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CSPS Digital Academy/CSPS Digital Accelerator (view source)

Revision as of 11:36, 15 April 2024

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<center>[[File:CSPS digital accelerator banner v1 (1).png|alt=|left|frameless|1527x1527px]]
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!<big>[[#Overview|Overview of the program]]</big>
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!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
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!<big>[[#Exploration|Exploration Phase]]</big>
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!<big>[[#Team|<span style="color:#ffffff">Build your team</span>]]</big>
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!<big>[[#Specialized learning|Specialized Learning]]</big>
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!<big>[[#Right Problems|<span style="color:#ffffff">Choose your problem</span>]]</big>
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!<big>[[#Registration|Registration]]</big>
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!<big>[[#Intake|<span style="color:#ffffff">Intake</span>]]</big>
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!<big>[[#Contact us|Contact us]]</big>
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!<big>[[#Cohort 1|<span style="color:#ffffff">History of the Digital Accelerator</span>]]</big>
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!<big>[[#Partners|<span style="color:#ffffff">Partners</span>]]</big>
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!<big>[[#Our Team|<span style="color:#ffffff">Meet our team</span>]]</big>
 
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== '''<big>CSPS Digital Accelerator</big>''' ==
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<div style="text-align: left">
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<h1 style="color:#3f2a56"><strong>Welcome</strong></h1><big>The CSPS Digital Accelerator provides an opportunity for established teams to learn about and practice collaborative, open, human-centered, and iterative ways to define problems and develop solutions. Through a mix of online self-paced and facilitated workshops offered virtually, participants will address a business problem facing their organization and work together to explore and prototype a user-centred solution to resolve it.</big> <br>
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<h1 style="color:#3f2a56"><div id="Overview"><strong>Overview of the program</strong></div></h1>
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<h1 style="color:#3f2a56">'''Welcome'''</h1>The CSPS Digital Accelerator is a transformative learning experience designed for leaders and teams who want to experiment with more collaborative, open, human-centred and iterative ways of defining problems and developing solutions in a modern government era. It combines self-directed learning, hands-on workshops, specialized learning in technical fields, peer learning, coaching and mentoring in support of teams as they explore real business problems and prototype and test solutions with users.  
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=='''An updated version of the Digital Accelerator is currently in progress with a pilot cohort from September 2023 to April 2024. Reach out if you are interested in collaborating, participating in our learning program or to signing up for early access to our learning products!'''==
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<br>
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===<big>Goals</big>===
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{|
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|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
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=====<big>'''''Learning by doing'''''</big>=====
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<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.</big>
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<br><br>
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|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
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|<big>'''''Breaking boundaries'''''</big><br><big>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Digital Accelerator team is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
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|[[File:Strong.png|left|frameless|85x85px|alt=Decorative image - muscle ]]
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|<big>'''''Changing with confidence'''''</big><br><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
 
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The CSPS Digital Accelerator builds on the success of the first two cohorts of the CSPS Digital Academy’s Premium program. Spring 2021 will be the first time we try this approach with teams, and we are excited to work with our partners to make this new approach a success.
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|-
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The CSPS Digital Accelerator builds on the success of the first two cohorts of the CSPS Digital Academy’s Premium program. Spring 2021 will be the first time we try this approach with teams, and we are excited to work with our partners to make this new approach a success.  
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|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
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|<big>'''''Collaborating to succeed'''''</big><br><big>Collaboration is key to successfully finding and prototyping solutions during the Digital Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.</big><br><br>
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|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
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====='''''<big>Designing an empowering experience</big>'''''=====
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<big>Great products and services are human-centred and designed for and with users. This applies to the Digital Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
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| style="width:75%" | <div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<br>
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| style="width:100%" |<div class="btn"><big><big>[https://gcxgce.sharepoint.com/teams/1000585/SitePages/Homepage.aspx <span style="color:#3f2a56">'''Learn more about the CSPS Digital Academy''']</span></big></big><br>
 
