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MyTC Oversight (view source)

Revision as of 16:38, 23 March 2020

2,672 bytes removed , 16:38, 23 March 2020

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==The Activity Centre==

−

=== Oversight Reporting designed with inspectors in mind ===

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===Oversight Reporting designed with inspectors in mind ===

The myTC Oversight Activity Centre contains digital inspection processes that allow inspectors to:

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*incorporate electronic signatures

*convert inspection data to PDFs and deliver them by email or by

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* printing

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*printing

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When an inspection type is added to the Activity Centre, the aim is to

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When an inspection type is added to the Activity Centre, the aim is to

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minimize the paperwork and administrative processes related to

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minimize the paperwork and administrative processes related to

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inspections, giving inspectors more time to focus on inspecting. With

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inspections, giving inspectors more time to focus on inspecting. With

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myTC Oversight’s summer 2019 release, Marine Safety Inspectors can now

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myTC Oversight’s summer 2019 release, Marine Safety Inspectors can now

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use the myTC Oversight Activity Centre while conducting Flag State and

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use the myTC Oversight Activity Centre while conducting Flag State and

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Port State inspections.

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Port State inspections.

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== Future Releases ==

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==Future Releases ==

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The myTC Oversight team is building a platform that supports the needs

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The myTC Oversight team is building a platform that supports the needs

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of inspectors. We continually update myTC Oversight based on the

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of inspectors. We continually update myTC Oversight based on the

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feedback we get from inspectors, starting with the most important

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feedback we get from inspectors, starting with the most important

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functions that are required for inspections, as well as additional

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functions that are required for inspections, as well as additional

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tools and features that make the inspection reporting process more

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tools and features that make the inspection reporting process more

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efficient and easier.

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efficient and easier.

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Upcoming maintenance releases will include increased usability such as

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Upcoming maintenance releases will include increased usability such as

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enhanced search features, and performance improvements (through cloud

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enhanced search features, and performance improvements (through cloud

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integration).

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integration).

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If you’re an inspector and would like to provide feedback, you can

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If you’re an inspector and would like to provide feedback, you can

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<a

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<a

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href="https://docs.google.com/forms/d/e/1FAIpQLSdrMe4RB49sckATUMXjjKgZf4z7QrCB-EFMhLEs3pbgSw5FcQ/viewform?usp=sf_link"

+

href="https://docs.google.com/forms/d/e/1FAIpQLSdrMe4RB49sckATUMXjjKgZf4z7QrCB-EFMhLEs3pbgSw5FcQ/viewform?usp=sf_link"

−

>

+

>

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send us your comments

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send us your comments

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</a>

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</a>

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at any time or fill out our

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at any time or fill out our

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+

−

Mobile Technology Survey

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Mobile Technology Survey

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</a>

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</a>

−

.

+

.

</div>

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<div>

−

Learn how to use myTC Oversight and how to maximize the potential of

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Learn how to use myTC Oversight and how to maximize the potential of

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your myTC Oversight mobile devices.

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your myTC Oversight mobile devices.

</div>

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<div>

−

The myTC Oversight Team is creating videos, user guides, and

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The myTC Oversight Team is creating videos, user guides, and

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troubleshooting tips for you. New additions will be posted on this page

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troubleshooting tips for you. New additions will be posted on this page

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as they become available.

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as they become available.

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If you’re looking for something specific, you can send us an email to

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If you’re looking for something specific, you can send us an email to

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<a

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<a

−

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A"

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href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A"

−

>

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>

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let us know what types of training and user materials will be most

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let us know what types of training and user materials will be most

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helpful to you.

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helpful to you.

