Difference between revisions of "Federal Public Service Organizational Ombuds Community"

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=<small>Federal Public Service Organizational Ombuds Community</small>=
  
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<div style="font-size: 200%">'''Welcome to the Federal Public Service Organizational Ombuds Community'''
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| style="border-right: white 1px solid; padding-right: 0px; padding-left: 0px; padding-bottom: 10px; padding-top: 10px; text-align: center; font-family: (blue); font-size: 12pt" width="11%" |'''<span style="color: white">[[Federal Public Service Organizational Ombuds Community/Our guiding principles|Our guiding principles]] '''
| style="border-right: white 1px solid; padding-right: 0px; padding-left: 0px; padding-bottom: 10px; padding-top: 10px; text-align: center; font-family: (blue); font-size: 12pt" width="11%" |'''[[Federal Public Service Organizational Ombuds Community/Our guiding principles|<span style="color: white">Our guiding principles</span>]] '''
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| style="border-right: white 1px solid; padding-right: 0px; padding-left: 0px; padding-bottom: 10px; padding-top: 10px; text-align: center; font-family: (blue); font-size: 12pt" width="11%" |'''<span style="color: white">[[Federal Public Service Organizational Ombuds Community/Our Activities|Our calendar of activities]]</span> '''
| style="border-right: white 1px solid; padding-right: 0px; padding-left: 0px; padding-bottom: 10px; padding-top: 10px; text-align: center; font-family: (blue); font-size: 12pt" width="11%" |'''<span style="color: white">[[Federal Public Service Organizational Ombuds Community/Our Activities|Our Activities]]</span> '''
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| style="border-right: white 1px ; padding-right: 0px; padding-left: 0px; padding-bottom: 10px; padding-top: 10px; text-align: center; font-family: (blue); font-size: 12pt" width="11%" |'''<span style="color: white">[[Federal Public Service Organizational Ombuds Community/Contact us|List of organizational Ombuds]] '''
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==Welcome to the dedicated GCWiki page for the Federal Public Service Organizational Ombuds Community!==
Our Guiding principles:
+
Explore the essential role of an Ombuds in the public service, learn about our guiding principles, activities, and find key contacts. Whether you're an Ombuds, a stakeholder, a government department member, or simply seeking information, this page is your go-to resource.    
 
 
•Independence
 
 
 
•Confidentiality
 
 
 
•Impartiality
 
 
 
•Informality
 
 
 
 
 
 
 
'''A SAFE SPACE TO EXPLORE OPTIONS'''
 
 
 
A place where you can:
 
 
 
-Find help to better understand the situation
 
 
 
     at hand.
 
 
 
-Clarify your goals and options.
 
 
 
-Gain a different perspective on your
 
 
 
     situation.
 
 
 
-Navigate existing systems.
 
 
 
-Learn about resources and recourse
 
 
 
      mechanisms.
 
 
 
 
 
'''It can help when:'''
 
 
 
-You are hesitant to raise and discuss workplace issues with anyone for fear of reprisal or judgment.
 
 
 
-You feel you have exhausted all avenues and have nowhere to turn.
 
 
 
-You are unsure how to move forward with a particular workplace issue.
 
 
 
-You need to better understand available resources.
 
 
 
 
 
'''TYPES OF ISSUES RAISED'''
 
 
 
-Respect in the workplace
 
 
 
-Staffing and classification  
 
 
 
-Official languages
 
 
 
-Workload and overtime
 
 
 
-Performance management
 
 
 
-Reprisal or fear of reprisal
 
 
 
-Discrimination
 
 
 
-Wrongdoing
 
 
 
-Accommodation
 
 
 
-Harassment
 
 
 
-Health and Safety
 
 
 
-Pay and pension
 
 
 
-Career progression
 
 
 
-Return to office
 
 
 
-Values and Ethics
 
 
 
 
 
'''RAISING ORGANIZATIONAL AWARENESS'''
 
  
Ombuds work at:
+
===What is an organizational ombuds?===
 +
According to the [https://www.ombudsassociation.org/what-is-an-ombuds- International Ombuds Association] organizational ombuds work with individuals and groups in an organization to
  
-Raising awareness on systemic issues and trends.
+
#provide a safe space to talk about an issue or concern,
 +
#explore options to help resolve conflicts, and,
 +
#bring systemic concerns to the attention of the organization for resolution.
  
