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August 14, 2024 - ESDC - Starting/Expanding a Family presentation (view source)
Revision as of 12:28, 5 September 2024
, 5 Septemberno edit summary
=Notes and action item=
=Notes and action item=
===Updates===
===Updates===
'''DTO'''
'''PCO'''
* Let us know if you have any campaigns you want to promote
*117,646 visitors completed the survey.
*69.6% of respondents said that they were able to complete the reason for their visit.
'''ESDC- Starting/Expanding a Family - Sara Kim'''
*We received a total of 89,066 comments from survey respondents.
* We want to discuss how to best engage with departments such as HC, CRA and IRCC to identity most relevant links
* Looking for program experts
* Context:
*In support of the GC response to wildfire event across Canada and especially in Jasper, PP created a newsroom subject tag Forest fires/ Incendie de forêt for wildfire event news products. These will automatically be linked to the Wildfires Emergency event page:
** Focusing on expecting parents and parents, what information they need:
**https://www.canada.ca/en/public-safety-canada/campaigns/wildfires.html
*** Benefit programs
**https://www.canada.ca/en/public-safety-canada/campaigns/wildfires.html
*** Leave
'''ISED (Business and science themes)'''
*** Register child for SIN card
*** Access health benefits etc…
* We’ve connected with several directorates in ESDC so far
* Key pain points:
** Siloed programs and benefits
** Information overload
** Admin burden
** No news is bad news - clients become anxious with no updates
** No coordination of leave and benefits
* How we’re addressing pain points:
** Situation simulator
** Visual timeline board
** Customized checklist
*** This is especially where we need help from other GC departments
** Client stories
** Promotional materials
** Feedback options
* Verifying content with other government departments/SMEs - we need your validation
** Health Canada
** CRA
** IRCC
'''Question and Answers'''
Q: What are the timelines for content inventory/links.
A: We launch in the fall so ASAP
To add: We will be holding workshops to go over and verify the content/links. We anticipate it would be a 2-3 hour process for the workshops.