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{| style="background-color:#3f2a56; width:91%; color:white; float:left;"
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!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
 
!<big>[[#Overview|<span style="color:#ffffff">Overview</span>]]</big>
 
!<big>[[#Team|<span style="color:#ffffff">Meet Surge</span>]]</big>
 
!<big>[[#Team|<span style="color:#ffffff">Meet Surge</span>]]</big>
 
!<big>[[#Right Problems|<span style="color:#ffffff">How We Work</span>]]</big>
 
!<big>[[#Right Problems|<span style="color:#ffffff">How We Work</span>]]</big>
 
!<big>[[#Intake|<span style="color:#ffffff">Past Projects and Partners</span>]]</big>
 
!<big>[[#Intake|<span style="color:#ffffff">Past Projects and Partners</span>]]</big>
!<big>[[#Cohort 1|<span style="color:#ffffff">Partner Experiences</span>]]</big>
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!<big>[[#Cohort 1|<span style="color:#ffffff">Experiences (Testimonials)</span>]]</big>
!<big>[[#Partners|<span style="color:#ffffff">Meet Our Team</span>]]</big>
 
 
!<big>[[#Our Team|<span style="color:#ffffff">Contact Us</span>]]</big>
 
!<big>[[#Our Team|<span style="color:#ffffff">Contact Us</span>]]</big>
 
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{| class="FCK__ShowTableBorders" width="90%" style="background: white; border: 3px solid white; border-image: none; color: black;"
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=== '''<big>The Surge Team</big>''' ===
|-
 
|
 
== '''<big>CSPS Surge Team</big>''' ==
 
<div style="text-align: left">
 
<h1 style="color:#3f2a56"><strong><big>Welcome</big></strong></h1><big>The Public Service faces increasingly complex problems where additional capacity is needed to move projects forward. The CSPS Surge Team provides diverse skills, perspectives, and tools to support where quick action or breakthroughs are needed.<br></big>
 
<big><br></big>
 
===<big>What We Do</big>===
 
 
{|
 
{|
 
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|[[File:Learning by doing.png|left|frameless|85x85px|alt=Decorative image - hand using a pencil to write]]
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|<big>'''Team Overview'''</big>                                                                                                                                                                                                                                  
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=====<big>'''''Research and Analysis'''''</big>=====
 
<big>Teams get hands-on opportunities to apply new skills by designing, prototyping, and testing solutions to a real business problem relevant to their department.
 
<br><br></big>
 
|-
 
|[[File:Unlock.png|left|frameless|85x85px|alt=Decorative image - a lock unlocked]]
 
|<big>'''''Engagement and Consultations'''''<br>We aim to break down boundaries - in the way we work, collaborate, learn, and innovate. The Accelerator is constantly exploring, producing, and trying out different tools, resources, workshops, and activities in order to help create more digitally capable teams in the public service.</big>
 
<big><br></big>
 
|-
 
|[[File:Strong.png|left|frameless|85x85px|alt=Decorative image - muscle ]]
 
|<big>'''''Facilitating Discussions''''' <br></big><big>Modernizing requires change, and we recognize the importance of changing with confidence. If folks are first instilled with confidence, they may be more willing to embrace change and be more actively a part of creating change.</big>
 
<big><br></big>
 
|-
 
|[[File:Collaboration hands.png|left|alt=Decorative image - four hands connected|85x85px|frameless]]
 
|<big>'''''Information Visualization'''''<br></big><big>Collaboration is key to successfully finding and prototyping solutions during the Accelerator. We are always exploring and testing different tools, activities, and workshops that to help facilitate collaboration.<br><br></big>
 
|-
 
|[[File:Give teams skills.png|left|frameless|85x85px|alt=Decorative image - three people with a lightbulb on top of their heads]]
 
|
 
====='''''<big>Storytelling and Narrative-building</big>'''''=====
 
<big>Great products and services are human-centred and designed for and with users. This applies to the Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.
 
