Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/October 13 2020"
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* ROT | * ROT | ||
* Sharing prototypes instead of Word docs for approvals: | * Sharing prototypes instead of Word docs for approvals: | ||
| − | + | :* Screen share + verbal feedback | |
| − | + | :* FIGMA allows annotations | |
| − | + | :* Approval meetings where approvers go through the prototype all together instead of routing a document through a chain of approvals<br> | |
Neil Littlejohns (Ontario Digital Service) - a lot of people in the Ontario Digital Service say that Slack has been the thing which has allowed them to move quickly. Fast/smooth communication is paramount for us right now<br> | Neil Littlejohns (Ontario Digital Service) - a lot of people in the Ontario Digital Service say that Slack has been the thing which has allowed them to move quickly. Fast/smooth communication is paramount for us right now<br> | ||
| Line 51: | Line 51: | ||
Richard Cormier - translation has been an issue with us as well as English approvals are often last minute and sometimes have significant changes before being approved.<br> | Richard Cormier - translation has been an issue with us as well as English approvals are often last minute and sometimes have significant changes before being approved.<br> | ||
| + | |||
Martin Boucher - Québec : all our communications are centralized with a central team and dispatched to teams in ministries.<br> | Martin Boucher - Québec : all our communications are centralized with a central team and dispatched to teams in ministries.<br> | ||
| + | |||
Jo - Government of Yukon - We've been using GatherContent for quite a long time (pre-Covid) which is just for editing but really helps digital and communications writers work with program staff. You can write your own templates for your content types. <br> | Jo - Government of Yukon - We've been using GatherContent for quite a long time (pre-Covid) which is just for editing but really helps digital and communications writers work with program staff. You can write your own templates for your content types. <br> | ||
| + | |||
Allan Lawlor - NS has used GatherContent outside of COVID projects<br> | Allan Lawlor - NS has used GatherContent outside of COVID projects<br> | ||
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Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down | Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down | ||
We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic. | We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic. | ||
[[Category:COVID communications]] | [[Category:COVID communications]] | ||
Revision as of 16:59, 27 October 2020
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Agenda
- Integrating the different levels of government online
- Agility
- Pressure points
- Structure of organizations
Integrating the different levels of government
Self-assessment tools linked from federal page https://ca.thrive.health/covid19/en
- Good for PEI
- Good for ON
- Good for NWT
- Martin Boucher - For Québec :
- FR : https://www.quebec.ca/sante/problemes-de-sante/a-z/coronavirus-2019/guide-auto-evaluation-symptomes-covid-19/
- EN : https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/covid-19-symptom-self-assessment-tool/%5D%20https://www.quebec.ca/en/health/health-issues/a-z/2019-coronavirus/covid-19-symptom-self-assessment-tool
Provincial and territorial COVID-19 resources page:
- Alexander Rutherford - For Alberta, please use the Alberta Government (YourAlberta) Twitter, Facebook and Instagram accounts. The links are available here: https://www.alberta.ca/social-media-directory.aspx
- Umesh Sutendra (NWT)- NWT Twitter @nwt_cpho and Facebook https://www.facebook.com/yourGNWT/
- Allan Lawlor - there is a newer link for Nova Scotia, will confirm with the appropriate team if this should be updated
- Lauren Sugar - for Ontario, can you please link to this page instead? EN: https://covid-19.ontario.ca/ FR: https://covid-19.ontario.ca/fr
Guidance for providers of services for people experiencing homelessness (in the context of COVID-19)
Agility
What’s working to get things moving more quickly or make work more efficient?
- Slack
- Guidelines for writing
- ROT
- Sharing prototypes instead of Word docs for approvals:
- Screen share + verbal feedback
- FIGMA allows annotations
- Approval meetings where approvers go through the prototype all together instead of routing a document through a chain of approvals
Neil Littlejohns (Ontario Digital Service) - a lot of people in the Ontario Digital Service say that Slack has been the thing which has allowed them to move quickly. Fast/smooth communication is paramount for us right now
Jo - Government of Yukon - We developed guidance for the people who write the guidelines who weren't experienced in writing web content. It's helped quite a bit to cut down editing and the ability to get content online much more quickly. It's helped build relationships too.
Teressa Peters - PEI has 159 pages about COVID on the site, we are in the process of reviewing all of these pages, some can be updated, some archived, some combined....quite a process!
Neil Littlejohns (Ontario Digital Service) - on the design/approvals side, Figma is a huge boost for us, being able to share prototypes quickly has been huge.
- Translation continues to be a challenge for us, so would love to hear recommendations on how to streamline that.
- Translation continues to be a challenge for us, so would love to hear recommendations on how to streamline that.
Lauren Sugar - Approvals continue to be a huge challenge for getting content online quickly - would love to hear if anyone has any innovative solutions!
Richard Cormier - translation has been an issue with us as well as English approvals are often last minute and sometimes have significant changes before being approved.
Martin Boucher - Québec : all our communications are centralized with a central team and dispatched to teams in ministries.
Jo - Government of Yukon - We've been using GatherContent for quite a long time (pre-Covid) which is just for editing but really helps digital and communications writers work with program staff. You can write your own templates for your content types.
Allan Lawlor - NS has used GatherContent outside of COVID projects
Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic.
