Groupe de travail federal provincial territorial sur la gestion du contenu web COVID-19/7 Juillet 2020

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Réunions

Espace collaboratif

Contacts

Ordre du jour

1. Introductions - nouveaux membres du groupe
2. Réouverture des entreprises

• Page de soutien aux entreprises sur Canada.ca
• Efforts fédéraux en matière de langage clair pour les lignes directrices concernant la réouverture

3. Page centrale pour les restrictions de voyage au Canada

• Quel contenu et quelles pages existent pour chaque province ou territoire
• Comment nous pouvons créer des liens à partir du contenu fédéral

4. La visualization des données

• Data integration and visualization (anglais - pptx)

5. Table ronde : lancement d'initiatives ou de contenus dans les 2 prochaines semaines, points à venir pour l’ordre du jour

Introductions - new additions to the group

• T.N.-O. : Umesh
• N.-É. : Kara McAllister
• Î.-P.-É. : VL Weeks, Beth Doucette

• Ont: Marcella Young - SCT, David Tallan, Lauren Sugar, David Cox, Stephanie
• Man:Edward Cormier
• Alb: Gene Smith, Sharon
• Collègues du GC : BCP, SC, ASPC, PP, SCT, etc.
• Sheldon Bauld, Christina Carrigan, Julie Tierney

Mises à jour 

• Étude des tâches de Gerry McGovern - sera déposé sur Slack.
• Application de notification en cas d’exposition à la COVID-19 - La collaboration se poursuit avec l’Ontario.
• Un aperçu de la situation financière sera présenté demain.

• M-R : L’application de notification en cas d’exposition à la COVID-19 avec le gouvernement d’Ontario (idéalement d’ici la prochaine réunion afin de discuter davantage avec les représentants de ce qu’ils ont fait et de ce qu’ils prévoient faire à l’avenir

Reopening businesses

• Support for businesses page on Canada.ca - *Short-term plan for Business-ÉBAUCHE

• Trying to get a sense of what information businesses are looking for on canada.ca
• Lots of similarities btw business and individuals around financial support
• Two main areas: financial support; guidance and standards
• Deck will be shared on the Wiki by Gil for the rest of the group (link above)
• Main business landing page mirrors other covid19 landing pages for findability and structure
• Ontario was one of the top 50 searches (net new) - assumption is many Ontario businesses looking for information/guidance
• To ensure effectiveness of the business support, we are doing 3 rounds of unmoderated testing; page success widget, daily monitoring of analytics and task success survey

• Federal plain language efforts for reopening guidance DRAFT deck re developing guidance Designing_guidance-DRAFT

Central page for travel restrictions within Canada - Mary Beth

• Interprovincial wiki page created by Mary-Beth
• Links (mini content inventory) to main travel advice from each province
• Main aim is to ensure Canadians understand where they can go (within Canada)
• Celeste: the question of travel also depends on where I reside (i.e. if I’m coming from a place with more cases)
• Christina: Northwest territories - borders are restricted

• Issue with the restrictions is the charter of rights for Canadians to be able to move freely - so we have the restrictions but the ability to enforce them is difficult
• Cannot prohibit them from entering but can manage their travel w/in the province - it’s tricky
• Page that has the most traction is the border entry/exit restrictions
• Would be great to have it in one central page - but even just in the territory it’s been hard to explain only in this jurisdiction

• Aiming to one central page ( many seemed in agreement even though it’s tricky) without duplicating the information
• VL (PEI): The link on the wiki is good for those in the atlantic bubble but not for the rest of Canadians
• Needs some more thinking ( preliminary spreadsheet with what province you are from and to which you’re travelling to - perhaps this could feed into the wizard?)
• Goal: Improve Travellers within Canada section (new page?) for Canadians wanting to take summer vacations:
• Currently: Travellers within Canada
• What content/pages exist for each province/territory:

• What tasks do they have?
• Central page with links - Posted to the wiki: COVID-19 Interprovincial and territorial travel connections

• How we can link out from the federal content

Data visualization - Rob/Michael

1. Main goal is to aggregate data from multiple sources for different audiences and that the data is consistent across all canada.ca
2. Important considerations included audience; data overload for the public and being unable to understand or misinterpret; and urgency and privacy concerns
3. Impact: 152K since launch (in 3 weeks) - the epidemiological and economic research data
4. Key takeaways: solution is repeatable and collaborative nature allowed data to be efficiently published in a timely manner

• Ontario's data visualization: https://covid-19.ontario.ca/data
• Alberta's data page: https://www.alberta.ca/stats/covid-19-alberta-statistics.htm

Round table: initiatives or content launching in the next 2 weeks, forward agenda items

• Forward agenda items:

• Engagement piece from Manitoba - Richard Cormier
• Plain language efforts on guidance - Peter
• Crisis Communications content design checklist: https://design.canada.ca/crisis/content.html