27
edits
Marco.battilana
Joined 19 November 2018
Updated experience
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I develop, coordinate and distribute communications products that are connected to and compliment the goals of an organization.
I am a specialist in Traditional and Digital Communications, Web and Accessibility standards, Information Management, GCtools, Social Media tools and User-centered design. I am passionate about making communications and technology-based products accessible by diverse groups of people, regardless of ability. My competences include analyzing business needs, performing evaluations and making recommendations for improvement.
I analyze business needs, evaluate what is currently in place, makes suggestions on how to improve, and allow a product and message to be accessed by the most people possible.
I bring over 20 years experience in government, private sector practice and volunteering; developing user-friendly communications and technical products, including coordinating, distributing and supporting various processes to meet strategic organizational needs. I have extensive experience with Web and Applications Design, Web/Mobile strategies, Web/ Accessibility standards and Open Data for the Government of Canada.
Colleagues and clients acknowledge my strong project management skills, collaborative approach and contagious positive energy.
== Experience ==
== Experience ==
'''Communications and Technical Coordinator - [http://http://dfo-mpo.gc.ca Fisheries and Oceans Canada]''' <small>October 2017 - Present</small>
'''IM/IT Technical Support Analyst (CS-02 Qualified Pool) - [https://www.canada.ca/en/employment-social-development.html Employment and Social Development Canada]''' <small>May 2019 - Present</small>
• Recent experience providing IM/IT service to internal and/or external clients. • Recent experience in researching, evaluating, analyzing and implementing new IM/IT technologies, trends and practices. • Experience creating technical documentation and/or diagrams in an IT environment. • Experience planning work, prioritizing tasks and meeting deadlines in an IT environment. • Recent and significant experience providing technical support, coaching, analyzing client requirements and providing advice to clients on IT services. • Knowledge of Innovation, Information, Technology Branch plans and priorities. • Knowledge of Innovation, Information, Technology Branch current projects. • Knowledge of Innovation, Information, Technology Branch guiding principles and organizational model. • Demonstrating integrity and respect, Thinking things through, Working effectively with others, Showing initiative and being action-oriented • Ability to communicate effectively orally, Ability to communicate effectively in writing, Ability to plan, organize and prioritize work, Ability to analyze problems, identify options and generate practical solutions • Experience with Adaptive Technologies and/or with the Web Content Accessibility Guideline (WCAG2.0 and up)
<br>'''Programmer Analyst (CS-02 Qualified Pool) - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]''' <small>April 2019 - Present</small>
• Experience in Web Support and Web Development, content management systems. • Experience with collaborating with Vendors / Consultants and supporting production environments. • Experience with HTML5 and Web technologies such as (CSS 3, Javascript, jQuery, bootstrap, etc.), Drupal, Web Experience Toolkit. • Knowledge of Webpage Design, Web Content Accessibility Guidelines, HTML / CSS. • Analytical Thinking, Client Focus, Results, Orientation, Teamwork, Adaptability (Ability to manage change) • Ability to manage multiple conflicting priorities, Ability to communicate effectively in writing, Ability to communicate effectively orally. • Initiative, Dependability, Judgment, Effective Interpersonal Skills.
<br>'''Communications and Technical Coordinator - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]''' <small>October 2017 - December 2018</small>
Develop, coordinate and distribute communications products to support the implementation of GCdocs for Fisheries and Oceans Canada. Provide direct client engagement and support for those on-boarding in the Pacific Region. Provide technical expertise and resources to the GCdocs implementation team and stakeholders. Involved with: Communication Policies (Traditional, Digital), Information Management (GCdocs), GCTools (GCpedia, GCconnex).
Develop, coordinate and distribute communications products to support the implementation of GCdocs for Fisheries and Oceans Canada. Provide direct client engagement and support for those on-boarding in the Pacific Region. Provide technical expertise and resources to the GCdocs implementation team and stakeholders. Involved with: Communication Policies (Traditional, Digital), Information Management (GCdocs), GCTools (GCpedia, GCconnex).
<br>'''Digital Communications Advisor - [http://http://dfo-mpo.gc.ca Fisheries and Oceans Canada]''' <small>November 2015 - September 2017</small>
<br>'''Digital Communications Advisor - [http://dfo-mpo.gc.ca Fisheries and Oceans Canada]''' <small>November 2015 - September 2017</small>
Oversees all web and social media work undertaken for Fisheries and Oceans in the Pacific Region (British Columbia and Yukon). Supervising / managing the web and social media team, providing guidance to Pacific Region on the Canada.ca web renewal project, developing / implementing conversion plan to Open Government (Open Data, Open Maps), contributing to digital messaging for the Oceans Protection Plan. Involved with: Web / Mobile strategies, Web / Accessibility standards, HTML, CSS, Responsive design, Social Media strategies / implementation, Analytics, Human Resources (Public Service Employees, Priorities and Co-op Students).
Oversees all web and social media work undertaken for Fisheries and Oceans in the Pacific Region (British Columbia and Yukon). Supervising / managing the web and social media team, providing guidance to Pacific Region on the Canada.ca web renewal project, developing / implementing conversion plan to Open Government (Open Data, Open Maps), contributing to digital messaging for the Oceans Protection Plan. Involved with: Web / Mobile strategies, Web / Accessibility standards, HTML, CSS, Responsive design, Social Media strategies / implementation, Analytics, Human Resources (Public Service Employees, Priorities and Co-op Students).
== Projects ==
== Projects ==
'''Intranet Redesign - Human Resources''' <small>January 2013 – September 2013</small>
'''GCbootstrap''' <small>Oct 2017 – Dec 2018</small>
Give your GCpedia pages the ability to use the latest designs, create quick mock-ups, make your content shine and look great on any type of device.
Bootstrap is an open source toolkit for developing with HTML, CSS, and JS since 2011. By utilizing the GCbootstrap templates, you can use the majority of the Bootstrap-based designs today
<br>'''[http://open.canada.ca/data/en/dataset/0bf04c4e-d2b0-4188-9053-08dc4a7a2b03 Public Reporting on Aquaculture - Incidental Catch]''' <small>Jan 2016 – Aug 2016</small>
I guided, created, maintained Fisheries and Oceans Canada - Aquaculture Management Division reports into the Open Government format (Specifically, Open Data). This involved many hours of research around the nature of the reports, technical details needed to implement, identifying stakeholders and determining the amount of work needed to succeed. After many hours of work, this was successfully implemented on not only this report, but many other Aquaculture reports for the public. This format continues to be used today and in the foreseeable future.
<br>'''Intranet Redesign - Human Resources''' <small>January 2013 – September 2013</small>
Working closely with our Human Resources (HR) team, the HR Intranet site was redesigned to best serve the users. This involved significant and ongoing consulting with the clients and users to determine how users would look for jobs internally, completely reorganizing the site's Information Architecture to match the user's mental model, working with the current look and feel and assuring that any feedback was reviewed and acted on, if necessary.
Working closely with our Human Resources (HR) team, the HR Intranet site was redesigned to best serve the users. This involved significant and ongoing consulting with the clients and users to determine how users would look for jobs internally, completely reorganizing the site's Information Architecture to match the user's mental model, working with the current look and feel and assuring that any feedback was reviewed and acted on, if necessary.