-Providing feedback to those with the power to effect change on:
+
An organizational ombuds operates in a manner to preserve the confidentiality of those seeking services, maintains a neutral/impartial position with respect to the concerns raised, works at an informal level of the organizational system (compared to more formal channels that are available), and is independent of formal organizational structures.
  
-workplace well-being
+
===A diversified service offering===
 +
The organizational ombuds community currently consists of 27 ombuds in 50 agencies or departments and continues to grow.
  
-ineffective, discriminatory or unfair processes, programs and [[policies]]
+
Although the ombuds role remains the same, the composition of their office, the population served, their geographical locations, their groups and levels, as well as the diversity of complementary services offered, vary greatly depending on the department or agency.
  
-Sharing trends and promoting promising practices when engaging employee networks and champions, unions, and the federal ombuds community.
+
The following programs may be offered in your ombuds office.
 
 
 
 
'''How to Reach Us'''
 
 
{| class="wikitable"
 
{| class="wikitable"
|Department or Agency
+
|+
|Ombuds Name
+
! colspan="2" |Various program offering
|Ombuds e-mail
 
|Generic  e-mail
 
 
|-
 
|-
|Agriculture and Agrifood  Canada
+
|informal conflict mangement
|Elianne Hall
+
|disabiity management
|[[Mailto:elianne.hall@agr.gc.ca|elianne.hall@agr.gc.ca]]
 
|
 
 
|-
 
|-
|Canada  Economic Development for Quebec Regions
+
|mental health and wellbeing
|Judith  Brunet
+
|training
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
 
|-
 
|-
|Canada  Energy Regulator
+
|values and ethics
|Judith  Brunet
+
|coaching
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
 
|-
 
|-
|Canada  School of Public Service
+
|conflict of interest / political activities disclosure
|Vincent Houle
+
|services antiracisme, équité, diversité et inclusion
|[[Mailto:vincent.houle@canada.ca|vincent.houle@canada.ca]]
 
|
 
 
|-
 
|-
|Canadian  Human Rights
+
|scientific integrity
|Judith  Brunet
+
|senior Officer for Internal Disclosure of Wrongdoing
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
 
|-
 
|-
|Canadian Heritage
+
|employee assistance program
|Eliane Habib
+
|investigations
|[[Mailto:eliane.habib@pch.gc.ca|eliane.habib@pch.gc.ca]]
 
|
 
|-
 
|Canadian  Institutes of Health Research
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|}
 
{| class="wikitable"
 
|Department or Agency
 
|Ombuds Name
 
|Ombuds e-mail
 
|Generic  e-mail
 
|-
 
|Canadian  Northern Economic Development Agency
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
 
|-
 
|-
|Canadian  Nuclear Safety Commission
+
|harassment / violence prevention and/or workplace restoration
|Judith  Brunet
+
|exit interview / feedback
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
 
|-
 
|-
|Canadian  Space Agency
+
|surveys
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Correctional  Services Canada
 
|John Tremble
 
|[[Mailto:John.Tremble@CSC-SCC.GC.CA|John.Tremble@CSC-SCC.GC.CA]]
 
 
|
 
|
|-
+
|}[[Communauté des ombuds organisationnels de la fonction publique]]
|Courts  administration Service
+
__NONEWSECTIONLINK__
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Employment and Social Development Canada
 
|Elizabeth-Ann Smith
 
|[[Mailto:elizabeth.ann.smith@hrsdc-rhdcc.gc.ca|elizabeth.ann.smith@hrsdc-rhdcc.gc.ca]]
 
|
 
|-
 
|Environment and Climate Change Canada
 
|Corinne  Boudreault
 
|[[Mailto:corinne.boudreault@ec.gc.ca|corinne.boudreault@ec.gc.ca]]
 
|bureaudurespect-respectbureau@ec.gc.ca
 
|}
 
{| class="wikitable"
 
|Department or Agency
 
|Ombuds Name
 
|Ombuds e-mail
 
|Generic  e-mail
 
|-
 
|Federal  Economic Development Organization for Northern Ontario
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Financial  Transaction and Reports Analysis Centre of Canada
 
|Mijanoux  Beauchamp
 
|[[Mailto:Mijanoux.Beauchamp@fintrac-canafe.gc.ca|Mijanoux.Beauchamp@fintrac-canafe.gc.ca]]
 
|
 
|-
 
|Fisheries  and Oceans Canada
 
|Chantal  Schryer
 
|[[Mailto:chantal.schryer@dfo-mpo.gc.ca|chantal.schryer@dfo-mpo.gc.ca]]
 