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</a>

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</a>

<br/>

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== The Reference Centre ==

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==The Reference Centre ==

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<li>

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<li>

−

+

−

Reference Centre User Guide

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Reference Centre User Guide

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</a>

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</a>

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</li>

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</li>

</ul>

−

== The Activity Centre (currently only available for marine inspectors) ==

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==The Activity Centre (currently only available for marine inspectors) ==

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<li>

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<li>

−

+

−

Port State Activity Centre User Guide

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Port State Activity Centre User Guide

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</a>

+

</a>

−

</li>

+

</li>

−

<li>

+

<li>

−

+

−

Flag State Activity Centre User Guide

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Flag State Activity Centre User Guide

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</a>

+

</a>

−

</li>

+

</li>

</ul>

−

== Mobile Devices ==

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==Mobile Devices ==

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<li>

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<li>

−

<a href="http://mytc/RDIMS/13583244">Connectivity Instructions</a>

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<a href="http://mytc/RDIMS/13583244">Connectivity Instructions</a>

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</li>

+

</li>

−

<li>

+

<li>

−

+

−

HP Elite Tablet and Accessories

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HP Elite Tablet and Accessories

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</a>

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</a>

−

</li>

+

</li>

−

<li>

+

<li>

−

<a href="http://mytc/RDIMS/13565977">HP Elite X2 User Guide</a>

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<a href="http://mytc/RDIMS/13565977">HP Elite X2 User Guide</a>

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</li>

+

</li>

−

<li>

+

<li>

−

<a href="http://mytc/RDIMS/9755815">Windows 8.1 Quick Guide</a>

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<a href="http://mytc/RDIMS/9755815">Windows 8.1 Quick Guide</a>

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</li>

+

</li>

−

<li>

+

<li>

−

<a

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<a

−

href="https://www.gcpedia.gc.ca/wiki/Transport_Canada/myTC_Oversight_-_Mobile_Device_Tips_and_Tricks"

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href="https://www.gcpedia.gc.ca/wiki/Transport_Canada/myTC_Oversight_-_Mobile_Device_Tips_and_Tricks"

−

>

+

>

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Tips and Tricks for using myTC Oversight on mobile devices

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Tips and Tricks for using myTC Oversight on mobile devices

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</a>

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</a>

−

</li>

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</li>

</ul>

−

== The Ambassador Network ==

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==The Ambassador Network ==

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=== Get help, no matter where you work ===

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===Get help, no matter where you work ===

<br/>

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The Transport Canada Change Ambassador Network is a network of

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The Transport Canada Change Ambassador Network is a network of

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inspectors from all across Canada who are ready and able to help you

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inspectors from all across Canada who are ready and able to help you

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with myTC Oversight.

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with myTC Oversight.

<br/>

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=== Help for everyone. From people who know your work. ===

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===Help for everyone. From people who know your work. ===

<br/>

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Ambassadors are Transport Canada inspectors, and they come from across

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Ambassadors are Transport Canada inspectors, and they come from across

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all modes (Marine, Civil Aviation, Rail and TDG), in every region. They

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all modes (Marine, Civil Aviation, Rail and TDG), in every region. They

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are early adopters of myTC Oversight and are leaders in working with

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are early adopters of myTC Oversight and are leaders in working with

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new technology.

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new technology.

<br/>

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=== Every question is a good question. ===

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===Every question is a good question. ===

<br/>

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Ambassadors can support you in many ways. They can:

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Ambassadors can support you in many ways. They can:

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<li>

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<li>

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help you out with working in myTC Oversight,

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help you out with working in myTC Oversight,

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</li>

+

</li>

−

<li>

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<li>

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help you find answers to questions you have about your mobile

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help you find answers to questions you have about your mobile

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device, and

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device, and

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</li>

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</li>

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<li>

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<li>

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listen to your feedback and share it with the myTC Oversight team.

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listen to your feedback and share it with the myTC Oversight team.

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</li>

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</li>

</ul>

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Every time you work with an Ambassador, you not only help find your own

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Every time you work with an Ambassador, you not only help find your own

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answers, but you also provide valuable insight into how we can improve

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answers, but you also provide valuable insight into how we can improve

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myTC Oversight to make it better for everyone.

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myTC Oversight to make it better for everyone.

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== Contact an Ambassador ==

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==Contact an Ambassador ==

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To connect with an Ambassador in your region, see the

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To connect with an Ambassador in your region, see the

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+

−

Transport Canada Change Ambassadors Network Contact Information

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Transport Canada Change Ambassadors Network Contact Information

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list

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list

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</a>

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</a>

−

.

