Ankita

Meet Surge	How We Work	Who We've Helped	Contact Us

The Surge Team The Surge Team, housed in the Canada School of Public Service, provides support on projects across government where quick action or breakthroughs are needed. We are a multi-disciplinary team of policy professionals that bring diverse skills, perspectives, and tools allowing us to support a variety of projects across government such as policy briefs, presentations, facilitated sessions, and even SaaS solutions. To learn more about us and our work reach out at surgesolutionsunit@csps-efpc.gc.ca or visit our GC Exchange Site for more details. Our GC Exchange site also contains a series of Learning Materials and Guiding Resources, which offer tips and lessons learned on core aspects of policy work. What We Do How We Work The Surge Team works in a series of short sprints and deep dives to improve the quality of products. Our work is iterative and collaborative, learning equally from failures and successes. Consulting with stakeholders is a critical part of how we do our work. Our projects are often non-linear, redefining problem statements and generating more research as we move forward and change course as needed. Our approach is most effective with engaged and collaborative partners as we use these regular touchpoints throughout the project to build off your expertise and respond to your needs. How We Can Help Who We've Helped Since December 2018, we have worked with several organizations to deliver over 50 projects with more than 150 individual deliverables. You can find details on these projects on our GCXchange site. These projects have contributed to learning, innovation and policy priorities across the Government of Canada. Our projects touch on varying aspects of government, including public administration, innovation, Indigenous relations and national security. Our deliverables each require a variety of skills to complete including research, deck building, facilitation, storytelling, and many more. As part of the CSPS mandate as a learning provider, we have compiled a series of tips and tricks from our lessons learned on projects, available on our GCXchange site, in order to help others with these skills. Examples of Projects: Online Transition Planner and Checklist: A tool to support Government transition Partnership with the Privy Council Office Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices Deployed a Software-as-a-Service (SaaS) tool across the GC Provided an enterprise-wide view of transition activities for the Privy Council Office Behavioural Insights Blended Services Pilot: Facilitated Workshop Learning Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioural Insights Team Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems Combined expert-led training and one-on-one support to develop BI-based interventions for real world challenges Reconciliation Primer: Policy Brief and Learning Tool Partnership with Health Canada Primer for public servants on the need for reconciliation and the role they can play Developed in consultation with Indigenous public servants and policy experts Content contributed to the app Reconciliation: A Starting Point Modern Public Engagement: Facilitated Discussions and Engagement Framework Development Partnership with Transport Canada Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices Testimonials: Contact Us If you are interested in learning more, reach out to us at surgesolutionsunit@csps-efpc.gc.cae or visit our GC Exchange site.