Federal Public Service Organizational Ombuds Community
| About us | Our guiding principles | Our Activities | Contact Us |
Ombuds: Who are we?
The Ombuds provides a safe, confidential, and informal place where you can raise and discuss your work-related concerns, clarify issues, and explore ways to address them.
What does an Ombuds office look like?
- Ombuds and/or ICMS and/or V&E and/or MH
Ombuds contribution and impact?
Informs
We listen to your concerns to understand what you are experiencing. Based on your needs, we help you identify and evaluate your options, available resources and provide referrals as needed.
Supports
Ombuds help you prevent, manage or resolve issues through consultation, coaching, facilitated discussion or workplace dialogue, training, exit interviews. We work with you to find the approach that best fits your objectives.
Influences
Ombuds monitor trends and the nature of issues brought to our attention. We provide upward feedback to decision makers, share observations, and make recommendations to influence and help ECCC shape initiatives, approaches, and policies.