Difference between revisions of "ESDC Workplace & You - How will we support you?"

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The National Change Management (CM) team from the Chief Financial Officer Branch (CFOB) has the mandate to assist you in transitioning to en ESDC Workplace.
 
  
The CM team has two roles regarding ESDC Workplace.  
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Real Property leads the ESDC Workplace initiative to modernize our workspaces and optimize them for Activity-Based Working. The CFOB National Change Management Team supports and assists employees transitioning to an ESDC Workplace and this new way of working together.  
  
#On a department-wide level: Employees are supported through access to engagement activities and a 3-D interactive platform ''ESDC Workplace & You''.
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#On a project level: Change Ambassadors<sup>1</sup> (CA) and Change Agent Networks<sup>2</sup> (CAN) have been designated to ease the transition to ESDC Workplace through tools and support.
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To this end, the CFOB National Change Management Team works to establish a Change Management Committee<sup>1</sup>, Change Ambassadors<sup>2</sup> (CA) and/or a Change Agent Network<sup>3</sup> (CAN) at each ESDC Workplace project site. National Change Management then supports this group with communications, training and engagement materials to assist everyone in making a smooth transition.<br />
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<br><span style="color: #5789BA">'''<big>SUPPORT</big>'''</span> <br /><br> The CA and CAN will be using provided tools and resources in order to:
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<br><span style="color: #5789BA">'''<big>SUPPORT FOR EMPLOYEES</big>'''</span><br />
*Communicate the reasons for the change.
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*Provide training and coaching to equip you to transition to the new workplace.
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* The ESDC Workplace & You platform—an immersive experience that walks you through a virtual ESDC Workplace:  
*Five opportunities to provide feedback, listen to concerns, and to ease the transition.
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** Virtual walkthrough
*Offer ongoing support for continuous success through ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement).
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** Detailed information kiosks
<br />
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** Informational videos including a Day-in-the-life of Your ESDC Workplace  
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** News and updates about ongoing projects
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* Employee training sessions:
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** My ESDC Activity-Based Workplace
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** Mastering My ESDC Workplace
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* Onsite Change Ambassadors or Change Agents – talk to your manager about how to contact your local Change Ambassadors or Change Agents.
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For questions specific to Workplace design or furnishings, email the [[Mailto:EDSC.SolutionsEspaceTravail-WorkSpaceSolutions.ESDC@hrsdc-rhdcc.gc.ca|WorkSpace Solutions Team]].  
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For questions about training, coaching and support during the transition, contact the [[Mailto:EDSC.NC.CFOB-DGDPF-CM-GC.ESDC@hrsdc-rhdcc.gc.ca|Change Management Team]]. <br />
 
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<br><span style="color: #DC3E4D">'''<big>TOOLS</big>'''</span><br /><br>The CM ensures that your change is successful by:
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<br><span style="color: #DC3E4D">'''<big>SUPPORT FOR CHANGE TEAMS</big>'''</span> <br>
*Measuring the effectiveness of communications, engagement, training, and resistance management.
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*Analysing your feedback and documenting the lessons learned.
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* Direct support from the National Change Management Team  
*Supporting you in applying your new knowledge.
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** Change management support and coaching
*Celebrating your achievements.
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** Assistance with identifying and working with Change Ambassadors, Change Management Committees, and, in the case of larger projects, a Change Agent Network comprised of business line leaders.  
<br />
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* Change Management roadmaps, tools and templates:
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** Communications and engagement templates and tools
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** Education on change management best practices
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** Project stories from completed sites <br />
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You can ask general questions about ESDC Workplace by email to the CFOB`s [[Mailto:EDSC.NC.CFOB-DGDPF-CM-GC.ESDC@hrsdc-rhdcc.gc.ca|National CM Team]].
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You can ask general questions about ESDC Workplace by email to the National CM Team at: EDSC.NC.CFOB-DGDPF-CM-GC.ESDC@hrsdc.rhdcc.gc.ca
 
  
  
<sup>1.Change Ambassador: Responsible of Change Management for ESDC Workplace projects, the CA focuses on the people side of change and works to drive faster adoption, higher ultimate utilization of and proficiency with the changes that affect employees.</sup>
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<sup>1 A Change Management Committee is formed by the Change Ambassador to support them in their work of coordinating the people side of change.</sup>
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<sup>2 Change Ambassador: Responsible of Change Management for ESDC Workplace projects, the CA focuses on the people side of change and works to drive faster adoption, higher ultimate utilization of and proficiency with the changes that affect employees.</sup>  
  
<sup>2.A group of individuals who are selected, or who volunteered to be part of a team whose main function is to guide impacted individuals to change adoption of a new ESDC Workplace initiative. The Change Agent Network fosters engagement and communication by gaining feedback from the employees, reporting issues quickly and effectively, cascading information and supporting change management activities.</sup>
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<sup>3 A group of individuals who are selected, or who volunteered to be part of a team whose main function is to guide impacted individuals to change adoption of a new ESDC Workplace initiative. The Change Agent Network fosters engagement and communication by gaining feedback from the employees, reporting issues quickly and effectively, cascading information and supporting change management activities.</sup>

Latest revision as of 09:47, 17 May 2022

ESDC Workplace Logo

How We Support You?

Real Property leads the ESDC Workplace initiative to modernize our workspaces and optimize them for Activity-Based Working. The CFOB National Change Management Team supports and assists employees transitioning to an ESDC Workplace and this new way of working together.


To this end, the CFOB National Change Management Team works to establish a Change Management Committee1, Change Ambassadors2 (CA) and/or a Change Agent Network3 (CAN) at each ESDC Workplace project site. National Change Management then supports this group with communications, training and engagement materials to assist everyone in making a smooth transition.


SUPPORT FOR EMPLOYEES

  • The ESDC Workplace & You platform—an immersive experience that walks you through a virtual ESDC Workplace:
    • Virtual walkthrough
    • Detailed information kiosks
    • Informational videos including a Day-in-the-life of Your ESDC Workplace  
    • News and updates about ongoing projects
  • Employee training sessions:
    • My ESDC Activity-Based Workplace
    • Mastering My ESDC Workplace
  • Onsite Change Ambassadors or Change Agents – talk to your manager about how to contact your local Change Ambassadors or Change Agents.


For questions specific to Workplace design or furnishings, email the [Solutions Team].  

For questions about training, coaching and support during the transition, contact the [Management Team].


SUPPORT FOR CHANGE TEAMS

  • Direct support from the National Change Management Team  
    • Change management support and coaching
    • Assistance with identifying and working with Change Ambassadors, Change Management Committees, and, in the case of larger projects, a Change Agent Network comprised of business line leaders.
  • Change Management roadmaps, tools and templates:
    • Communications and engagement templates and tools
    • Education on change management best practices
    • Project stories from completed sites

You can ask general questions about ESDC Workplace by email to the CFOB`s [CM Team].


1 A Change Management Committee is formed by the Change Ambassador to support them in their work of coordinating the people side of change.

2 Change Ambassador: Responsible of Change Management for ESDC Workplace projects, the CA focuses on the people side of change and works to drive faster adoption, higher ultimate utilization of and proficiency with the changes that affect employees.

3 A group of individuals who are selected, or who volunteered to be part of a team whose main function is to guide impacted individuals to change adoption of a new ESDC Workplace initiative. The Change Agent Network fosters engagement and communication by gaining feedback from the employees, reporting issues quickly and effectively, cascading information and supporting change management activities.