|
 
|-
 
|Global  Affairs Canada
 
|Robert  Sinclair
 
|[[Mailto:robert.sinclair@international.gc.ca|robert.sinclair@international.gc.ca]]
 
|
 
|-
 
|Health  Canada
 
|Sylvie  Richard
 
|[[Mailto:sylvie.richard@hc-sc.gc.ca|sylvie.richard@hc-sc.gc.ca]]
 
|ombudsman@hc-sc.gc.ca
 
|-
 
|Immigration  and Refugee Board of Canada
 
|Raymond Kunze
 
|[[Mailto:Raymond.Kunze@irb-cisr.gc.ca|Raymond.Kunze@irb-cisr.gc.ca]]
 
|
 
|-
 
|Impact  Assessment Agency Canada
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|}
 
{| class="wikitable"
 
|Department or Agency
 
|Ombuds Name
 
|Ombuds e-mail
 
|Generic  e-mail
 
|-
 
|Indigenous Services Canada
 
|Nadia  Ferrara
 
|[[Mailto:Nadia.Ferrara@sac-isc.gc.ca|Nadia.Ferrara@sac-isc.gc.ca]]
 
|
 
|-
 
|Infrastructure  Canada
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Innovation,  Science and Economic Development Canada
 
|Eve  Nadeau
 
 
 
Acting
 
|[[Mailto:eve.nadeau@ised-isde.gc.ca|eve.nadeau@ised-isde.gc.ca]]
 
|[[Mailto:ombud@ised-isde.gc.ca|ombud@ised-isde.gc.ca]]
 
|-
 
|Justice  Canada
 
|Sonya-Kim  St-Julien
 
|[[Mailto:SonyaKim.St-Julien@justice.gc.ca|SonyaKim.St-Julien@justice.gc.ca]] 
 
|[[Mailto:ombuds@justice.gc.ca|ombuds@justice.gc.ca]] 
 
|-
 
|National  Defense
 
|Gregory  Lick
 
|[[Mailto:GREGORY.LICK@forces.gc.ca|GREGORY.LICK@forces.gc.ca]]
 
|
 
|-
 
|National  Research Council of Canada
 
|Karine  Gauvreau
 
|[[Mailto:Karine.Gauvreau@nrc-cnrc.gc.ca|Karine.Gauvreau@nrc-cnrc.gc.ca]]
 
|
 
|-
 
|Natural  Sciences & Engineering Research Council
 
|Nadine-Larcher-Auger
 
|[[Mailto:Nadine.larcher-auger@nserc-crsng.gc.ca|Nadine.larcher-auger@nserc-crsng.gc.ca]]
 
|[[Mailto:Office of the Ombuds.Bureau de LOmbuds@nserc-crsng.gc.ca|Office_of_the_Ombuds.Bureau_de_LOmbuds@nserc-crsng.gc.ca]]
 
|}
 
{| class="wikitable"
 
|Department or Agency
 
|Ombuds Name
 
|Ombuds e-mail
 
|Generic  e-mail
 
|-
 
|Office of the  Privacy Commissioner of Canada
 
|Judith Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Office of the Auditor General of  Canada
 
|Janet Campbell
 
|[[Mailto:Janet.Campbell@oag-bvg.gc.ca|Janet.Campbell@oag-bvg.gc.ca]]
 
|
 
|-
 
|Office of the Commissioner of  Lobbying
 
|Judith Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Office  of the Correctional Investigator
 
|Judith Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Office of the Secretary to the  Governor General
 
|Judith Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Offices of the Information  Commissioners of Canada
 
|Judith Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Parks Canada
 
|Denis Pariseau
 
 
 
Acting
 
|[[Mailto:denis.pariseau@pc.gc.ca|denis.pariseau@pc.gc.ca]]
 
|
 
|}
 
{| class="wikitable"
 
|Department or Agency
 
|Ombuds Name
 
|Ombuds e-mail
 
|Generic  e-mail
 
|-
 
|Public Health Agency of Canada
 
|Sylvie  Richard
 
|Sylvie.richard@hc-sc.gc.ca
 
|ombudsman@hc-sc.gc.ca
 
|-
 
|Public  Safety Canada
 
|Manda  Noble-Green
 
|[[Mailto:manda.noble-green@ps-sp.gc.ca|manda.noble-green@ps-sp.gc.ca]]
 
