Marco.battilana

'''IM/IT Technical Support Analyst (CS-02 Qualified Pool) - [https://www.canada.ca/en/employment-social-development.html Employment and Social Development Canada]'''&nbsp;<small>May 2019 - Present</small>  

'''IM/IT Technical Support Analyst (CS-02 Qualified Pool) - [https://www.canada.ca/en/employment-social-development.html Employment and Social Development Canada]'''&nbsp;<small>May 2019 - Present</small>  

 

* Recent experience providing IM/IT service to internal and/or external clients.  

• Recent experience providing IM/IT service to internal and/or external clients. • Recent experience in researching, evaluating, analyzing and implementing new IM/IT technologies, trends and practices. • Experience creating technical documentation and/or diagrams in an IT environment. • Experience planning work, prioritizing tasks and meeting deadlines in an IT environment. • Recent and significant experience providing technical support, coaching, analyzing client requirements and providing advice to clients on IT services. • Knowledge of Innovation, Information, Technology Branch plans and priorities. • Knowledge of Innovation, Information, Technology Branch current projects. • Knowledge of Innovation, Information, Technology Branch guiding principles and organizational model. • Demonstrating integrity and respect, Thinking things through, Working effectively with others, Showing initiative and being action-oriented • Ability to communicate effectively orally, Ability to communicate effectively in writing, Ability to plan, organize and prioritize work, Ability to analyze problems, identify options and generate practical solutions • Experience with Adaptive Technologies and/or with the Web Content Accessibility Guideline (WCAG2.0 and up)

* Recent experience in researching, evaluating, analyzing and implementing new IM/IT technologies, trends and practices.  

* Experience creating technical documentation and/or diagrams in an IT environment.  

* Experience planning work, prioritizing tasks and meeting deadlines in an IT environment.  

* Recent and significant experience providing technical support, coaching, analyzing client requirements and providing advice to clients on IT services.  

* Knowledge of Innovation, Information, Technology Branch plans and priorities.  

* Knowledge of Innovation, Information, Technology Branch current projects.  

* Knowledge of Innovation, Information, Technology Branch guiding principles and organizational model.  

* Demonstrating integrity and respect, Thinking things through, Working effectively with others, Showing initiative and being action-oriented  

* Ability to communicate effectively orally, Ability to communicate effectively in writing, Ability to plan, organize and prioritize work, Ability to analyze problems, identify options and generate practical solutions  

* Experience with Adaptive Technologies and/or with the Web Content Accessibility Guideline (WCAG2.0 and up)

<br>'''Programmer Analyst (CS-02 Qualified Pool) - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]'''&nbsp;<small>April 2019 - Present</small>  

<br>'''Programmer Analyst (CS-02 Qualified Pool) - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]'''&nbsp;<small>April 2019 - Present</small>  

• Experience in Web Support and Web Development, content management systems. • Experience with collaborating with Vendors / Consultants and supporting production environments. • Experience with HTML5 and Web technologies such as (CSS 3, Javascript, jQuery, bootstrap, etc.), Drupal, Web Experience Toolkit. • Knowledge of Webpage Design, Web Content Accessibility Guidelines, HTML / CSS. • Analytical Thinking, Client Focus, Results, Orientation, Teamwork, Adaptability (Ability to manage change) • Ability to manage multiple conflicting priorities, Ability to communicate effectively in writing, Ability to communicate effectively orally. • Initiative, Dependability, Judgment, Effective Interpersonal Skills.

* Experience in Web Support and Web Development, content management systems.  

* Experience with collaborating with Vendors / Consultants and supporting production environments.  

* Experience with HTML5 and Web technologies such as (CSS 3, Javascript, jQuery, bootstrap, etc.), Drupal, Web Experience Toolkit.  

* Knowledge of Webpage Design, Web Content Accessibility Guidelines, HTML / CSS.  

* Analytical Thinking, Client Focus, Results, Orientation, Teamwork, Adaptability (Ability to manage change)  

* Ability to manage multiple conflicting priorities, Ability to communicate effectively in writing, Ability to communicate effectively orally.  

* Initiative, Dependability, Judgment, Effective Interpersonal Skills.

<br>'''Communications and Technical Coordinator - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]'''&nbsp;<small>October 2017 - December 2018</small>  

<br>'''Communications and Technical Coordinator - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]'''&nbsp;<small>October 2017 - December 2018</small>  

Develop, coordinate and distribute communications products to support the implementation of GCdocs for Fisheries and Oceans Canada. Provide direct client engagement and support for those on-boarding in the Pacific Region. Provide technical expertise and resources to the GCdocs implementation team and stakeholders. Involved with: Communication Policies (Traditional, Digital), Information Management (GCdocs), GCTools (GCpedia, GCconnex).  

