big>Products progress towards beta or production</big> ​
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*<big>Access to coaches and mentors</big>​
+
For inquires about the Digital Accelerator contact us at [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
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*<big>Access to continuous learning</big>
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<h1 style="color:#3f2a56">'''How to build your Accelerator team'''</h1>
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{|
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|[[File:Lego - product team.png|left|frameless]]
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=== Product Team ===
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* <big>5-10 people</big>
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* <big>Diverse & multidisciplinary</big>
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* <big>Should bring together:</big> <big>1) Subject matter experts for the business line or program,</big>  <big>2) Business analysts, designers, or product management,</big>  <big>3) Solutions designers / developers (technical, service designers, policy makers, etc.)</big>
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* <big>Product teams work on their problems '''full time''' during the Accelerator and ideally stay together once it is over</big>
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|-
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|[[File:Steering team.png|left|frameless]]
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|
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=== Steering Team ===
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* <big>1 executive champion who participates '''part time''' in accelerator activities and fully supports the work of the product team</big>
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* <big>2-4 other executive supporters who form a governance body and help support the work of the team through: a</big><big>pprovals</big><big>, guidance, unblocking, feedback, upward briefing, and funding.</big>
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|-
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|[[File:Partners-enablers.png|left|frameless]]
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=== Partners (name TBD) ===
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* <big>Enablers and partners who can support the product team in delivering their solution</big>
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* <big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
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<h1 style="color:#3f2a56">'''The right problems for the Accelerator'''</h1>
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<br><br><h1 style="color:#3f2a56"><div id="Contact us">'''Meet the CSPS Digital Accelerator team'''</div></h1>
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<ul>
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<li>[mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator - General enquiries]
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<li>[mailto:nicholas.scott@canada.ca Nick Scott, Executive Director]
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<li>[mailto:zoe.langevin@canada.ca Zoe Langevin, Partner Success Lead]
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<li>[mailto:louise.cote@canada.ca Louise Côté, Learning Experience and Problem-Based Learning Lead]   
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<li>[mailto:isa.david@canada.ca Isa David, Specialized Learning Lead] 
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<li>[mailto:kimberley.hutchinson@canada.ca Kimberley Hutchinson, Exploration Learning Lead]></li>   
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<li>[mailto:liz.mckeown@canada.ca Liz McKeown, Executive Learning lead]</li> 
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<li>[mailto:valerie.gaudreault2@canada.ca Valérie Gaudreault, UX Strategist]
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</ul>
   
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[[File:Canada logo.png|150x150px|right]]
 
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