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<h1 style="color:#3f2a56"><div id="Overview">'''Overview of the program'''</div></h1>  
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<h1 style="color:#3f2a56"><div id="Team"><strong>How to build your Accelerator team</strong></div></h1>
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The CSPS Digital Accelerator spans 14 weeks in total. It starts with the Exploration phase, where learners are introduced to the Government of Canada Digital Standards, followed by the Discovery phase, where teams are introduced to problem framing and user research. It continues on to the Alpha phase, where teams go through specialized learning in design, data, development, DevOps and artificial intelligence, and start prototyping solution ideas. It ends with Demo Day when teams present their problems and their prototyped solutions to a nationwide audience of public servants and government executives.  
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{|
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In addition to learning specific to teams, the CSPS Digital Accelerator offers learning in digital leadership for executives and managers, recognizing their key role in shaping the future of the public service.  
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|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
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[[File:Accelerator phases EN.png|534x534px]]  
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===<big>Product Team</big>===
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*<big>Diverse & multidisciplinary</big>
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<h1 style="color:#3f2a56"><div id="Exploration">'''Start your learning here'''</div></h1>
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The Exploration phase is when teams are onboarded, and learners start preparing for the Discovery phase by completing the Digital Readiness Self-assessment and engaging in self-directed and classroom learning focused on the five Government of Canada Digital Standards most closely aligned with the objectives of the CSPS Digital Accelerator.
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*<big>Product teams work on their problems during the Accelerator and ideally stay together once it is over</big>
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<br><br>
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|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
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===<big>Steering Team</big>===
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*<big>Executive champion who fully supports the work of the product team</big>
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*<big>Other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
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|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
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===<big>Corporate Partners</big>===
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*<big>Enablers and partners who can support the product team in delivering their solution</big>
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*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
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<h1 style="color:#3f2a56"><div id="Right Problems"><strong>The right problems for the Digital Accelerator</strong></div></h1>
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{|
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|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Doesn’t have an obvious, simple solution</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has room for exploration, space to pivot, and flexible timelines</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a team that will continue to work on a solution once the program ends</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Be related to the core work of your organization – internal or external</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a business owner open to solution ideas that go beyond the usual</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has usable (and accessible) data to inform exploration and solutions</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has the potential to change how people think about and do work</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has organizational support and buy-in</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has access to users to co-design, explore, and gather insights from</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Can be explored and shared publicly, with a team who can work in the open</big>
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
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|<big>Has a manageable scope</big>
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<h3>'''Self-directed Learning '''</h3>
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===<big>What's ''not'' the right problem? </big>===
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-determined solution</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A large-scale complex problem with many dependent pieces</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A pre-existing project with fixed timelines and requirements</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>A team that will not continue working on their solution post-Accelerator</big>
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|-
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>No access to users to collaborate with or be informed by</big>
 
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|-
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| style="width:75%" | <div class="btn">'''<big><big>[https://learnapprendre.qualtrics.com/jfe/form/SV_3Iw2GfXxxb79MrQ <span style="color:#3f2a56">Take the Digital Readiness Self-assessment</span>]</big></big>'''<br>
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
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<div style="text-align: center;"></div>
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<br><h1 style="color:#3f2a56"><div id="Intake"><strong>Intake Process</strong></div></h1>
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====<big>Contact us to arrange an information session about the Digital Accelerator for your team</big>====
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<big>[[:File:CSPS Digital Accelerator Cohort Presentation - Présentation de la cohorte de l'Accélérateur du numérique de l'EFPC.pdf|<u>CSPS Digital Accelerator Information Deck (Bilingual)</u>]]</big>
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<big>[https://forms.office.com/pages/responsepage.aspx?id=aD7D7W7acUCxgc57pGH7rsusfA4mPKBCrgpLEshC8fZUQ1E3RVg4MTI2VFhRSzRNM1lQTDM2T1RNWi4u CSPS Digital Accelerator Team Cohort Experience Intake Form (English)]</big>
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<big><u>[[:File:CSPS Digital Accelerator - Cohort Experience Overview and EX Agreement (2023-2024).pdf|CSPS Digital Accelerator Cohort Experience Overview and Commitment Agreement (English)]]</u></big>
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
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<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
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Once you’ve completed the Digital Readiness Self-Assessment you will be invited to bridge your knowledge gaps by selecting the self-directed learning we have curated for you, based on your overall and Digital Standard-specific scores. 
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Access the self-directed learning roadmap (hyperlink)
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=='''An updated version of the Digital Accelerator is currently in progress with a pilot cohort from September 2023 to April 2024. Reach out if you are interested in collaborating, participating in our learning program or to signing up for early access to our learning products!'''==
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<h1 style="color:#3f2a56"><div id="Cohort 1"><strong>History of the Digital Accelerator</strong></div></h1>
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<big>In Spring 2021, CSPS welcomed its first cohort of Digital Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>
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*<big>Canada Revenue Agency</big>
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*<big>Department of Fisheries and Oceans</big>
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*<big>Department of National Defence</big>
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*<big>Canada School of Public Service</big>
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<big>In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.</big>
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<big>As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  </big>
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<big>Interested in learning more about the teams’ solutions and experiences? Click on the links below.  </big>
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'''To all prospective Spring 2021 Accelerator participants''': Completing the Digital Readiness Assessment and addressing your knowledge gaps in relation to the Government of Canada Digital Standards is an integral part of your learning journey as you get ready to enter the Discovery phase. '''Make sure you complete the Digital Readiness Self-Assessment by March 19''' to give yourself time to explore the learning resources and take the Discover Digital learning modules.
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<h3>'''Discover Digital Series '''</h3>
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<big>[[Team DND-Army – Canadian Army Digital Transformation|<u>Team DND-Army – Canadian Army Digital Transformation</u>]]</big>  
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The CSPS Digital Academy’s [https://www.csps-efpc.gc.ca/discover-series/index-eng.aspx Discover series] is a suite of foundational courses introducing new mindsets, skills and techniques to help public servants succeed in the digital era.
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<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 3 - CRA|<u>Team CRA – CRA Learning Zone</u>]]</big>
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Like the Accelerator’s self-directed learning, the curriculum and topics are closely linked to the Government of Canada Digital Standards. Executives, managers and employees who have been selected to take part in the Accelerator will be registered in classroom offerings of either Discover Digital in Practice, Discover Digital for Managers or Discover Digital for Executives. More details will be communicated in the confirmation email all participants will receive following registration (link to bookmarked Spring 2021 registration section).
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<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 4 - CSPS|<u>Team CSPS – Procurement Portal</u>]]</big>
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If there’s room, employees who won’t participate in the Accelerator will also be offered the opportunity to attend one of the Discover Digital modules. Available spaces will be distributed equally between the participating organizations.  
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[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]]  <br>
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<br><big>'''Testimonial video from our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''</big>
 