|[[Mailto:officeofombuds-bureaudelombuds@ps-sp.gc.ca|officeofombuds-bureaudelombuds@ps-sp.gc.ca]]
 
|-
 
|Public  Service Commission
 
|Maria  Tsourounakis
 
|[[Mailto:Maria.Tsourounakis@cfp-psc.gc.ca|Maria.Tsourounakis@cfp-psc.gc.ca]]
 
|cfp.ombuds.psc@cfp-psc.gc.ca
 
|-
 
|Public  Services and Procurement Canada
 
|Mario  Baril
 
|[[Mailto:Mario.Baril@tpsgc-pwgsc.gc.ca|Mario.Baril@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:TPSGC.bosmombudsantementale-oomhombudmentalhlth.PWGSC@tpsgc-pwgsc.gc.ca|tpsgc.bosmombudsantementale-oomhombudmentalhlth.pwgsc@tpsgc-pwgsc.gc.ca]]
 
|-
 
|RCMP  External Review Committee
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|-
 
|Shared  Services Canada
 
|Alexandre  St-Jean
 
|[[Mailto:Alexandre.St-Jean@ssc-spc.gc.ca|Alexandre.St-Jean@ssc-spc.gc.ca]]
 
|[[Mailto:ombuds@ssc-spc.gc.ca|ombuds@ssc-spc.gc.ca]]
 
|-
 
|Social  Sciences and Humanities Research Council
 
|Nadine  Larcher-Auger
 
|[[Mailto:Nadine.larcher-auger@sshrc-crsh.gc.ca|Nadine.larcher-auger@sshrc-crsh.gc.ca]]
 
|[[Mailto:Office of the Ombuds.Bureau de LOmbuds@nserc-crsng.gc.ca|Office_of_the_Ombuds.Bureau_de_LOmbuds@nserc-crsng.gc.ca]]
 
|}
 
{| class="wikitable"
 
|Department or Agency
 
|Ombuds Name
 
|Ombuds e-mail
 
|Generic  e-mail
 
|-
 
|Treasury  Board of Canada Secretariat
 
|Lianna  Ferran
 
|[[Mailto:Lianna.Ferran@tbs-sct.gc.ca|Lianna.Ferran@tbs-sct.gc.ca]]
 
|
 
|-
 
|Women and Gender Equality Canada
 
|Judith  Brunet
 
|[[Mailto:judith.brunet@tpsgc-pwgsc.gc.ca|judith.brunet@tpsgc-pwgsc.gc.ca]]
 
|[[Mailto:1conversation@tpsgc-pwgsc.gc.ca|1conversation@tpsgc-pwgsc.gc.ca]]
 
|}
 
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Latest revision as of 11:38, 7 June 2024

Federal Public Service Organizational Ombuds Community

Our guiding principles Our calendar of activities List of organizational Ombuds

Welcome to the dedicated GCWiki page for the Federal Public Service Organizational Ombuds Community!

Explore the essential role of an Ombuds in the public service, learn about our guiding principles, activities, and find key contacts. Whether you're an Ombuds, a stakeholder, a government department member, or simply seeking information, this page is your go-to resource.

What is an organizational ombuds?

According to the International Ombuds Association organizational ombuds work with individuals and groups in an organization to

  1. provide a safe space to talk about an issue or concern,
  2. explore options to help resolve conflicts, and,
  3. bring systemic concerns to the attention of the organization for resolution.

An organizational ombuds operates in a manner to preserve the confidentiality of those seeking services, maintains a neutral/impartial position with respect to the concerns raised, works at an informal level of the organizational system (compared to more formal channels that are available), and is independent of formal organizational structures.

A diversified service offering

The organizational ombuds community currently consists of 27 ombuds in 50 agencies or departments and continues to grow.

Although the ombuds role remains the same, the composition of their office, the population served, their geographical locations, their groups and levels, as well as the diversity of complementary services offered, vary greatly depending on the department or agency.

The following programs may be offered in your ombuds office.

Various program offering
informal conflict mangement disabiity management
mental health and wellbeing training
values and ethics coaching
conflict of interest / political activities disclosure services antiracisme, équité, diversité et inclusion
scientific integrity senior Officer for Internal Disclosure of Wrongdoing
employee assistance program investigations
harassment / violence prevention and/or workplace restoration exit interview / feedback
surveys

Communauté des ombuds organisationnels de la fonction publique