+

.

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== Become an Ambassador! ==

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==Become an Ambassador! ==

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If you’d like to join the Ambassadors Network help others, get approval

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If you’d like to join the Ambassadors Network help others, get approval

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from your manager and contact us at

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from your manager and contact us at

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<a

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<a

−

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Request%20for%20Information%20About%20the%20Ambassadors%20Network"

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href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Request%20for%20Information%20About%20the%20Ambassadors%20Network"

−

>

+

>

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TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca

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TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca

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</a>

+

</a>

−

. You’ll receive an invitation to join the

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. You’ll receive an invitation to join the

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<a

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<a

−

href="https://gccollab.ca/groups/profile/591866/entransport-canada-change-ambassadors-networkfrru00e9seau-des-ambassadeurs-du-changement-de-transports-canada"

+

href="https://gccollab.ca/groups/profile/591866/entransport-canada-change-ambassadors-networkfrru00e9seau-des-ambassadeurs-du-changement-de-transports-canada"

−

>

+

>

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GCcollab group

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GCcollab group

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</a>

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</a>

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, access to myTC Oversight training, and we’ll provide you with tools

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, access to myTC Oversight training, and we’ll provide you with tools

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and products to help you help others.

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and products to help you help others.

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As an Ambassador you’ll be among the first to know about our new

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As an Ambassador you’ll be among the first to know about our new

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projects, and you’ll get to influence the evolution of myTC Oversight

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projects, and you’ll get to influence the evolution of myTC Oversight

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and the tools we provide to users.

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and the tools we provide to users.

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== Contact Us ==

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==Contact Us ==

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You can contact the myTC Oversight team whenever you have questions or

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You can contact the myTC Oversight team whenever you have questions or

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ideas. Email us at:

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ideas. Email us at:

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<a

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<a

−

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A"

+

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A"

−

>

+

>

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TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca

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TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca

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</a>

+

</a>

</div>

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−

Many tablet functions can be enhanced simply by ordering the proper

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Many tablet functions can be enhanced simply by ordering the proper

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accessory. For example you can contact your manager or IT support to

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accessory. For example you can contact your manager or IT support to

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order:

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order:

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<li>

+

<li>

−

Adaptors to connect to HDMI devices such as boardroom screens

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Adaptors to connect to HDMI devices such as boardroom screens

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</li>

+

</li>

−

<li>

+

<li>

−

USB hubs to increase the amount of available USB ports

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USB hubs to increase the amount of available USB ports

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</li>

+

</li>

−

<li>

+

<li>

−

anti-glare screen protectors to help reduce screen glare

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anti-glare screen protectors to help reduce screen glare

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</li>

+

</li>

−

<li>

+

<li>

−

CD/DVD drives and card readers

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CD/DVD drives and card readers

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</li>

+

</li>

−

<li>

+

<li>

−

carrying cases

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carrying cases

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</li>

+

</li>

−

<li>

+

<li>

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stylus/pens

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stylus/pens

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</li>

+

</li>

</ul>

==

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Charging and Battery Life

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Charging and Battery Life

==

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Keep your tablet on a charger whenever possible. This ensures that it

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Keep your tablet on a charger whenever possible. This ensures that it

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is fully charged when you need it.

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is fully charged when you need it.

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You can optimize your battery charging by making sure your tablet is

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You can optimize your battery charging by making sure your tablet is

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turned on before you charge the battery.

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turned on before you charge the battery.

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If you need your device to last longer when running on battery, you can

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If you need your device to last longer when running on battery, you can

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request an external battery pack through your manager / Service Desk.

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request an external battery pack through your manager / Service Desk.

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== Browser and Network Speed ==

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==Browser and Network Speed ==

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GCSRA is slower than public internet connections. If you’re away from

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GCSRA is slower than public internet connections. If you’re away from

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the office, you’ll need to use GCSRA to access internal Transport

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the office, you’ll need to use GCSRA to access internal Transport

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Canada tools such as RDIMS or internal sites such as myTC or GCpedia.

