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Meet Surge	How We Work	Past Projects	Partner Testimonials	Contact Us

The Surge Team The Surge Team, housed in the Canada School of Public Service, provides support on projects across government where quick action or breakthroughs are needed. We are a multi-disciplinary team of policy professionals that bring diverse skills, perspectives, and tools allowing us to support a variety of projects across government such as policy briefs, presentations, facilitated sessions, and even SaaS solutions. Team Traits and Skills Collaborative We work in close collaboration with our partners, meeting regularly to ensure proper direction on our project and adjusting course as needed. Problem Solving Using our diverse backgrounds and skills we approach problems from many perspectives to find unique solutions to complex issues. Rigorous We think things through carefully, testing ideas and solutions thoroughly. Briefing We excel at simplifying large and complex amounts of information, providing knowledge to others by making ideas and fact accessible. Adaptable We are able to work on a variety of projects and can pivot quickly to meet our client's needs. Strategic Analysis Ability to present complex information How We Work The Surge Team works in short sprints and deep dives to improve the quality of products. Our work is iterative and collaborative, learning from failures and successes. We think carefully, quickly, and constantly. We ask questions all the way through a project, analysing thoroughly, consulting, collaborating, refining, and iterating. Our projects are often non-linear, redefining problem statements and generating more research as we go, but we work quickly and iteratively changing course as needed. We can apply different approaches depending on where your project is in the policy cycle. Since December 2018, we have worked with a broad spectrum of GC organizations to deliver more than 50 projects. These projects have contributed to learning, innovation, and policy priorities across the GC. Past Projects Our approach is most effective with engaged and collaborative partners, and we use regular touchpoints to build off your expertise and respond to your needs. The following Graphic displays the breath of policy areas and projects the team has worked on. To view Surge's Project Portfolio, please visit our Kumo Space here [Insert Hyperlink]. The following projects are just some examples of what the team can do: Online Transition Planner and Checklist: A tool to support Government transition Partnership with the Privy Council Office Centralized a checklist of tasks to be completed for all incoming and outgoing Ministers, staff, and offices Deployed a Software-as-a-Service (SaaS) tool across the GC Provided an enterprise-wide view of transition activities for the Privy Council Office Behavioral Insights Blended Services Pilot: Facilitated Workshop Learning Partnership with the Policy Community Partnerships Office, Privy Council Office, and Behavioral Insights Team Applied a team-based learning-by-doing approach to teach public servants about Behavioral Insights and make concrete progress on real problems Combined expert-led training and one-on-one support to develop BI-based interventions for real world challenges Reconciliation Primer: Policy Brief and Learning Tool Partnership with Health Canada Primer for public servants on the need for reconciliation and the role they can play Developed in consultation with Indigenous public servants and policy experts Content contributed to the app Reconciliation: A Starting Point Modern Public Engagement: Facilitated Discussions and Engagement Framework Development Partnership with Transport Canada Curation of tools and resources relevant to public engagement that will support TC's Transformation Plan Provides a public engagement framework in prototype format that articulates 5 broad phases of engagement and explores best practices