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| {{Template:FPT COVID web management Tabs}} | | {{Template:FPT COVID web management Tabs}} |
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− | ==Meeting information==
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− | Tuesday December 8, 2020 - 1:00 PM to 2:00 PM
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− | *Join meeting via Meet:
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− | [https://meet.google.com/sqv-xykt-wag https://meet.google.com/sqv-xykt-wag]
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− | Join by phone
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− | +1 647-734-3101(Canada)
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− | 636 359 639# Pin
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| ==Agenda== | | ==Agenda== |
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| ## Call for future discussion topics | | ## Call for future discussion topics |
| [[Category:COVID communications]] | | [[Category:COVID communications]] |
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| + | Links between federal and provincial/territorial content |
| + | Susan Harper - susan.harper2@canada.ca |
| + | COVID-19 landing page now links to vaccine content. When provinces and territories have content ready, send URLs to Susan so we can look at how to cross-link |
| + | Travelling within Canada content is going live very soon. It includes a page linking out to provincial/territorial travel restrictions. When it is live, we’ll let you know. Please check that we are linking to the page you want us to link to. Send corrections to Susan. |
| + | DTO newsletter |
| + | Goes out every month or so. It’s linked from the bottom of the FPT wiki page (sign up) |
| + | Any other jurisdictions with newsletters? No, not publicly available at the moment |
| + | Roundtable |
| + | How will you be communicating vaccine sites? |
| + | Federal - https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks/covid-19-vaccine-treatment.html |
| + | Ontario - https://covid-19.ontario.ca/covid-19-vaccines-ontario |
| + | Quebec - https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/deroulement-vaccination-contre-la-covid-19/#c78793 |
| + | Nova Scotia has meetings this week |
| + | B.C. likely publishing Wednesday |
| + | Manitoba - http://www.manitoba.ca/covid19/vaccine/index.html |
| + | Saskatchewan going live Tuesday or Wednesday |
| + | Discussion around coordinating terminology between jurisdictions once everyone has their initial content up |
| + | Health Canada is working on a lexicon - May be helpful to look at Quebec content to synchronize French terminology |
| + | Chris Bell (Ontario): working with Google to ensure a strategy for vaccine sites (much like the previous assessment centre location details) |
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| + | Do you get requests for audience-based web content and navigation (like seniors, youth, Indigenous)? How do you handle this? Do you have related research? |
| + | Susan Harper: We’ve found that audience-based content gets less visits (while it could be also those audiences are smaller) but interested in seeing more on audience-segmented content and duplication being an issue for other folks |
| + | Kaitlyn Rosenburg (BC): Covid-communications are centralized, and the content is then re-used by various ministries (but there are problems with duplication, and ensuring information is accurate across all groups) |
| + | David Cox (Ontario) q. How do audience-based navigations and pages perform for SEO and organic search, compared to topic-based pages? |
| + | Covid-19 support for X: (an audience section within a large topic) is how Ontario has been dealing with audience-based content |
| + | Gillian (BC): We try to be topic based first, and use SEO as a consideration but the audience-based content currently seems like a barrier (noticed when searching that users don’t mention their audience, only what they are searching for) |
| + | Martin Boucher (QC): Have removed all audience-based segmentation, as it was too complex and now all topic-based (issues prior with being inclusive or exclusive to other audience); users search for the topic and not their audience |
| + | Allan Lawlor (Nova Scotia): Have also used the Gerry McGovern research to organize via tasks, and not so much audience (also the realities of users being across multiple audiences - which would then have more duplication across the sites) |
| + | Laura Piper (DTO/Federal): We often see audience-specific content when there is a Minister dedicated to the audience |
| + | Our previous covid-19 Indigenous project showed again that users didn’t tend to search as an Indigenous audience but rather task-focused |
| + | There are still requests where those developing the content are looking to develop audience-based content |
| + | Research on audience-based vs when there is exceptions; if anyone has research please forward to DTO and we’ll share with the group to help support when responding to requests for audience-based navigation |
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| + | Future discussion topic suggestions |
| + | Status update on vaccine content (next meeting) |
| + | Language and connection on vaccine clinics |
| + | Digital content / Service teams in a post-COVID world |
| + | Vaccins et déconfinement progressiif |
| + | Keeping high-priority rushed content accessible |
| + | Lessons learned |
| + | Future of group post-COVID...should keep it going as it is a valuable community |