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Digital Talent/M365 LP

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Microsoft 365 Platform Administration Learning Path

Help grow digital talent and skills in the government of Canada


We’re excited to provide you with this self-led learning path! This learning path outlines all the recommended courses to develop your skills in M365 Platform Administration, a highly sought after IT specialization in the Government of Canada. It includes technical learning resources that will help you to write the Microsoft 365 Administrator Exam  and receive a Microsoft 365 Administrator Expert certification.

Please note that the costs associated with taking the exams will be at your personal or departmental expense.

Optional: Microsoft 365 Fundamentals (self-paced learning path)

Explore the optional learning resources below if you have limited knowledge of the M365 suite and take the practice exam at your convenience before diving into the primary curriculum.

Microsoft 365 Fundamentals – MS 900

Step 1: Microsoft 365 Prerequisite (self-paced learning path)

Before you start the main Microsoft 365 Administrator courses you will need to complete one of the following prerequisites.

Feel free to choose whichever option interests you the most or seems most relevant to your career journey. You can find more info on each option by navigating to the linked Microsoft page.

Option 1 – Microsoft 365 Certified: Endpoint Administrator Associate

Option 2 – Microsoft 365 Certified: Teams Administrator Associate | Microsoft Learn

Option 3 – Microsoft Certified: Identity and Access Administrator Associate| Microsoft Learn

Option 4 – Microsoft Certified: Information Protection and Compliance Administrator Associate| Microsoft Learn

Step 2: Microsoft 365 Administrator Expert (self-paced learning path)

We suggest you complete the associated Microsoft 365 Administrator learning path before attempting the official Microsoft 365 Administrator Exam.

MS – 102 Microsoft 365 Administrator: Learning Path

Step 3: Additional learning (self-paced learning path)

The following additional learning will assist you in meeting the required behavioral competencies for an IT-02 level. This also includes courses on cybersecurity which are essential technical skills for all IT practitioners.

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Total estimated time investment: 9 hours, 30 minutes

Course list

  1. Using Strategic Thinking to Consider the Big Picture (csps-efpc.gc.ca)
  2. Defining Alternative Solutions to a Problem (csps-efpc.gc.ca)
  3. Rapport Building in Customer Service (csps-efpc.gc.ca)
  4. Delivering Inclusive Client Service (csps-efpc.gc.ca)
  5. Information Management in the Government of Canada (csps-efpc.gc.ca)
  6. IT Security Fundamentals for IT Practitioners
  7. Introduction to IT Security Management

Exams

Booking your exam

You can schedule an exam on the Microsoft Learn platform up to 90 days before your exam date. Review the Register and schedule an exam page on Microsoft learn for details on scheduling your exam.

Exam details

Review Microsoft’s Certification process overview for information on booking your exams.

Exam accommodations

If you require accommodations for your exam, review Microsoft’s request exam accommodations page for instructions.  

If you're looking for additional information about this learning path, please feel free to contact us at icommunity-icollectivite@tbs-sct.gc.ca.

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