* Develop, coordinate & distribute communications products to support Electronic Document Management (GCdocs).

* Provide direct client engagement & support for those onboarding in the Pacific Region.

* Provide technical expertise and resources to the GCdocs implementation team & stakeholders.

* Involved with: Communications (Traditional, Digital), Information Management, GCTools.  

<br>'''Digital Communications Advisor - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]'''&nbsp;<small>November 2015 - September 2017</small>  

<br>'''Digital Communications Advisor - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]'''&nbsp;<small>November 2015 - September 2017</small>  

Oversees all web and social media work undertaken for Fisheries and Oceans in the Pacific Region (British Columbia and Yukon). Supervising / managing the web and social media team, providing guidance to Pacific Region on the Canada.ca web renewal project, developing / implementing conversion plan to Open Government (Open Data, Open Maps), contributing to digital messaging for the Oceans Protection Plan. Involved with: Web / Mobile strategies, Web / Accessibility standards, HTML, CSS, Responsive design, Social Media strategies / implementation, Analytics, Human Resources (Public Service Employees, Priorities and Co-op Students).  

* Oversees all web & social media work undertaken for British Columbia and Yukon.

*Published Open Data example: [http://open.canada.ca/data/en/dataset/0bf04c4e-d2b0-4188-9053-08dc4a7a2b03 Public Reporting on Aquaculture - Incidental Catch]  

* Supervises / manages the Web & Social Media team.

* Provide guidance to Pacific Region on the Canada.ca web renewal project.

* Develop / implemented conversion plan to Open Government.

* Contributing to digital messaging for the Oceans Protection Plan.

* Involved with: Communications, Web / Mobile strategies, Web / Accessibility standards, HTML, CSS, Responsive design, Social Media strategies / implementation, Analytics, Human Resources.

* Published Open Data example: [http://open.canada.ca/data/en/dataset/0bf04c4e-d2b0-4188-9053-08dc4a7a2b03 Public Reporting on Aquaculture - Incidental Catch]  

<br>'''Web Communication Strategist - Government of Canada ([http://bc.rcmp.ca RCMP in B.C.])'''&nbsp;<small>April 2010 – November 2015</small>  

<br>'''Web Communication Strategist - Government of Canada ([http://bc.rcmp.ca RCMP in B.C.])'''&nbsp;<small>April 2010 – November 2015</small>  

Consult on, create and maintain the RCMP in BC’s web presence. Involved with many of the technical and strategic aspects, as well as acting as Web Communication Manager when needed. (CMS implementation, Web / Mobile strategies, Web / Accessibility standards, Internet, Intranet, Information Management, Analytics, UCD, Social Media strategies / implementation, HTML, CSS, Training.) 

* Consult on, create & maintain the RCMP web presence to compliment communication goals.

* Acting as Web Communication Manager, when needed.

* Involved with: Internet, Intranet, Information Architecture, User-Centered Design, Web / Mobile / Application strategies, Social Media strategies / implementation, Analytics, CMS evaluation / implementation, Web / Accessibility standards, Training.  

<br>'''Web Strategist/Co-owner - [http://duran.ca Duran Designs Ltd.] '''<small>January 2010 – Present</small>  

<br>'''Web Strategist/Co-owner - [http://duran.ca Duran Designs Ltd.] '''<small>January 2010 – Present</small>  

Duran Designs Ltd. focuses on Art, Web and Entertainment expertise. Our specialties include: Web, Accessibility, Mobile Strategies, Responsive design, WordPress, Identity, UCD, Logos, Social Media, Art Retreat Planning, Studio Tours, and Artisan Markets.  

* Duran Designs Ltd. focuses on Art, Web & Entertainment expertise.

* Involved with: Web / Accessibility / Mobile Strategies, Responsive design, WordPress / UserCentered design, Logos, Social Media, Art Retreat Planning, Studio Tours, & Artisan Markets.

<br>'''Web Standards Consultant/Owner - [http://crazybat.ca Crazy Bat Designs] '''<small>January 1998 – February 2013</small>  

<br>'''Web Standards Consultant/Owner - [http://crazybat.ca Crazy Bat Designs] '''<small>January 1998 – February 2013</small>  

We are Web Standards Consultants that promote Web and Accessibility standards. Our mission is to consult on and create your web marketing. By following the best standards and practices for building web related content, we are helping you reach the most people possible.  

