869
edits
Changes
March 27, 2024 - Updates, priorities of the week (view source)
Revision as of 10:47, 23 April 2024
, 23 Aprilno edit summary
2. Roundtable
2. Roundtable
=Notes and action items=
=Notes and action items=
===DTO Update===
===Updates===
'''PCO'''
* Questions about the budget, but we don’t have any information we can share at the moment
* For web, the budget will mean a publishing break when it comes out
'''DTO'''
* Publishing research summaries on [[/design.canada.ca/research-summaries/travel-restrictions-study.html|Using a Wizard to help people get answers during Covid-19]]
* More publications are coming soon
* Revamping the Slack channel to make it more user friendly
* If your email address changes, you can still use the same Slack account, here are instructions: [[/slack.com/help/articles/207262907-Change-your-email-address|https://slack.com/help/articles/207262907-Change-your-email-address]]
'''Institutional landing page template'''
'''FCAC'''
* We anticipate launching the new ILP in April
*"Housing costs on your mind?" SEM campaign was launched on Monday
* No hard deadline for departments to update their content
* We’ve included guidance for all of the components
*We’ve asked AEM reps if they have any major upcoming updates because we’ll need some downtime over the next couple weekends to make some upgrades. If you know of any major upcoming updates let Principal Publisher know.
* This version is based on the Beta version operating since 2021
* We will send out more information when it’s ready to launch
*Next week is a meeting of the housing working group, we look at data and collaborate on updates, homelessness etc.
*Housekeeping note, for password, usernames etc. if you have staff that left your team, make sure that you clean up old passwords and access
Question: Are there rules around when to use the Supertask button
A: Yes, we have included guidance for that
'''CDS-GCNotify Presentation'''
* Platform tool run by CDS
* Operating since 2019
* Uses Amazon web cloud services
* To help users through government processes
* Benefits
** Reduces time effort and cost
** Provides clarity for end-users
** Increase trust and satisfaction
** Doesn’t BCC users like email does
** GC Notify doesn’t store personal data for more than 7 days by default, can be shorter
** Support team provides 24 hour support
** 422 federal services
Demo
* GCNotify is public facing, but only public servants can create an account
* Three steps to create a service
* You create a service name and email address
* @notification.canada.ca has high confidence from users
* You can customize domain if needed
* Quick and easy to set up a service
* Can contact users by email or text
* Includes reporting if your users received the message
* You can format text messages with markup language
* You can use API integration
* You can manage different types of access to team members
* We had to find a way to manage bounce rate, so we made a guide to help keep accurate contact information
* If too many emails don’t work, Amazon could suspend the service, as they would assume we are spamming
'''Questions'''
'''Questions'''
Q: Have you thought about including “no reply” so users can opt out.
A: You can include a reply to the message. We’re looking to improve on that. We are looking at that and other ways to improve end-user experience. So far we’ve left that to departments, how they configure the opt in/opt out aspect.
Q: What else is on your roadmap this year?
A: We just released self-serve logos, which will ease our workflow. We’ve also done some other self-serve features. Additionally, we created an Incidents and Service Interruptions, which is public facing.
Q: Any plans for a subscription feature so users can add themselves?
A: Yes, we are looking into that.
Q: Are the custom logos vetted by TBS?
A: We don’t vet the logos ourselves, it’s the responsibility of the department to do that.
=== ROUNDTABLE ===
'''ECCC'''
* The Federal Sustainability Development Strategy website has been moved over to [[/canada.ca|Canada.ca]] from a dedicated domain, if you have links to the FSDS content on [[/www.fsds-sfdd.ca/|https://www.fsds-sfdd.ca/]] you will want to update them and point to the [[/canada.ca|Canada.ca]] page instead [[/www.canada.ca/en/environment-climate-change/services/climate-change/federal-sustainable-development-strategy.htm|https://www.canada.ca/en/environment-climate-change/services/climate-change/federal-sustainable-development-strategy.htm]]