<br></big>
 
 
|-
 
|-
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|The Surge Team is housed in the Canada School of Public Service and provides support on projects across government where quick action or breakthroughs are
|
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needed. By bringing a diverse set of skills, perspectives, and tools the Surge Team can work on a variety of projects such as policy briefs, facilitation, summaries,  
====='''''<big>Prototyping and Piloting</big>'''''=====
 
<big>Great products and services are human-centred and designed for and with users. This applies to the Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
|-
 
|
 
|'''''<big>Project Design and Planning</big>'''''
 
 
 
<big>Great products and services are human-centred and designed for and with users. This applies to the Accelerator too. We design experiences with our participants in mind and support them every step of the way with coaching and mentoring, so they can have an enriching, empowering experience. We give teams the skills and tools they need to help them shift in the way they work, create, and share.</big>
 
|}
 
<big><br><br></big>
 
<center>
 
  
{| style="margin-left: auto; margin-right: auto; border: none;"
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presentations, and even SaaS solutions. We help you reach your objectives through a range of services that result in tangible products.
 
|-
 
|-
| style="width:100%" |<div class="btn">'''<big><big>[https://www.csps-efpc.gc.ca/digital-academy/index-eng.aspx <span style="color:#3f2a56">Learn more about the CSPS Digital Academy</span>]</big></big>'''<big><br></big>
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|<big>'''About the Team'''</big>  
</div>
 
<div style="text-align: center;"></div>
 
|}
 
</center>
 
 
 
<big><br /></big>
 
<h1 style="color:#3f2a56"><big><div id="Overview"><strong>Overview of the program</strong></div></big></h1>[[File:Updated accelerator timeline EN.png|alt=Accelerator timeline for winter 2022: from January to March, there is onboarding and team building for 1 week, design discovery for 4 weeks, and prototyping for 5 weeks. The program ends with Demo Day. For 3 to 6 months after, there is aftercare.|left|frameless|930x930px]]
 
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===<big>Onboarding and team building (1 week)</big>===
 
 
 
*<big>Team building</big>​
 
 
 
*<big>Skill sessions</big>​
 
 
 
*<big>Introduction to new tools</big>
 
<big><br></big>
 
===<big>Design Discovery (4 weeks)</big>===
 
 
 
*<big>Problem framing</big>​
 
*<big>Ideation</big>​
 
*<big>Design thinking and user research <br /></big>
 
<big><br></big>
 
===<big>Prototyping (5 weeks)</big>===
 
 
 
*<big>Developing and testing working prototypes with users<br /></big>
 
<big><br></big>
 
===<big>Aftercare (3-6 months)</big>===
 
 
 
*<big>Products progress towards beta or production</big> ​
 
 
 
*<big>Access to coaches and mentors</big>​
 
 
 
*<big>Access to continuous learning</big>
 
<big><br>
 
<br></big>
 
<h1 style="color:#3f2a56"><big><div id="Team"><strong>How to build your accelerator team</strong></div></big></h1>
 
{|
 
|+
 
|[[File:Lego - product team.png|left|frameless|alt=Decorative image - lego blocks]]
 
|
 
===<big>Product Team</big>===
 
*<big>5-10 people</big>
 
*<big>Diverse & multidisciplinary</big>
 
 
 
*<big>Product teams work on their problems <strong>full time</strong> during the Accelerator and ideally stay together once it is over</big>
 
 
|-
 
|-
|[[File:Steering team.png|left|frameless|alt=Decorative image - steering wheel]]
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|Multi-disciplinary team of policy professionals that bring a variety of skills and experiences.  
|
 
===<big>Steering Team</big>===
 
  
*<big>1 executive champion who participates <strong>part time</strong> in accelerator activities and fully supports the work of the product team</big>
 
*<big>2-4 other executive supporters who form a governance body and help support the work of the team through: approvals, guidance, unblocking, feedback, upward briefing, and funding.</big>
 
|-
 
|[[File:Partners-enablers.png|left|frameless|alt=Decorative image - shaking hands]]
 
|
 
===<big>Corporate Partners</big>===
 
  
*<big>Enablers and partners who can support the product team in delivering their solution</big>
+
Our analysts have background in policy from a variety of sectors, including but not limited to data, psychology, health sciences, economics and history.
  