* Crazy Bat Designs promoted Web & Accessibility standards for all. The mission was to consult on & create web marketing for individuals and businesses based on established guidelines & help to reach the most people possible.

<br>'''Team Access Member -&nbsp;[http://accessites.org Accessites.org]''' <small>January 2006 – February 2011</small>  

<br>'''Team Access Member -&nbsp;[http://accessites.org Accessites.org]''' <small>January 2006 – February 2011</small>  

At Accessites.org we will prove that accessible, usable websites built with universality and standards in mind need not be boring. We will show you stunning works of art crafted by some of today’s most progressive accessible web developers and designers. Join us in honoring them and the sites they meticulously and lovingly build.  

* Working with Team Access as a volunteer, this role consulted on, contributed to & evaluated web-related content in relation to raising awareness of Web Accessibility.

* Involved with: writing articles, grading sites according to W3C's Web Content Accessibility Guidelines, assuring that more users can access the content they need, regardless of ability.

<br>'''Web / Social Media Coordinator - G8 / G20 Integrated Security Unit''' <small>June 2010 – June 2010</small>  

<br>'''Web / Social Media Coordinator - G8 / G20 Integrated Security Unit''' <small>June 2010 – June 2010</small>  

Working with the Public Affairs Communication Team, this role coordinates and utilizes all web and social media communications in relation to the G8 and G20 summits held in Muskoka and Toronto, Ontario. Guiding the social media team to continuously monitor all web and social media traffic during the summits to utilize social media trends in regards to clarifying questions, sending public safety alerts and other summit-related information.  

* Working with the Public Affairs Communication Team, this role coordinates & utilizes all web / social media communications in relation to the G8 & G20 summits in Muskoka & Toronto.

*Related: [http://www.thestar.com/mobile/NEWS/article/828168 Police to Tweet G8/G20 road closures, other news]

* Guiding the social media team to continuously monitor all web & social media traffic during the summits to utilize social media trends in regards to clarifying questions, sending public safety alerts & other summit-related information.

* Related: [http://www.thestar.com/mobile/NEWS/article/828168 Police to Tweet G8/G20 road closures, other news]

<br>'''Web Communication Strategist - Vancouver 2010 Integrated Security Unit''' <small>August 2008 – April 2010</small>  

<br>'''Web Communication Strategist - Vancouver 2010 Integrated Security Unit''' <small>August 2008 – April 2010</small>  

Consult on, create and maintain V2010 ISU’s web presence for the 2010 Olympic and Paralympic Games. Involved with many of the technical and strategic aspects from a leadership perspective. (CMS implementation, Web strategies, Web / Accessibility standards, Internet, Intranet, Information Management, Analytics, UCD, Social Media strategies / implementation, HTML, CSS, Training.)

* Consulted on, created & maintained V2010 ISU’s web presence for the 2010 Olympic & Paralympic Games.

* Involved with many of the technical & strategic aspects from a leadership perspective - CMS implementation, Web strategies, Web / Accessibility standards, Internet, Intranet, Information Management, Analytics, UCD, Social Media strategies / implementation, HTML, CSS, Training.

 

== Projects  ==

== Projects  ==

'''GCbootstrap''' <small>Oct 2017 – Dec 2018</small>

'''[http://www.gcpedia.gc.ca/wiki/GCbootstrap GCbootstrap]''' <small>Oct 2017 – Dec 2018</small>

Give your GCpedia pages the ability to use the latest designs, create quick mock-ups, make your content shine and look great on any type of device.

Give your GCpedia pages the ability to use the latest designs, create quick mock-ups, make your content shine and look great on any type of device.

== Contact Information  ==

== Contact Information  ==

Marco Battilana<br>Communications & Technical Coordinator, GCdocs Implementation

Marco Battilana<br>Programmer Analyst / Tech. Support Analyst (CS-02 - Qualified Pools)<br>

Coordonnatreur technique de communications, mise-en-œuvre de GCdocs<br>

Fisheries and Oceans Canada / Employment and Social Development Canada<br>

Fisheries and Oceans Canada<br>

200 - 401 Burrard Street Vancouver, BC, V6C 3S4 Canada<br>

200 - 401 Burrard Street Vancouver, BC, V6C 3S4 Canada<br>

[mailto:marco.battilana@dfo-mpo.gc.ca marco.battilana@dfo-mpo.gc.ca]  

[mailto:marco@crazybat.ca marco@crazybat.ca]  

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