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=='''Frequently Asked Questions''' ==
=='''Frequently Asked Questions''' ==
'''What is a Microsoft 365 “Tenant”?'''
'''What is a Microsoft 365 “Tenant”?'''
Before Covid-19, there was a phased rollout plan to move many in the GC to M365 with each Department or Agency doing so under their own tenant. The immediate need to telework meant a change in plans. Shared Services Canada (SSC) worked closely with Microsoft to set up one big shared “tenant” for immediate use during the crisis.
Before Covid-19, there was a phased rollout plan to move many in the GC to M365 with each Department or Agency doing so under their own tenant. The immediate need to telework meant a change in plans. Shared Services Canada (SSC) worked closely with Microsoft to set up one big shared “tenant” for immediate use during the crisis.
Think of the Tenant as a large space we are temporarily renting, while our own homes are closed for renovation. Information Management (IM) is especially important when working this tenant, since it will be turned off at some point. Be sure to pay attention to careful IM practices
Think of the Tenant as a large space we are temporarily renting, while our own homes are closed for renovation. Information Management (IM) is especially important when working this tenant, since it will be turned off at some point. Be sure to pay attention to careful IM practices.
'''How does M365 help with remote working during the Covid-19 crisis?'''
'''How does M365 help with remote working during the Covid-19 crisis?'''
Essentially, M365 helps GC teams remotely carry on with their usual business – things like video calls, audio calls, and easy document sharing while we are all working from home. It also allows team building, which can be especially important when we don’t have opportunities for face to face interactions.
Essentially, M365 helps GC teams remotely carry on with their usual business – things like video calls, audio calls, and easy document sharing while we are all working from home. It also allows team building, which can be especially important when we don’t have opportunities for face to face interactions.
'''How does it work?'''
'''How does it work?'''
How do I know if my Department or Agency is part of the new Microsoft 365 Tenant?
How do I know if my Department or Agency is part of the new Microsoft 365 Tenant?
The GC has acquired up to 420, 000 licenses available for use by Departments and Agencies. Users are identified by impacted departments, who will make their own decisions based on various factors. Contact your organization’s CIO team to find out about your access.
The GC has acquired up to 420, 000 licenses available for use by Departments and Agencies. Users are identified by impacted departments, who will make their own decisions based on various factors. Contact your organization’s CIO team to find out about your access.
'''What sort of training available to learn how to use M365?'''
'''What sort of training available to learn how to use M365?'''
Check it out [https://wiki.gccollab.ca/M365 here]
Check it out [https://wiki.gccollab.ca/M365 here]
'''How do I learn more about TEAMS?'''
'''How do I learn more about TEAMS?'''
[https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4?ui=en-US&rs=en-US&ad=US Video on Teams Meetings]
[https://support.office.com/en-us/article/join-a-teams-meeting-078e9868-f1aa-4414-8bb9-ee88e9236ee4?ui=en-US&rs=en-US&ad=US Video on Teams Meetings]
'''My Department has rolled out M365, is this GCcollaboration?'''
'''My Department has rolled out M365, is this GCcollaboration?'''
Not necessarily, some departments were already using M365 in their own departmental tenant, or were able to accelerate their plans to do so. Check with your CIO team to find out more about your organizations status with M365.
Not necessarily, some departments were already using M365 in their own departmental tenant, or were able to accelerate their plans to do so. Check with your CIO team to find out more about your organizations status with M365.
How long will this be in place and will I have access to M365 after the crisis has passed and I am able to return to work?
How long will this be in place and will I have access to M365 after the crisis has passed and I am able to return to work?