*<big>Could include: corporate services, security, legal, policy, communications or other forms of expertise</big>
+
We love to take on new projects to learn and grow as a team, and broaden our policy horizons. 
 
|}
 
|}
<h1 style="color:#3f2a56"><big><div id="Right Problems"><strong>The right problems for the Accelerator</strong></div></big></h1>
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{| class="wikitable"
{|
 
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|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>An actual problem – process, service, issue, or challenge – to be improved</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Doesn’t have an obvious, simple solution</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has room for exploration, space to pivot, and flexible timelines</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has a team that will continue to work on a solution once the accelerator ends</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Is related to the core work of your organization – internal or external</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has a business owner open to solution ideas that go beyond the usual</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has usable and accessible data to inform exploration and solutions</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has the potential to change how people think about and do work</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has organizational support and buy-in</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has access to users to co-design, explore, and gather insights from</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Can be explored and shared publicly, with a team who can work in the open</big>
 
|-
 
|[[File:Checkmark.png|left|frameless|50x50px|alt=checkmark]]
 
|<big>Has a manageable scope</big>
 
|}
 
 
 
<big><br /></big>
 
===<big>What's ''not'' the right problem? </big>===
 
{|
 
 
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|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
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!
|<big>A pre-determined solution</big>
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==== <big>Team Traits</big>                                                                                                                                                                                                                                           ====
|-
 
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A large-scale complex problem with many dependent pieces</big>
 
|-
 
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A pre-existing project with fixed timelines and requirements</big>
 
|-
 
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>A team that will not continue working on their solution post-Accelerator</big>
 
|-
 
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>No access to users to collaborate with or be informed by</big>
 
 
|-
 
|-
|[[File:Accelerator x.png|left|frameless|50x50px|alt=x]]
 
|<big>Is classified and/or cannot be shared openly with other teams or the broader public service</big>
 
|}
 
 
<big><br></big><h1 style="color:#3f2a56"><big><div id="Intake"><strong>Intake Process</strong></div></big></h1>
 
{| class="wikitable"
 
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====<big>Information sessions about the Accelerator</big>====
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==== [[File:Accelerator gcwiki graphics - checklist.png|frameless|70x70px|link=https://wiki.gccollab.ca/File:Accelerator_gcwiki_graphics_-_checklist.png|alt=]]       <big>Service oriented, Rigorous and Results-focused</big> ====
 
 
<big><br />
 
[[:File:CSPS Accelerator Info Sessions - Cohort 2 (EN).pdf|<u>Info session deck (English)</u>]]</big>
 
 
 
<big>[[:File:CSPS Accelerator Info Sessions - Cohort 2 (FR).pdf|<u>Info session deck (French)</u>]]</big>
 
|}
 
===<big>September – October: Sign up to participate in the next Accelerator[[File:Accelerator gcwiki graphic - sign up.png|frameless|53x53px]]</big>===
 
 
 
<big><br />
 
Our next Accelerator begins on <strong>January 10th, 2022</strong>. Are you interested in joining us? To get started reach out to our team by email at [mailto:accelerator-accelerateur@csps-efpc.gc.ca <u>accelerator-accelerateur@csps-efpc.gc.ca</u>] to start the conversation.</big> 
 
 
 
<big>During our intake process, we’ll:</big> 
 
 
 
*<big>Arrange information sessions with your team and other stakeholders in your organization to share details about the Accelerator, what to expect, and the process</big>
 
*<big>Support your organization as you:</big>
 
**<big>Identify if the Accelerator is right for your organization</big>
 
**<big>Clarify or scope the mission or problem that you’ll bring to the Accelerator with you</big>
 
**<big>Assemble the team(s) who will participate</big>
 
 
 
<big><br />
 
''We’ll be confirming the list of participating teams by November 1, 2021.''
 
<br>
 
<br></big>
 
===<big>November – December: Program preparation[[File:Accelerator gcwiki graphics - checklist.png|frameless|59x59px]]</big>===
 
 
 
<big>Once your team is confirmed to participate, you’ll work with us to:</big>
 
*<big>Register your team members as Accelerator participants</big>
 
*<big>Create a one-page summary of your Accelerator problem (what are you hoping to solve), why (is it important) and who (will be working on it)</big>
 
*<big>Complete a participation agreement</big>
 
*<big>Ensure your team has access to the tools and resources they’ll need to be successful</big>
 
<big><br></big><h1 style="color:#3f2a56"><big><div id="Cohort 1"><strong>Accelerator History</strong></div></big></h1>
 
 
 
<big><br />
 
In Spring 2021, CSPS welcomed its first cohort of Accelerator teams for a 13-week, completely virtual hands-on learning experience. Five teams participated, from four departments:  </big>
 
 
 
*<big>Canada Revenue Agency</big>
 
 
 
*<big>Department of Fisheries and Oceans</big>
 
*<big>Department of National Defence</big>
 
*<big>Canada School of Public Service</big>
 
 
 
