Difference between revisions of "GC Remote Working/Home"

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=='''Information Management and Remote Working'''==
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=='''Accessibility and Remote Working'''==
  
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==Introduction==
  
As a Government of Canada teleworker, you might be wondering about your information management responsibilities. What are the rules? Treasury Board Secretariat (TBS) has guidelines for managing information of business value when working remotely. No matter where we work, TBS reminds us: 
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Working remotely and need help with adaptive computer technology or job accommodations?  
  
*Can’t access your network? Save business information to your approved device and move it to your corporate repository as soon as you can.
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Experts from Shared Services Canada (SSC) can help!  The Accessibility, Accommodations and Adaptive Computer Technology (AAACT) team has put together a list of top tips for accessible remote working.  
*Capture videoconference and teleconferencing meeting minutes and decisions.
 
*Consider releasing unclassified information on the open government portal (open.canada.ca).
 
*For questions or further guidance, contact your department or agency’s CIO office or your Information Management team.  
 
  
[https://www.canada.ca/en/government/publicservice/covid-19/managing-government-information-working-remotely.html You can read more about the TBS guidelines here.]
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AAACT supports public service employees who have disabilities, injuries or require workplace adjustments, by providing access to systems, programs, computers, training, and computer resources to help them in the workplace.  
  
==Information Management Tips for Using M365 Tenant==
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The AAACT team continues to serve clients during the COVID disruption via audio and video conference, and can ship equipment directly to where you are working.
  
Using the GCcollaboration Tenant for M365? Using Teams for the first time and wondering about correct Information Management?
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==Contact AAACT!==
  
Using M365 and Teams under the GCcollaboration Tenant is meant to support employees during the current COVID-19 pandemic. This temporary tenant is meant for transitory information and is not a tool for storing records of business value. The TBS has [https://www.canada.ca/en/government/system/digital-government/modern-emerging-technologies/information-management/email-management-employees.html guidance for email management] that can be equally applied to collaboration documents in Teams.
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The very first thing to do if you need assistance with job accommodations, adaptive solutions and technology is to contact the AAACT team by email at aaact-aatia@ssc-spc.gc.ca or reach them by phone at 819-994-4835, 1-866-44-AAACT (1-866-442-2228) or by TTY 819-994-3692 Monday to Friday, 9a.m. to 5p.m. Eastern Time.
  
Emails with information of business value should be transferred to a designated corporate repository (such as GCDOCS) as soon as possible.  Examples of emails, messages, and documents of business value may include messages that reference a decision; client communications, message authorizing a business transaction.
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==Need a loan?==
  
Examples of transitory information includes things like copies, meeting invitations, thank you messages, forwarded attachments saved elsewhere and duplicate messages. Transitory messages or documents may be deleted once the information is no longer of use.
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AAACT also loans adaptive equipment and software for indeterminate employees to or try out, and AAACT’s Lending Library can provide quick access to certain solutions to short-term employees for the duration of their employment.  
  
==GCdocs Offline==
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==Microsoft Accessibility Resources==
  
Did you know you can work on documents in GCdocs even when you are offline?
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With the GC making the move to M365 and TEAMS, it’s important to keep accessibility in mind when doing so.  Check out [https://www.microsoft.com/en-us/accessibility/ Microsoft’s accessibility page] to get started . If you are looking for help with MS Teams, take a look at the [https://support.microsoft.com/en-us/office/accessibility-overview-of-microsoft-teams-2d4009e7-1300-4766-87e8-7a217496c3d5?ui=en-us&rs=en-us&ad=us Accessibility Overview of Microsoft Teams] which includes a list of Teams keyboard shortcuts and [https://support.microsoft.com/en-us/office/accessibility-overview-of-microsoft-teams-2d4009e7-1300-4766-87e8-7a217496c3d5?ui=en-us&rs=en-us&ad=us help for screen readers].
   
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Microsoft also has a [https://www.microsoft.com/en-us/accessibility/disability-answer-desk?activetab=contact-pivot:primaryr9 Disability Answer Desk] for support with Microsoft Office Accessibility product issues, accessibility questions, and use of assistive technology.
You can reserve and download offline versions of items to your computer in advance so you can work with them while you are disconnected from the network. This can be helpful when the network is not accessible.  
 
