Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/February 2 2021"
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==Vaccine update== | ==Vaccine update== | ||
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*Analytics traffic to vaccine went down about 15% in last week, with travel content being the most important - calls up 11% | *Analytics traffic to vaccine went down about 15% in last week, with travel content being the most important - calls up 11% | ||
*Vaccine topic page rolled out last week | *Vaccine topic page rolled out last week | ||
− | + | ||
==Analytics update== | ==Analytics update== | ||
*Vaccine feedback via feedback form | *Vaccine feedback via feedback form | ||
Line 20: | Line 19: | ||
==Interjurisdictional travel study results == | ==Interjurisdictional travel study results == | ||
− | + | *Goal of the study: improve user success for interprovincial travel | |
+ | *Answers need to be better convey that the answer is on the provincial site, and not federal | ||
+ | *Changes: Removed all advice from Canada.ca to encourage click-through | ||
+ | :*Compare picker between the Go button vs list of provinces | ||
+ | *Results: 97% click through to province on prototype | ||
+ | *List was slightly better than picker | ||
+ | *Next steps: Travel page already live (Jan 29), and hope travel feedback volume will decrease | ||
+ | :*Going to break out the Vaccines roll-out page into two (prototype in progress) | ||
+ | :*Develop picker design patter with advice to use for long list or > 6 links | ||
+ | |||
==Cross-linkages with provinces/territories == | ==Cross-linkages with provinces/territories == | ||
+ | *Context: Finance got involved since the first lockdown happened | ||
+ | :*Goal: make easier access for Canadians | ||
+ | :*Economic Response Plan was the one stop shop response for all things finance | ||
+ | :*30 million visitors since launched in March (30-40K per day) | ||
+ | :*Asked that provinces/territories verify their links are correct, can message Ricky for changes | ||
+ | :*ERP has been a very collaborative project, currently in it’s 15 iterations with testing/changes | ||
+ | |||
==Discussion item: Who has or is building a design system?== | ==Discussion item: Who has or is building a design system?== | ||
+ | *Long term planning: DTO manages guidance/templates for the Canda.ca design system | ||
+ | |||
==Notes and action items== | ==Notes and action items== | ||
*<b>Cross-linkages:</b>[https://docs.google.com/spreadsheets/d/1_NnTmzVOSJyMy-raTnYrU8NlHVnJWCgL0BRdNG9HwX0/edit?ts=601813ee#gid=0 List of federal COVID-19 web pages] | *<b>Cross-linkages:</b>[https://docs.google.com/spreadsheets/d/1_NnTmzVOSJyMy-raTnYrU8NlHVnJWCgL0BRdNG9HwX0/edit?ts=601813ee#gid=0 List of federal COVID-19 web pages] |
Latest revision as of 17:51, 8 August 2021
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Vaccine update
- Analytics traffic to vaccine went down about 15% in last week, with travel content being the most important - calls up 11%
- Vaccine topic page rolled out last week
Analytics update
- Vaccine feedback via feedback form
- January alone, >3000 comments
- Distribution questions received the most, 39% of total feedback
- Eligibility: can I get the vaccine if I already had covid, if i’m living in another province, or if I’m not a citizen?
- After vaccination: proof of vaccination, prevention measures post vaccination, proof to travel?
- Q: Does anyone know about/working on proof of vaccination? Group unsure of federal proof vs the US
- David Cox (Ontario): Ontario is working on something (digital), so looks like it will be provincial
- Most likely because Health is provincially mandated
Interjurisdictional travel study results
- Goal of the study: improve user success for interprovincial travel
- Answers need to be better convey that the answer is on the provincial site, and not federal
- Changes: Removed all advice from Canada.ca to encourage click-through
- Compare picker between the Go button vs list of provinces
- Results: 97% click through to province on prototype
- List was slightly better than picker
- Next steps: Travel page already live (Jan 29), and hope travel feedback volume will decrease
- Going to break out the Vaccines roll-out page into two (prototype in progress)
- Develop picker design patter with advice to use for long list or > 6 links
Cross-linkages with provinces/territories
- Context: Finance got involved since the first lockdown happened
- Goal: make easier access for Canadians
- Economic Response Plan was the one stop shop response for all things finance
- 30 million visitors since launched in March (30-40K per day)
- Asked that provinces/territories verify their links are correct, can message Ricky for changes
- ERP has been a very collaborative project, currently in it’s 15 iterations with testing/changes
Discussion item: Who has or is building a design system?
- Long term planning: DTO manages guidance/templates for the Canda.ca design system
Notes and action items
- Cross-linkages:List of federal COVID-19 web pages
- Presentation: Media:User feedback (Jan 25-31) - Vaccines - FPT.pdf
- Presentation: Media:Handoff to Provinces study (1).pdf