<big><br />
 
In this cohort, teams focused on internal-facing challenges and solutions, including new employee onboarding, simplifying procurement processes, improving internal access to data, supporting employee training and learning, and making operational decisions using data and insights.</big>
 
 
 
<big><br />
 
As a team, they worked together to pinpoint their users’ needs, improve their digital skills, explore their problems from multiple angles, identify different solution options, develop prototypes and test with users. At the end of the program, the teams pitched their solutions to more than 400 public servants from across the country who participated in Demo Day.  </big>
 
 
 
<big><br />
 
Interested in learning more about the teams’ solutions and experiences? Click on the links below.  </big>
 
 
 
<big><br />
 
[[Team DND-Army – Canadian Army Digital Transformation|<u>Team DND-Army – Canadian Army Digital Transformation</u>]]</big>
 
 
 
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 3 - CRA|<u>Team CRA – CRA Learning Zone</u>]]</big>
 
 
 
<big>[[CSPS Digital Academy/CSPS Digital Accelerator/Team 4 - CSPS|<u>Team CSPS – Procurement Portal</u>]]</big>
 
 
 
[[CSPS Digital Academy/CSPS Digital Accelerator/Team 5 - DFO|<big><u>Team DFO – Improving the Onboarding Experience</u></big>]] <big> <br>
 
<br>
 
<br>'''We recently put together a testimonial video for our first cohort. [https://www.youtube.com/watch?v=hKRg1kO2VBE&list=PLNnlBXQ3s_AnimFcImt0b7tiO8P5qrAOF&index=4 <u>Watch it here!</u>]'''
 
<br>
 
<br></big>
 
<h1 style="color:#3f2a56"><big><div id="Partners"><strong>Partners</strong></div></big></h1>
 
<big><br>Thanks to our current partners for their support. If your team is interested in joining the Accelerator, please reach out to us to discuss. Participation in the Accelerator begins with a partnership. We look forward to working with you!
 
<br>
 
<br></big>
 
{|
 
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|[[File:National defence.png|left|frameless|alt=National Defence logo]]
 
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|[[File:CRA.jpg|left|frameless|384x384px|alt=Canada Revenue Agency logo]]
 
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==== [[File:Collaborate widely.png|alt=Collaborative|frameless|77x77px]]      <big>Team-focused, Collaborative and Adaptable</big> ====
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|-
 
|-
|[[File:Transport Canada.jpg|left|frameless|alt=Transport Canada logo]]
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|[[File:Collaboration hands.png|left|frameless|70x70px]]
<big><br>
 
<br></big>
 
|
 
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|[[File:Fisheries and Oceans Canada.jpg|left|frameless|415x415px|alt=Fisheries and Oceans Canada logo]]
 
<big><br>
 
<br></big>
 
|}
 
<big><br></big>
 
<h1 style="color:#3f2a56"><big><div id="Our Team"><strong>Meet the CSPS Digital Accelerator Team</strong></div></big></h1>[[File:Acc Team Graphic FR 4192022.png|left|frameless|1250x1250px]]<big><br></big>
 
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<br>
 
For general inquires contact the [mailto:csps.accelerator-accelerateur.efpc@canada.ca CSPS Digital Accelerator mailbox.]</big>
 
  
<big><br>
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==== <big>Eager to Learn, Empathetic and Reflective</big> ====
<br>
 
<br></big>
 
[[File:Canada logo.png|150x150px|right]]
 
</div>
 
 
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Revision as of 10:03, 25 May 2022

Overview Meet Surge How We Work Past Projects and Partners Experiences (Testimonials) Contact Us

The Surge Team

Team Overview
The Surge Team is housed in the Canada School of Public Service and provides support on projects across government where quick action or breakthroughs are

needed. By bringing a diverse set of skills, perspectives, and tools the Surge Team can work on a variety of projects such as policy briefs, facilitation, summaries,

presentations, and even SaaS solutions. We help you reach your objectives through a range of services that result in tangible products.

About the Team
Multi-disciplinary team of policy professionals that bring a variety of skills and experiences.


Our analysts have background in policy from a variety of sectors, including but not limited to data, psychology, health sciences, economics and history.

We love to take on new projects to learn and grow as a team, and broaden our policy horizons.

Team Traits

Service oriented, Rigorous and Results-focused

Collaborative Team-focused, Collaborative and Adaptable

Collaboration hands.png

Eager to Learn, Empathetic and Reflective