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Canada tools such as RDIMS or internal sites such as myTC or GCpedia.

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However, if you don’t need access to internal Transport Canada sites or

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However, if you don’t need access to internal Transport Canada sites or

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applications, your browser/internet connection will be much faster if

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applications, your browser/internet connection will be much faster if

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you use standard WiFi instead of GCSRA.

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you use standard WiFi instead of GCSRA.

−

== Screen and Text Size ==

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==Screen and Text Size ==

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Windows 10 has many settings to make it easier to read text and see

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Windows 10 has many settings to make it easier to read text and see

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images on your device. To change these settings:

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images on your device. To change these settings:

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<img

+

<img

−

src="https://www.gcpedia.gc.ca/gcwiki/images/8/80/Windows_key.png"

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src="https://www.gcpedia.gc.ca/gcwiki/images/8/80/Windows_key.png"

−

width="114"

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width="114"

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height="98"

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height="98"

−

/>

+

/>

−

<li>

+

<li>

−

Press your windows key on your keyboard

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Press your windows key on your keyboard

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</li>

+

</li>

−

<li>

+

<li>

−

Type <strong>Display</strong> and hit the <strong>Enter</strong>

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Type <strong>Display</strong> and hit the <strong>Enter</strong>

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key on your keyboard to select the <strong>Display settings </strong>option in Windows 10.

+

key on your keyboard to select the <strong>Display settings </strong>option in Windows 10.

−

</li>

+

</li>

−

<li>

+

<li>

−

This brings you to the Display settings page, which includes:

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This brings you to the Display settings page, which includes:

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</li>

+

</li>

−

+

−

<li>

+

<li>

−

<strong>Brightness and colour</strong>

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<strong>Brightness and colour</strong>

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</li>

+

</li>

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<li>

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<li>

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<strong>Change the size of text, apps, and other items</strong>

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<strong>Change the size of text, apps, and other items</strong>

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, which allows you to make items such as text and images on

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, which allows you to make items such as text and images on

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your screen appear larger or smaller.

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your screen appear larger or smaller.

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</li>

+

</li>

−

<li>

+

<li>

−

<strong>Resolution</strong>

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<strong>Resolution</strong>

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can help if your Windows desktop icons are too small. Using a

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can help if your Windows desktop icons are too small. Using a

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lower number in resolution will make your desktop items appear

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lower number in resolution will make your desktop items appear

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larger on your device.

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larger on your device.

−

</li>

+

</li>

−

</ul>

+

</ul>

−

== Storage Space on your Device ==

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==Storage Space on your Device ==

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Your device needs plenty of storage space in order to function at its

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Your device needs plenty of storage space in order to function at its

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best.

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best.

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== Optimizing your device storage space ==

+

==Optimizing your device storage space ==

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If your device seems slow, or if you think you might be running low on

+

If your device seems slow, or if you think you might be running low on

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storage space, you should contact the Service Desk and have them check

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storage space, you should contact the Service Desk and have them check

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your system to see if they need to optimize your storage space.

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your system to see if they need to optimize your storage space.

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== Causes of low storage space ==

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==Causes of low storage space ==

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Some of the things that can cause you to run low on storage space are:

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Some of the things that can cause you to run low on storage space are:

−

<li>

+

<li>

−

Storing non-essential documents on your device. Most files you need

+

Storing non-essential documents on your device. Most files you need

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to access should be stored in RDIMS or available online. If you

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to access should be stored in RDIMS or available online. If you

−

have other files outside of RDIMS, myTC Oversight, or myTC that you

+

have other files outside of RDIMS, myTC Oversight, or myTC that you

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want to have access to, contact the Service Desk for solutions and

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want to have access to, contact the Service Desk for solutions and

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options.

+

options.

−

</li>

+

</li>

−

<li>

+

<li>

−

Syncing network drives for offline availability. (Most employees

+

Syncing network drives for offline availability. (Most employees

−

should only need to sync the Reference Centre). If you haven’t

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should only need to sync the Reference Centre). If you haven’t

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manually synced drives, this won’t be an issue for you.

