CSPS Digital Academy/Self-Assessment Learning



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Gear up for the CSPS Digital Accelerator with Self-Directed Learning

We want you and your team to get the most out of the CSPS Digital Accelerator!

Before you begin the Discovery phase, it is important to address any of the gaps identified through your Digital Readiness Self-Assessment. Select from the curated self-directed learning resources based on your overall and Digital Standard-specific scores.


Note: The self-assessment and this resource are both minimum viable products (MVP). They focus on nurturing a digital and growth mindset and five of the ten Digital Standards most closely aligned with the objectives of the CSPS Digital Accelerator. Future iterations will expand to include the remaining five Digital Standards and will incorporate changes based on user (your!) input.
Send us your suggestions at: csps.digitalacademy-academiedunumerique.efpc@canada.ca.



What do you want to learn?


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Nurture a digital and growth mindset

Nurture a digital and growth mindset

Intelligence and learning ability can be developed and improved. Be prepared to unlearn the old and learn the new.

Title Format Description Time
#GCDigital
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For those of you who have been knee deep in digital for a number of years, the hashtag #GCDigital makes sense. But beyond the hashtag, what does the expression “GCDigital” mean to you? 2 minutes
How to be Digital in the Canadian Public Service
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Learn how to apply a digital mindset to your work as a public servant. 2.0 hours
Achieving Digital Dexterity
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This course covers the techniques for achieving digital dexterity in your organization, along with the resulting benefits. You'll explore how to establish a tech-centric mindset and how to digitize practices that support digital dexterity. You'll also learn how to gauge organizational progress toward digital dexterity and what the strategies are for supporting it. *login to GCcampus required 19 minutes
Let’s Get Digital
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In this episode, we explore how you can take steps to increase your digital literacy—in other words, how you can use digital technology and communication tools as part of your day-to-day work. This could include accessing and managing information and communicating with others. 2 minutes
The GC Digital Standards
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Learning to Walk the Digital Talk: The Digital Standards 3 minutes
Playbook for Gender Equality in the Digital Age
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Developed by the Digital Inclusion Lab at Global Affairs Canada, the purpose of the Playbook for Gender Equality in the Digital Age is to put forward a set of best practices to support gender equality in digital contexts. 10 minutes
Developing a Growth Mind-set
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In this course, you'll learn about the characteristics of a growth mindset, such as perseverance, and how to distinguish it from a fixed mindset. You’ll also explore methods of developing mindsets for success, and how professional growth can benefit you and your organization. *login to GCcampus required 20 minutes
The digital government atlas 2.0: the world's best tools and resources
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Welcome to Apolitical’s digital government resource atlas 2.0 — a collection of some of the best publicly available tools, guidebooks and datasets from around the world. unlimited - portal of resources
Best practices for Digital Transformation
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This course presents best practices for managing change in your organization. It shows you how to adapt business operations, and make them more resilient and flexible in the face of change. You’ll also learn about the role of leaders in digital transformation and the best ways to avoid common mistakes. *login to GCcampus required 27 minutes


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Design with users

Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.

Title Format Description Time
Exploring customer journey mapping
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In this course, you'll learn how to create a customer journey map. This problem-solving tool can help you brainstorm effective solutions for key customer pain points. You'll also explore how to recognize and prioritize actions that improve your customer focus, and how to avoid common mapping mistakes. *login to GCcampus required 23 minutes
Listening can be just the opposite of what we might think
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4 techniques to become a better listener to create a better world 8 minutes
Let’s talk about accessibility
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Digital technologies are an increasingly important resource in many aspects of life: education, employment, government, commerce, health care, recreation, and more. It is essential that these be accessible in order to provide equal access and equal opportunity to people with diverse abilities. 7 minutes
Design with users #designwin
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In this episode, we’ve selected 3 great videos dealing with the basic principles of user-centred design for you to watch. 4 minutes
Gender-based Analysis Plus (GBA+) Step-by-step
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Learn the key concepts of GBA+ and recognize how various identity factors can influence the experience of federal government initiatives. Access a job aid to help you demystify and apply GBA+ to your work. 7 minutes
GBA+ Intersectionality job aid
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This tool can help you reflect on peoples’ multiple identity factors, and how that may impact their experiences with government initiatives. Given that our work may differ as public servants, this job aid may be adapted and changed to meet your organizational and contextual needs. 10 minutes
Overcoming Unconscious Bias in the Workplace
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Ensuring a diverse workplace requires seeing past not just individual biases, but also institutional biases that can become ingrained in teams and organizations. In this course, you'll learn about the process of overcoming organizational biases and how to function as an inclusive leader. You'll also learn specific tactics for combating unconscious biases in the workplace. *login to GCcampus required 30 minutes


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Iterate and improve frequently

Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.

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Example Example "Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Example
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Empower staff to deliver better services

Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.

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Example Example "Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Example
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Be good data stewards

Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.

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Example Example "Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Example
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Collaborate widely

Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development.

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Example Example "Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Example
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