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| {{Template:FPT COVID web management Tabs}} | | {{Template:FPT COVID web management Tabs}} |
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− | ==Meeting information== | + | ==Updates== |
− | Tuesday October 27, 2020 - 1:00 PM to 2:00 PM
| + | *Quebec (Martin Boucher) |
| + | :*40% have the downloaded the COVID alert - a surprising number, but very pleasantly surprised |
| + | *New map will be released soon, broken down by municipality, so users can see more detailed information about COVID-19 alert levels for their area |
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− | *Join meeting via Meet: | + | *Federal Government/NWT |
− | [https://meet.google.com/sqv-xykt-wag https://meet.google.com/sqv-xykt-wag]
| + | :*Blog post published with NWT on the use of images for content that has yet to be translated |
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− | Join by phone
| + | ==Ontario== |
− | +1 647-734-3101(Canada)
| + | *Ontario - working with Google to ensure maps contain accurate details about COVID-19 testing locations across the province(Chris Bell) |
− | 636 359 639# Pin
| + | :*Context: Google relied on Clinia as their original data provider, not the government |
| + | :*Ontario gov (ontario.ca) is the source for up-to-date location details for COVID-19 testing centres, operation hours, but people were using Google to find the information, so it wasn’t always correct |
| + | :*Approach: Leverage Ontario’s Google My Business Agency Account to claim ownership of 150 covid-19 testing locations + update hours of operations |
| + | :*standardize internal management of location data |
| + | :*adopt Google’s location data standards |
| + | :*Connected with Google’s Global Partnership team to ensure Ontario remained the data source for our data (not Clinia or other sources) |
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− | ==Agenda==
| + | *Data for Google (that is now being updated) |
− | #Updates
| + | :*testing location details |
− | #Ontario - working with Google to ensure maps contain accurate details about COVID-19 testing locations across the province
| + | :*testing location hours |
− | #Round table discussion:
| + | :*antibody testing |
− | :*COVID IA challenges - What strategies are you using to manage and control your COVID IA? | + | :*drive through |
− | :*Maps - Do you have maps on your sites (COVID-related or other)? Do you know if they are working well for your users? How are you handling accessibility (postal code, regions)? | + | :*appointment requirement |
− | :*Remembrance Day - Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop?
| + | :*prescription requirements |
| + | :*patient restrictions |
| + | :*special facility instructions |
| + | *Next step: Best approach to give Google the information on testing within pharmacies (as the government doesn’t own them) + whether they can affect Apple’s reporting (Maps currently uses API from Yelp) |
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| + | ==COVID information architecture challenges== |
| + | *What strategies are you using to manage and control your COVID IA? |
| + | *Susan Harper (PHAC): Content is moving so fast, so focus on navigation and structure |
| + | :*Looking at vaccines as a model because the volume is large |
| + | *Nova Scotia: Curious about how others are adding services like surgery, drawing blood, gov other services? |
| + | *Christina Carrigan (NWT): All of the government services are listed in high level ways: available; not available, altered (or linked to originating source) |
| + | :*Send an email (prompt) to all of the comms staff daily to ask if there are any changes to services |
| + | :*Once a week, health authority will send an update on changes |
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| + | ==Remembrance Day== |
| + | *Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop? |
| + | :*Lauren (Ontario): Recently updated the site with information - will send link |
| + | :*Nova Scotia: Video of candle being passed as a notion of no in-person services, but that remembrance can still happen virtually/at home |
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| + | ==Maps== |
| + | *Do you have maps on your sites (COVID-related or other)? Do you know if they are working well for your users? How are you handling accessibility (postal code, regions)? |
| + | *David Cox (Ontario): not specifically COVID related, but we realized our guidance for maps has gaps, and not clear on how accessible our maps are |
| + | :*Switched to RGIS, and don’t have an accessibility solution yet but looking into it (screen reader best options, etc) |
| + | :*General interest in discussing maps further and hearing more from Quebec about the map for COVID-19 alert levels |
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| [[Category:COVID communications]] | | [[Category:COVID communications]] |