Stephanie's Wiki Test Page/Getting Prepared for Your First Day

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Pre-Arrival Checklist - Are you ready for your first day?

Our pre-arrival onboarding content contains general guidance that applies to most employees’ working arrangements.

Discuss with your Hiring Manager

Your hiring manager has likely already contacted you to communicate the preliminary job offer and arrange a start date. This person will be the primary resource assigned to support your pre-arrival onboarding activities.

  • Talk to your hiring manager about the details of your work arrangement, such as hours of work and work location. Find out if you will be working remotely, in-person or through a hybrid model.
  • Stay in regular contact with your manager if there is a long period between the job offer and the start date.
  • It may be too early to know if you need workplace accommodation but take the time to speak to your new manager about the workplace and any potential workplace accommodation.
  • Workspace setups will vary on a case-by-case basis, but if you foresee the need for specific equipment to carry out your duties, please discuss it with your hiring manager as soon as possible.
  • Before your first day, make sure you have clear instructions about what to do and have the required contact information for your arrival should it be virtual or in-person.
  • For any other questions or concerns not covered on this site, do not hesitate to contact your hiring manager.

Monitor your e-mail for important documents and communications

At some point during your hiring process, you should have provided your manager with an e-mail address. Monitor this e-mail account regularly for important messages until you have access to your ATSSC e-mail account.

The following list includes some examples of communications and documents you should receive before your arrival. Depending on your work arrangement, some of these items may not apply to you. When in doubt, ask your hiring manager.

  • Letter of offer package from your manager
  • Instructions for obtaining your IT equipment from your manager or a delegated IT technician
  • Network access information
  • Reference materials related to your role and organization:
    • Phone list
    • Organizational chart with titles
    • Staff lists and/or other contact lists
    • Voicemail and email instructions
    • Job description

Getting your technology (IT) equipment and network access

Whether you will be working remotely, in-person or through a hybrid model, your hiring manager will coordinate with you to ensure you receive the tools and equipment you need to carry out your work.

If you foresee the need for specific equipment, or any other circumstance that may affect your ability to carry out your regular duties, please discuss it with your hiring manager as soon as possible.

Once you obtain your IT equipment, follow the enclosed instructions to finish setting up your computer, and ensure you have a stable internet connection if accessing the network remotely.

Technical support

If you are having trouble setting up your workstation or logging onto the network, you can send an e-mail to the IT service desk at 613-947-5444 between the hours of 8:00 am and 5:00 pm EST or you can send an e-mail to IT-TI@tribunal.gc.ca.

Compensation & Benefits

Get involved and stay connected

There are a variety of ways to get involved and share your ideas at the ATSSC. Talk to your manager about existing working groups and committees, and consult the links below for additional opportunities.

Get Involved

Stay Connected

  • The ATSSC intranet helps to keep employees connected and up to date with important information, messages and new events.
  • GCconnex is a professional social collaboration platform used across the federal government which enables public servants to connect through shared experience, knowledge, groups or interests.
  • GCIntranet is an authoritative, central communications channel to reach all public servants. Makes it faster and easier to find information and tools public servants need to do their jobs and collaborate across institutions.
  • GCpedia is a knowledge-sharing tool designed to facilitate collaboration and co-creation of information.
  • GCcollab is a networking and collaborative workspace open to all Canadian public servants (federal, provincial and territorial), academics and students, as well as to all Canadians by invitation.
  • GCwiki is a public wiki hosted by the Government of Canada to facilitate collaboration and knowledge sharing.
  • GCdirectory is a directory of federal public servants to help you find a colleague.



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