CSPS Digital Academy/Premium/Design
For Discussion
Digital Academy Premium Pilot: Design Curriculum
Week 1: Inclusive Design & Accessibility
Learning Objective
Learn how to design for everyone, understand user diversity and learn to recognize how experiences might unintentionally exclude people.
Overview
- How inclusive design benefits everyone
- Understanding user diversity - there is no “average user”
- Recognizing how experiences unintentionally exclude people
- A framework that will give you concrete ways to include create more inclusive services utilizing design research, inclusive principles and accessibility
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Article | Inclusive Design: 12 Ways to Design for Everyone | Shopify | https://hyp.is/J3vvGD9iEem6EsfK5lwOxQ/www.shopify.com/partners/blog/inclusive-design | |
| Guide | W3C - Web Accessibility Initiative, Resources for Designers | World Wide Web Consortium (W3C) | https://via.hypothes.is/https://www.w3.org/WAI/roles/designers/#annotations:S9191j9iEemH3j8PuoxzOg | |
| Video | Why design should include everyone | TED | https://www.youtube.com/watch?v=RD_SLJG7oi8 | |
| Video | When we design for disability, we all benefit | TED | https://www.youtube.com/watch?v=g2m97gPI70I | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and write comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and write comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and write comments & feedback here. |
Week 2: Agile for Design
Learning Objective
Learn Agile project methodologies, how to manage design workflows and what roles/expertise are needed to perform design work.
Overview
Instruction and hands-on exercises to help those who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities. Learn how-to create the conditions for a successful agile transformation.
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 3: Introduction to Service Design
Learning Objective
Understand guiding mindsets and methods of service design thinking.
Overview
- History of design thinking
- Unique design thinking processes
- Design thinking mindsets and contexts
- Service design perspectives
- Case studies
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Coming soon | ||||
| Coming soon | ||||
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 4: Design Research
Learning Objective
Learn about breadth of design research approaches and methods and put them to practice.
Overview
- Design research principles
- Inclusive design research
- Evolution of design research
- How-to prepare and plan your research
- Visual thinking
- Empathy in design research
- User interview discussion guides
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 5: Information Architecture
Learning Objective
Understand how information architecture impacts usability of web content and learn to apply information architecture principles on both macro and micro scales as well as identify information architecture problems.
Overview
- What is information architecture (IA)?
- What you need to know before doing IA?
- Elements of IA
- Principles of IA
- Disciplines that inform IA
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Guide | What is Information Architecture? | Optimal Workshop | https://www.optimalworkshop.com/guides/what-is-information-architecture#annotations:query: | |
| E-book | How to make sense of any mess | Written by Abby Covert | http://www.howtomakesenseofanymess.com/#annotations:query: | |
| Article | Frequently asked IA questions | Abby the IA | http://abbytheia.com/2014/04/22/faq/#annotations:query: | |
| Article | IA Heuristics: A Journey | Abby the IA | http://abbytheia.com/2012/04/12/ia-heuristics-journey/#annotations:query: | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 6: Content Design
Learning Objective
Understand the importance of having a content strategy, learn elements of good content design, identify content problems, explore how to approach them and how to test content for effectiveness.
Overview
- What is a content strategy?
- Why you need a content strategy?
- Elements of a content strategy
- Principles of good content design
- How do you create good content?
- How do you test content?
- Using web analytics
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Guide | Content creation principles | Web Experience Toolkit | https://wet-boew.github.io/wet-boew-styleguide/writing/prncpls-en.html | |
| Article | How agile and lean principles can improve content strategy and governance | Written by Josh Tong | https://www.joshtong.io/blog/2015/6/7/how-agile-and-lean-principles-can-improve-content-strategy-and-governance | |
| Guide | Canada.ca Content Style Guide | Government of Canada | https://www.canada.ca/en/treasury-board-secretariat/services/government-communications/canada-content-style-guide.html#toc6 | |
| Article | Aligning Content Work with Agile Processes | Written by Brendan Murray | https://alistapart.com/article/aligning-content-work-with-agile-processes/#annotations:query: | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 7: Prototyping
Learning Objective
Understand different types of prototypes and learn how-to prototype.
Overview
Understand different types of prototyping methods to communicate your vision and learn to craft compelling stories with data.
- What, why, and how of prototyping
- 2D, 3D, and 4D prototyping
- Example prototypes: experience, user action, service, etc.
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Article | Chatbots: Your Ultimate Prototyping Tool | Medium (IDEO) | https://medium.com/ideo-stories/chatbots-ultimate-prototyping-tool-e4e2831967f3 | |
| Guide | A Beginner's Guide to Rapid Prototyping | FreeCodeCamp | https://medium.freecodecamp.org/a-beginners-guide-to-rapid-prototyping-71e8722c17df | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 8: Data Visualization
Learning Objective
Understand how-to tell stories when designing for data visualizations, learn when to use certain chart types, and apply design best practices when creating visualizations.
Overview
- Crafting compelling stories with data
- Data visualization 101
- An intro to data types
- Chart type and design best practice
- Finding the story in your data
- The difference between infographics and data visualization
- Open source tools to create your own
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Tool | Rawgraphs | Open source tool for designing data visualization | https://rawgraphs.io/ | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 9: Usability Testing & Agile
Learning Objective
Learn when you should do usability testing, what methods are available and how to use them, including audience definition, participant recruitment, testing strategy and logistics.
Overview
- A typical process for usability testing
- Problem definition
- Audience definition and analysis
- Testing strategy and logistics
- Audience engagement
- Types of usability testing intro
- UX and agile
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Article | 5 Steps to Successful Enterprise UX Research | UX Magazine | https://uxmag.com/articles/5-steps-to-successful-enterprise-ux-research#annotations:HlnN4mXcEemZiu-Z8ku7oQ | |
| Article | Key Experience Indicators: How to decide what to measure? | Article (Tomer Sharon) | https://medium.com/@tsharon/key-experience-indicators-how-to-decide-what-to-measure-8b948a6a86b9#annotations:SlkFmGXcEemdYuOkXkt-zA | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
Week 10: Ethics & Government Standards
Learning Objective
Learn about the Government of Canada Digital Standards and how to apply them, understand ethical implications of design and learn how to ask the right questions to support ethical decision-making.
Overview
- Digital standards overview
- What does it mean to you
- Deep dive into ethics
- Ethical questions
- Analyzing project proposals through the lens of Digital Standards
| Type of Resource | Title of Resource | Organization | Link | Notes |
|---|---|---|---|---|
| Article | Responsible AI in the Government of Canada: A Sneak Peek | Medium (Michael Karlin) | https://medium.com/code-for-canada/responsible-ai-in-the-government-of-canada-a-sneak-peek-973727477bdf | |
| Article | The code I'm still ashamed of | Medium (Bill Sourour) | https://medium.freecodecamp.org/the-code-im-still-ashamed-of-e4c021dff55e | |
| Article | A child abuse prediction model fails poor families | Wired | https://www.wired.com/story/excerpt-from-automating-inequality/#annotations:query: | |
| Article | Nudge vs. sludge – the ethics of behavioral interventions | Impactually | https://impactually.se/nudge-vs-sludge-the-ethics-of-behavioral-interventions/#annotations:query: | |
| (Optional) Name & Contact | Feedback |
|---|---|
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |
| Name & Contact | Login to GCcollab, hit the "edit" button in the top-right corner of this page, and add comments & feedback here. |