CSPS Digital Academy - On the Circuit Talks/Frequently Asked Questions

If you require technical assistance or have a question that is not on this document, please contact us at digitalacademy-academiedunumerique@csps-efpc.gc.ca.

Will this On the Circuit Talk be recorded?

Yes, it will be recorded and sent out to all registered participants at least 24-48 hours after the Talk. You can also find links to all recordings of On the Circuit Talks on our GCxchange page. You will need to be on the VPN and have a GCxchange account to access this.

CSPS-DA On the Circuit Talks GCxchange page:
EN: https://gcxgce.sharepoint.com/teams/1000175/SitePages/CSPS-Digital-Academy---On-the-Circuit-Talks.aspx
FR: https://gcxgce.sharepoint.com/teams/1000175/SitePages/%C3%89cole-de-la-fonction-publique-du-Canada--.aspx

Joining WebEx Webinars

Where can I find the link to join the On the Circuit Talk?

The WebEx Webinar link to join the On the Circuit Talk can be found in the email sent to you the day of the Talk. On the day before the Talk, the link will also be added to our GCwiki page.

CSPS-DA On the Circuit Talks GCwiki page:
EN: https://wiki.gccollab.ca/CSPS_Digital_Academy_-_On_the_Circuit_Talks
FR: https://wiki.gccollab.ca/Acad%C3%A9mie_num%C3%A9rique_de_l%27%C3%89FPC_-_Discussions_en_circuit

Why is WebEx Webinars asking me to sign in to access the session?

You do not require a WebEx account to join the session. When clicking the link to join, you will simply need to input your name and email address to connect to the discussion Remember to click on “Join webinar” to enter the session.

What do I do if I’m having difficulties accessing or downloading the WebEx Webinars desktop application?

If you are having problems with the WebEx Webinars desktop application, you also have the option to join through your browser. If you choose this option, please use Google Chrome or Microsoft Edge. To do this, ignore and close out all prompts from WebEx to open WebEx. Eventually, the browser page will load the option:

Having trouble with the app? Join from your browser. Click on this to join through your browser instead of the WebEx app.

Interacting During On the Circuit Talks

How do I ask the speakers questions?

Keeping with the ‘Talk Show’ format, the fastest way is to ask your questions directly to the speakers the day of the event. To ask questions directly to the speakers, use the Raise Hand function. When it is your turn to ask a question, our production team will send you an Unmute Request which will appear on your screen. You will need to click “Okay” to unmute your microphone and then ask your question.

You can also submit your questions to us in advance using this form: https://forms.office.com/r/t8HD61i1c5

Or, ask your question in the chat.

*We appreciate all the questions submitted through the form and on the chat. However, the volume of questions coming in through the chat at a rapid speed may not permit us to get to all of them. Should you wish, simply raise your hand to ask your question, if you see that we are unable to get to it.

How do I use the polling function?

The moderator will announce when a poll is starting and it should automatically open on the right side of WebEx Webinars. All you need to do is select your answer.

How can I get a notice about upcoming On the Circuit Talks?

You can subscribe for updates on our upcoming On the Circuit Talks by signing up on our email list: https://forms.office.com/r/rqJUayQJpt

Can I submit a proposed theme and/or speaker for these Talks?

Yes! If you have any suggestions for our Talks, please get in touch with us at digitalacademy-academiedunumerique@csps-efpc.gc.ca.