+

manually synced drives, this won’t be an issue for you.

−

</li>

+

</li>

−

<li>

+

<li>

−

Large system files, such as windows updates, which automatically

+

Large system files, such as windows updates, which automatically

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download to your device.

+

download to your device.

−

</li>

+

</li>

−

<li>

+

<li>

−

Having multiple user accounts on your device. (For example, if

+

Having multiple user accounts on your device. (For example, if

−

other TC employees have logged on to your device, it will use up

+

other TC employees have logged on to your device, it will use up

−

some device storage).

+

some device storage).

−

</li>

+

</li>

</ul>

−

If you think that any of the above may be causing your device to run

+

If you think that any of the above may be causing your device to run

−

low on storage, please contact the Service Desk for solutions.

+

low on storage, please contact the Service Desk for solutions.

−

== Transferring and Downloading Photos ==

+

==Transferring and Downloading Photos ==

−

Instructions

+

Instructions

−

+

−

to download photos from your TC smartphone

+

to download photos from your TC smartphone

−

</a>

+

</a>

−

are available in RDIMS.

+

are available in RDIMS.

−

== Updates ==

+

==Updates ==

−

If your device doesn’t have the latest updates, there may be

+

If your device doesn’t have the latest updates, there may be

−

performance or speed issues.

+

performance or speed issues.

−

Connect your tablet to a TC-internal network (wired or TC-TC Wi-Fi) as

+

Connect your tablet to a TC-internal network (wired or TC-TC Wi-Fi) as

−

often as you can to make sure that all TC-internal updates and patches

+

often as you can to make sure that all TC-internal updates and patches

−

make it to your tablet.

+

make it to your tablet.

−

== Using RDIMS ==

+

==Using RDIMS ==

−

When disconnecting from GCSRA, make sure your tablet has no opened

+

When disconnecting from GCSRA, make sure your tablet has no opened

−

RDIMS documents or File Explorer windows with RDIMS content listing in

+

RDIMS documents or File Explorer windows with RDIMS content listing in

−

them. Otherwise, your tablet may freeze, requiring you to force-reboot

+

them. Otherwise, your tablet may freeze, requiring you to force-reboot

−

it (by holding down the power switch until it restarts).

+

it (by holding down the power switch until it restarts).

−

If you disconnect from GCSRA while you have an RDIMS document

+

If you disconnect from GCSRA while you have an RDIMS document

−

checked-out (opened for editing), the document will stay checked-out

+

checked-out (opened for editing), the document will stay checked-out

−

and won’t be editable by anyone (including yourself) until you check

+

and won’t be editable by anyone (including yourself) until you check

−

the document back in using RDIMS.

+

the document back in using RDIMS.

</div>

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<div>

−

== First we built something for everyone… ==

+

==First we built something for everyone… ==

−

All TC inspectors in all transport modes can now use the <em>my</em>TC

+

All TC inspectors in all transport modes can now use the <em>my</em>TC

−

Oversight Reference Centre to access the digital reference material

+

Oversight Reference Centre to access the digital reference material

−

necessary to complete their inspections. This replaces the need to

+

necessary to complete their inspections. This replaces the need to

−

carry legacy, paper copies of reference material, with material that is

+

carry legacy, paper copies of reference material, with material that is

−

available all in one place on the platform, even when inspectors are

+

available all in one place on the platform, even when inspectors are

−

disconnected from either the TC network or the internet.

+

disconnected from either the TC network or the internet.

</div>

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<ul>

<li>

−

conduct, complete and review inspections

+

conduct, complete and review inspections

</li>

<li>

−

incorporate electronic signatures where required

+

incorporate electronic signatures where required

</li>

<li>

−

convert inspection data to PDFs and deliver them by email, or by

+

convert inspection data to PDFs and deliver them by email, or by

−

printing if required.

+

printing if required.

