Changes

= '''Innovation at [https://www.canada.ca/en/indigenous-services-canada.html Indigenous Services Canada]''' =

= '''Innovation at [https://www.canada.ca/en/indigenous-services-canada.html Indigenous Services Canada (ISC)]''' =

<blockquote>'''The TBS Directive on Experimentation, (found in the Departmental Evaluation Plan 2020-21 to 2024-25 below), requires that Departments test new approaches, and measure impact, to instill a culture of measurement, evaluation, and innovation in program and policy design and delivery. However, given Canada's colonial history, including the impact of the Indian Residential School System, the term "experimentation" has negative connotations and is not appropriate in the context of Indigenous Services Canada. As such, ISC uses the term “results-based innovation” when referring to its progress in this area. Results-based innovation at ISC will continue to be achieved by working with Indigenous partners on new and innovative approaches to improve services and to support Indigenous peoples to independently deliver services. Recognized tools such as innovation challenges, demonstration and systems transformation projects, and recognized methods including user-centered design, behavioural insights, data analytics and modeling, gamification and open policy making, will support fostering insight, evaluation, and monitoring results-based innovation at ISC.'''

<blockquote>'''The TBS Directive on Experimentation, (found in the Departmental Evaluation Plan 2020-21 to 2024-25 below), requires that Departments test new approaches, and measure impact, to instill a culture of measurement, evaluation, and innovation in program and policy design and delivery. However, given Canada's colonial history, including the impact of the Indian Residential School System, the term "experimentation" has negative connotations and is not appropriate in the context of Indigenous Services Canada. As such, ISC uses the term “results-based innovation” when referring to its progress in this area. Results-based innovation at ISC will continue to be achieved by working with Indigenous partners on new and innovative approaches to improve services and to support Indigenous peoples to independently deliver services. Recognized tools such as innovation challenges, demonstration and systems transformation projects, and recognized methods including user-centered design, behavioural insights, data analytics and modeling, gamification and open policy making, will support fostering insight, evaluation, and monitoring results-based innovation at ISC.'''