Changes

Presentation: [[:en:images/5/5c/GC_TSS_2022-23_results_updates.pptx|"GC Task Success Survey Update"]]

Presentation: [[:en:images/5/5c/GC_TSS_2022-23_results_updates.pptx|"GC Task Success Survey Update"]]

* Questionnaire runs off main sites as an exit survey

* Continuously running exit survey running across AEM and most other sites across the GC web presence

* Over 40K participants every month / 600K over the fiscal year 2022-23

* Over 40K participants every month / 600K over the fiscal year 2022-23

* At the individual task level, we are seeing tasks move in a positive direction

* Overall results from 2022-2023 leave room for improvement, at the individual task level, we are seeing tasks move in a positive direction

* You can use basic UX design strategies to make signficant gains in task success for low performing tasks

* You can use basic UX design strategies to make significant gains in task success for low performing tasks

* TBS is considering an official tasking to institutions on top task improvement (Fall 2023)

* TBS is considering an official tasking to institutions on top task improvement (Fall 2023)

* DTO and PP would be there to support departments to make improvements - help improve TSS data, identifying what to improve, analyzing data for insights, measuring and reporting results, additional research and design

* DTO and PP would be there to support departments to make improvements - help improve TSS data, identifying what to improve, analyzing data for insights, measuring and reporting results, additional research and design