</li>

</ul>

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<div>

<img

−

src="https://www.gcpedia.gc.ca/gcwiki/images/thumb/a/ac/Mtco-tablet-in-use-start-screen-landscape-crop.jpg/800px-Mtco-tablet-in-use-start-screen-landscape-crop.jpg"

+

src="https://www.gcpedia.gc.ca/gcwiki/images/thumb/a/ac/Mtco-tablet-in-use-start-screen-landscape-crop.jpg/800px-Mtco-tablet-in-use-start-screen-landscape-crop.jpg"

/>

</div>

<div>

−

Access the oversight reference material that you need for your job on

+

Access the oversight reference material that you need for your job on

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your work tablet. The Reference Center works without a network

+

your work tablet. The Reference Center works without a network

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connection, which means less to carry and less to sort through as you

+

connection, which means less to carry and less to sort through as you

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work.

+

work.

</div>

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<div>

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When you need to find a regulation, you can quickly search and find it

+

When you need to find a regulation, you can quickly search and find it

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in myTC Oversight, making your job easier, and helping you keep your

+

in myTC Oversight, making your job easier, and helping you keep your

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clients informed.

+

clients informed.

</div>

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<div>

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Access your documents and complete reports at any time, even without a

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Access your documents and complete reports at any time, even without a

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network connection.

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network connection.

</div>

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<div>

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myTC Oversight is continually improving, and uses your feedback and

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myTC Oversight is continually improving, and uses your feedback and

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requests to guide what we build. myTC Oversight is for you, the

+

requests to guide what we build. myTC Oversight is for you, the

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inspector. We’re working on creating an online community where you can

+

inspector. We’re working on creating an online community where you can

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share your thoughts, questions and ideas. You can also

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share your thoughts, questions and ideas. You can also

−

+

−

fill out our survey

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fill out our survey

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</a>

+

</a>

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or

+

or

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<a

+

<a

−

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A"

+

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=myTC%20Oversight%20Feedback&body=Ideas%20or%20feedback%20for%20myTC%20Oversight:%0A%0A"

−

>

+

>

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us to share your thoughts and feedback.

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us to share your thoughts and feedback.

−

</a>

+

</a>

</div>

<div>

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If you’re an inspector and would like to provide feedback, you can

+

If you’re an inspector and would like to provide feedback, you can

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<a

+

<a

−

href="https://docs.google.com/forms/d/e/1FAIpQLSdrMe4RB49sckATUMXjjKgZf4z7QrCB-EFMhLEs3pbgSw5FcQ/viewform?usp=sf_link"

+

href="https://docs.google.com/forms/d/e/1FAIpQLSdrMe4RB49sckATUMXjjKgZf4z7QrCB-EFMhLEs3pbgSw5FcQ/viewform?usp=sf_link"

−

>

+

>

−

send us your comments

+

send us your comments

−

</a>

+

</a>

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at any time or fill out our

+

at any time or fill out our

−

+

−

Mobile Technology Survey

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Mobile Technology Survey

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</a>

+

</a>

−

.

+

.

</div>

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The Ambassadors Network is a group of inspectors from across Canada

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The Ambassadors Network is a group of inspectors from across Canada

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that are willing to help you out with any questions, training, or tips

+

that are willing to help you out with any questions, training, or tips

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you need for using myTC Oversight.

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you need for using myTC Oversight.

−

+

−

Reach out to an Ambassador directly

+

Reach out to an Ambassador directly

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</a>

+

</a>

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or contact myTC Oversight at

+

or contact myTC Oversight at

−

<a

+

<a

−

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Help%20Request%20For%20myTC%20Oversight%20"

+

href="mailto:TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca?subject=Help%20Request%20For%20myTC%20Oversight%20"

−

>

+

>

−

TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca

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TC.MyTCoversight-SurveillancemonTC.TC@tc.gc.ca

−

</a>

+

</a>

−

with questions, and we’ll link you up with someone who can help you out

+

with questions, and we’ll link you up with someone who can help you out

−

quickly.

+

quickly.

</div>

==

Rick.massie1

288

edits