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| | == Proposed Roles and Responsibilities for Enterprise solutions == | | == Proposed Roles and Responsibilities for Enterprise solutions == |
| − | '''Stakeholders, defines ”who”'''
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| | | | |
| | + | {| class=wikitable |
| | + | |+ Roles and Responsibilities |
| | + | ! Stakeholders, defines ”who” |
| | + | | |
| | Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures. | | Stakeholders in the form of a ‘product board’ determine and validate user needs, prioritize the delivery roadmap and manage the related expenditures. |
| − | | + | *business/program representatives from across departments |
| − | • business/program representatives from across departments
| + | *sponsors enterprise solution |
| − | | + | *identify users |
| − | • sponsors enterprise solution
| + | *determine user needs |
| − | | + | *consumes |
| − | • identify users
| + | *contributes funds |
| − | | + | |- |
| − | • determine user needs
| + | ! Business Owner, defines ”what” |
| − | | + | | |
| − | • consumes
| |
| − | | |
| − | • contributes funds
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| − | | |
| − | '''Business Owner, defines ”what”'''
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| − | | |
| | The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate. | | The Business Owner has overall accountability for delivering on the business outcomes and achieving the benefits that a solution is meant to enable or facilitate. |
| − | | + | *Defines the required capabilities and intended business outcomes and benefits |
| − | • Defines the required capabilities and intended business outcomes and benefits
| + | *Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation |
| − | | + | *Establishes and maintains governance |
| − | • Serves as sponsor and is accountable for the achievement of the business outcomes and benefits following implementation
| + | *Secures funding and resources and provides oversight |
| − | | + | *Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery |
| − | • Establishes and maintains governance
| + | *Reviews and signs-off on key strategic risks |
| − | | + | *Authorizes the IT service |
| − | • Secures funding and resources and provides oversight
| + | *Oversees data stewardship practices at the production solution-level |
| − | | + | *Creates roadmap for service or product improvements |
| − | • Consults with and engages stakeholders and other implicated parties to ensure alignment towards delivery
| + | |- |
| − | | + | ! Service Provider, defines ”how” |
| − | • Reviews and signs-off on key strategic risks
| + | | |
| − | | |
| − | • Authorizes the IT service
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| − | | |
| − | • Oversees data stewardship practices at the production solution-level
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| − | | |
| − | • Creates roadmap for service or product improvements
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| − | | |
| − | '''Service Provider, defines ”how”'''
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| − | | |
| | The Service Provider operates and manages IT solutions and/or services and provides them to end users. | | The Service Provider operates and manages IT solutions and/or services and provides them to end users. |
| | | | |
| − | • Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability
| + | *Responsible on behalf of an organization for requirements definitions, service delivery, security and reliability |
| | + | *Implement the requirements |
| | + | *Signs off on platform scope |
| | + | *Collect data to measure service levels and key performance indicators |
| | + | *Ensure compliance with standards |
| | + | *Monitor, test and adjust as required |
| | + | *Support innovative products and services |
| | + | *Conduct security assessments |
| | + | |} |
| | | | |
| − | • Implement the requirements
| + | == Proposed Governance for Enterprise solutions == |
| | | | |
| − | • Signs off on platform scope
| + | === '''DM CEPP''' === |
| − | | + | • Enterprise Business Direction |
| − | • Collect data to measure service levels and key performance indicators | |
| − | | |
| − | • Ensure compliance with standards
| |
| − | | |
| − | • Monitor, test and adjust as required
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| − | | |
| − | • Support innovative products and services
| |
| − | | |
| − | • Conduct security assessments
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| − | | |
| − | == Proposed Governance for Enterprise solutions ==
| |
| | | | |
| | === '''Product management board per solution''' === | | === '''Product management board per solution''' === |
| | • Cross departmental stakeholder representation | | • Cross departmental stakeholder representation |
| − |
| |
| − | === '''DM CEPP''' ===
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| − | • Enterprise Business Direction
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| | | | |
| | === '''GC EARB''' === | | === '''GC EARB''' === |