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<br>In Winter 2022, CSPS had a second cohort of Digital Accelerator teams for an 11-week, completely virtual hands-on learning experience.  
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<h1 style="color: #3f2a56"><div id="Specialized learning">'''Specialized learning - for employees of participating organizations''' </div></h1>Learning bootcamps on specialized topics will be offered in May as part of the Alpha phase. All working-level employees participating in the Accelerator will be asked to select a stream that aligns with their interest, role and existing skills and knowledge. 
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Eight teams participated, from seven different departments:  
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This great opportunity to enhance specialized skills is also extended to employees of participating organizations who aren’t part of an Accelerator team. Available spaces will be distributed equally between the participating organizations.
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* Canada Revenue Agency
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Here is what you can expect to learn in the specialized learning streams:
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* Department of Fisheries and Oceans
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* '''Data:''' How to conduct data analyses, visualize data and understand ethical considerations in the use of data.
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* Indigenous Services Canada
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* '''Design:''' Knowledge of design thinking, inclusive and accessible design, service design, content strategy, content design, information architecture, usability testing.
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* Canada School of Public Service
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* '''AI/ML:''' Bayesian statistics and probability theory, Python pandas, natural language processing, coding.
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* Transport Canada
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* '''Development:''' Fundamentals of software development as applied to front-end applications and user interfaces.
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* Employment and Social Development Canada
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* '''DevOps:''' Agile software development processes, open source projects and software, Python coding, cloud computing, Docker, security and test automation, web accessibility (a11Y) testing.<br>
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* Innovation, Science and Economic Development Canada
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<h1 style="color:#3f2a56"><div id="Registration">'''Registration'''</div></h1>
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All prospective learners from participating organizations need to complete the Registration form by '''Friday, March 12'''. This includes executives and managers and those who won’t be part of a team but still want to register in dedicated Discover Digital classroom offerings or express interest in one of our specialized learning bootcamps.
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'''Register''' <br>
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In this cohort, teams focused on improving a self-service portal, collecting clean and consistent data to report on engagement, adapting data science work to attract new talent, creating safer devices for employees purposes, redesigning a Web interface, improving data management process, centralizing a reporting product for Business Analysts to make data and insights accessible and reportable and the referral process for field auditors and technical advisors.  
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<h1 style="color:#3f2a56"><div id="Contact us">'''Meet the Digital Accelerator team'''</div></h1>
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<ul>
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At the end of the program, teams were able to work with digital tools and new approaches, be more fluent public servants in the digital sphere and each teams presented demos of their proposed solutions to more than 600 public servants from across the country who participated in the CSPS Digital Accelerator’s Demo Day.  
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<li>[mailto:zoe.langevin@canada.ca Zoe Langevin, Partner success lead]
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<li>[mailto:louise.cote@canada.ca Louise Côté, Learning experience and problem-based learning lead]   
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<li>[mailto:isa.david@canada.ca Isa David, Specialized learning bootcamps lead] 
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<li>[mailto:kimberly.hutchinson@canada.ca Kim Hutchinson, Exploration Learning Lead]></li>   
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<li>[mailto:liz.mckeown@canada.ca Liz McKeown, Executive Learning lead]</li> 
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</ul><br>
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<h1 style="color:#3f2a56"><div id="FAQ">'''Frequently Asked Questions'''<div> </h1>
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This section is under construction. Help us build it by emailing your questions to us at [mailto:csps.digitalacademy-academiedunumerique.efpc@canada.ca csps.digitalacademy-academiedunumerique.efpc@canada.ca]
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<big>[https://collaboratevideo.net/csps-efpc/2022-03-23r Watch the 2022 Demo Day video Here! *It is important to note that the recording of this session is only available in the language that was used during the event.]</big>
    
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[[File:Canada logo.png|200x200px|right]]
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<h1 style="color:#3f2a56"><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></h1>[[File:Digital Accelerator - Team Banner EN (Updated 04-2024).jpg|alt=|left|frameless|1500x1500px]]<br>
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For inquires about the Digital Accelerator contact us at [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]
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[[File:Canada logo.png|150x150px|right]]
 
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