The Surge Team
The Surge Team provides support on projects across government where quick action or breakthroughs are needed. We are housed at the Canada School of Public Service.
We are a multi-disciplinary team of policy professionals with diverse skills, perspectives, and toolsets that help us support a variety of projects such as policy briefs, presentations, facilitated sessions, and even SaaS solutions.
To learn more about us and our work reach out at surgesolutionsunit@csps-efpc.gc.ca or visit our GC Exchange Site for more details. Our GC Exchange site also contains a series of Learning Materials and Guiding Resources, which offer tips and lessons learned on core aspects of policy work.
How We Can Help
We meet our partners where they're at - whether it's collaborating on a project from day one or jumping in to push a file over the finish line.
We offer a range of policy services, from problem diagnosis and environmental scans through to briefings for decision-makers and decision documents.
How We Work
The Surge Team works in a series of short sprints and deep dives to improve the quality of products. Our work is iterative and collaborative, learning equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. Our projects are often non-linear, redefining problem statements and generating more research as we move forward and change course as needed.
Our approach is most effective with engaged and collaborative partners as we use these regular touchpoints throughout the project to build off your expertise and respond to your needs.
Who We've Helped
Since December 2018, we have worked with several organizations to deliver over 50 projects with more than 150 individual deliverables. You can find details on these projects on our GCXchange site.
These projects have contributed to learning, innovation and policy priorities across the Government of Canada. Our projects touch on varying aspects of government, including public administration and machinery of government, Indigenous relations, national security, social policy, and innovation, among others. Our deliverables each require a variety of skills to complete including research, deck building, facilitation, storytelling, and many more. As part of the CSPS mandate as a learning provider, we have compiled a series of tips and tricks from our lessons learned on projects, available on our GCXchange site, in order to help others with these skills.
Examples of Projects:
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Online Transition Planner and Checklist: A tool to support Government transition
Partnership with the Privy Council Office
Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices
Deployed a Software-as-a-Service (SaaS) tool across the GC
Provided an enterprise-wide view of transition activities for the Privy Council Office
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Behavioural Insights Blended Services Pilot: Facilitated Workshop Learning
Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioural Insights Team
Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems
Combined expert-led training and one-on-one support to develop BI-based interventions for real world challenges
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Reconciliation Primer: Policy Brief and Learning Tool
Partnership with Health Canada
Primer for public servants on the need for reconciliation and the role they can play
Developed in consultation with Indigenous public servants and policy experts
Content contributed to the app Reconciliation: A Starting Point
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Modern Public Engagement: Facilitated Discussions and Engagement Framework Development
Partnership with Transport Canada
Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan
Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices
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Contact Us
If you are interested in learning more, reach out to us at surgesolutionsunit@csps-efpc.gc.cae or visit our GC Exchange site.
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