Ankita

Meet Surge	How We Can Help	How We Work	Who We've Helped	Contact Us

The Surge Team Established in late 2018 at the Canada School of Public Service, the Surge Team supports policy projects across government where quick action or breakthroughs are needed. We do not have ongoing files. Instead, the team collaborates on projects within the School and with partners across the federal government on a time-limited basis. In all of our work we emphasize clear problem definition, analysis, and our role as a challenge function or neutral third party to help our partners identify desired outcomes and outputs. Our team of policy professionals has a range of experiences, perspectives, skills, and toolsets that help us deliver on partners' needs, including deliverables such as policy briefs, decision documents, presentations, and facilitated sessions. To learn more about us and our work reach out at surgesolutionsunit@csps-efpc.gc.ca or visit our GC Exchange Site for more details. Our GC Exchange site also contains a series of Learning Materials and Guiding Resources, which offer tips and lessons learned on core aspects of policy work. How We Can Help We meet our partners where they're at - whether it's collaborating on a project from day one or jumping in to help push a file over the finish line. We offer a range of policy services, from problem diagnosis and environmental scans through to briefings for decision-makers and decision documents. How We Work Our approach is most effective with engaged and collaborative partners: we use regular touchpoints throughout the project to build off your expertise and respond to your needs. As a team, we work in a series of short sprints and deep dives to improve the quality of products. Our work is iterative and collaborative, learning equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. Our projects are often non-linear, redefining problem statements and generating more research as we move forward and change course as needed. Who We've Helped Since December 2018, we have worked with several organizations to deliver over 50 projects with more than 150 individual deliverables. You can find details on these projects, as well as lessons we've learned from them, on our GCXchange site. Our projects touch on many policy areas, including public administration and machinery of government, Indigenous relations, national security, social policy, and innovation, among others. The Surge Team contributes to learning, innovation and policy priorities across the Government of Canada. Our partners' desired outcome dictates the deliverable(s) we work towards. Examples of Projects: Online Transition Planner and Checklist: A tool to support Government transition Partnership with the Privy Council Office Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices Deployed a Software-as-a-Service (SaaS) tool across the GC Provided an enterprise-wide view of transition activities for the Privy Council Office Behavioural Insights Blended Services Pilot: Facilitated Workshop Learning Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioural Insights Team Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems Combined expert-led training and one-on-one support to develop BI-based interventions for real world challenges Reconciliation Primer: Policy Brief and Learning Tool Partnership with Health Canada Primer for public servants on the need for reconciliation and the role they can play Developed in consultation with Indigenous public servants and policy experts Content contributed to the app Reconciliation: A Starting Point Modern Public Engagement: Facilitated Discussions and Engagement Framework Development Partnership with Transport Canada Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices Testimonials: Contact Us If you are interested in working with us, or in learning more about what we do, reach out to us at surgesolutionsunit@csps-efpc.gc.ca or visit our GC Exchange site.