  
There are two ways to access GCdocs offline. You can download a copy of a needed document from GC Docs to your computer. Once you are done working on the document, you will download the updated version from your computer back into GCdocs. You can also synchronize your documents through Enterprise Connect on your computer. Check with your Chief Information Officer or Information Management team to find out more.
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==Make sure your presentations and documents can be read by everyone.==
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Working virtually means it’s even more critical that documents are accessible and usable by all. AAACT has created document accessibility guides to explain how to use the built in accessibility checker in MS Office. Make sure you create presentations and documents that everyone will be able to read.
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==Hold inclusive virtual meetings==
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Follow best practices for virtual meetings including:
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*send the presentation/material in advance
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*mute your audio when not in use
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*follow speaker rules so only 1 person talks at once 
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For more tips and suggestions, consult the [https://www.canada.ca/en/employment-social-development/programs/disability/arc/inclusive-meetings.html planning inclusive meetings  guide].
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==Guides and more information about AAACT==
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Visit ] https://www.canada.ca/en/shared-services/corporate/aaact-program.html AAACT’s Canada.ca page] to learn more about AAACT, or [https://onedrive.live.com/?authkey=!APqg25xMSGibpck&id=3E8344A767CE3D84!106&cid=3E8344A767CE3D84 view and download] our Office 2016 or Office 365 document accessibility guides, see frequently asked questions, and read more about the Lending Library and how to access loans and support for short-term employees who have disabilities, injuries or need job accommodations. (NOTE: some Departments may block access to certain cloud services. If you have any trouble at all accessing the above link, [mailto:aaact-aatia@ssc-spc.gc.ca email] us to ask for a copy).
 
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Revision as of 07:59, 8 July 2020


GC RW Banner English 1.png

Welcome to GC Remote Working

This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.

This is an unprecedented situation; and one which is continually evolving. Remote workers need easy access to the latest information on the available tools and solutions as well as tips, best practices and updates.

Our aim with GC Remote Working is to gather the relevant remote working information in one place. We are only getting started. Our content is based on available information from all corners of the Government of Canada.

We plan to dive into topics such as security, information and document management, making “smart” use of your smart phone, using alternative tools and an introduction to Microsoft Office 365 and Teams.

Bookmark this page and check back often for more content as the situation evolves.

If you have tips and trick you would like to share, please send us an e-mail.

Accessibility and Remote Working

Introduction

Working remotely and need help with adaptive computer technology or job accommodations?

Experts from Shared Services Canada (SSC) can help! The Accessibility, Accommodations and Adaptive Computer Technology (AAACT) team has put together a list of top tips for accessible remote working.

AAACT supports public service employees who have disabilities, injuries or require workplace adjustments, by providing access to systems, programs, computers, training, and computer resources to help them in the workplace.

The AAACT team continues to serve clients during the COVID disruption via audio and video conference, and can ship equipment directly to where you are working.

Contact AAACT!

The very first thing to do if you need assistance with job accommodations, adaptive solutions and technology is to contact the AAACT team by email at aaact-aatia@ssc-spc.gc.ca or reach them by phone at 819-994-4835, 1-866-44-AAACT (1-866-442-2228) or by TTY 819-994-3692 Monday to Friday, 9a.m. to 5p.m. Eastern Time.

Need a loan?

AAACT also loans adaptive equipment and software for indeterminate employees to or try out, and AAACT’s Lending Library can provide quick access to certain solutions to short-term employees for the duration of their employment.

Microsoft Accessibility Resources

With the GC making the move to M365 and TEAMS, it’s important to keep accessibility in mind when doing so. Check out Microsoft’s accessibility page to get started . If you are looking for help with MS Teams, take a look at the Accessibility Overview of Microsoft Teams which includes a list of Teams keyboard shortcuts and help for screen readers. Microsoft also has a Disability Answer Desk for support with Microsoft Office Accessibility product issues, accessibility questions, and use of assistive technology.


Make sure your presentations and documents can be read by everyone.

Working virtually means it’s even more critical that documents are accessible and usable by all. AAACT has created document accessibility guides to explain how to use the built in accessibility checker in MS Office. Make sure you create presentations and documents that everyone will be able to read.

Hold inclusive virtual meetings

Follow best practices for virtual meetings including:

  • send the presentation/material in advance
  • mute your audio when not in use
  • follow speaker rules so only 1 person talks at once

For more tips and suggestions, consult the planning inclusive meetings guide.

Guides and more information about AAACT

Visit ] https://www.canada.ca/en/shared-services/corporate/aaact-program.html AAACT’s Canada.ca page] to learn more about AAACT, or view and download our Office 2016 or Office 365 document accessibility guides, see frequently asked questions, and read more about the Lending Library and how to access loans and support for short-term employees who have disabilities, injuries or need job accommodations. (NOTE: some Departments may block access to certain cloud services. If you have any trouble at all accessing the above link, email us to ask for a copy).

Topics:

Mental Health M365 Smartphone AV Conferencing Virtual Teams Information Management Accessibility
Mental Health attribution rqr'd1.png Blank.png M365 attribution rqrd1.png Blank.png Smartphone1.png Blank.png AVVC Icon1.png Blank.png Virtual Teams1.png Blank.png More Topics Coming Soon.png Blank.png Accessibility icon.png

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Community of Practice

We joined in on the May 21st M365 Community of Practice meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the recording here. Please note that you require a gccollab account for access.

Attributions and Sources

Attributions and Sources