Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/February 16 2021"

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(Created page with "fr:Groupe de travail federal provincial territorial sur la gestion du contenu web COVID-19/16 fevrier 2021 {{Template:FPT COVID web management Tabs}} ==Meeting informati...")
 
 
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{{Template:FPT COVID web management Tabs}}
 
{{Template:FPT COVID web management Tabs}}
  
==Meeting information==
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==General updates==
Tuesday February 16, 2021 - 1:00 PM to 2:00 PM
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*Health: Health professionals document page updated
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*New guidance from NACI on key populations https://www.canada.ca/en/public-health/services/immunization/national-advisory-committee-on-immunization-naci/guidance-key-populations-early-covid-19-immunization.html
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*Vaccine remains top file, vaccine and treatment and authorized vaccines are main pages
  
*Join meeting via Meet:
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==Update on travel content ==
[https://meet.google.com/sqv-xykt-wag https://meet.google.com/sqv-xykt-wag]
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*Within the main travel landing page, new section “Planning entry to Canada”
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*Travel section has moved up on the coronavirus landing page
 +
*Driving and flying checklist pages launched recently to make rules clearer for entry
 +
 +
==Google snippets update & discussion (Teressa Peters, PEI)==
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*PEI in conversation with Google regarding  recovered (and receiving information from the outbreak update page)
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*Currently resolved is blank, and wants to get that issue resolved soon with Google (not just for PEI, but all of Canada)
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*PEI has one page on cases and recovered, Teressa unsure if being submitted or directly from site
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*Ed (Health) explained that numbers are usually submitted from the provinces and suggested sending him directly if there are issues
  
Join by phone
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==Follow up conversation on user feedback ==
+1 647-734-3101(Canada)<br>
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*Reviewed recent Airtable (and how tagging works within the comments for the algorithm) to look at what can be improved within tasks
636 359 639# Pin
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*Challenges:
 
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:*Feedback accumulates quickly
==Agenda==
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:*Realized there are many tagging models as people working on it, choosing a right tracking strategy is crucial for success for the algorithm
# Vaccine update     
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:*Making sure that contact information is consistently blocked personal data
##Analytics update
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*On ArriveCan, found that people still wanted to use contact (even with stronger wording) - working on a version that will provide a link to contact information
##Upcoming content
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*Realized this is a useful tool in finding issues as pages are launched and edited
# Interjurisdictional travel study results
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*Vision is to replace report a problem button with the feedback tool
# Do provinces/territories have any feedback about federal content gaps to share? Do you need anything from the federal site/team? 
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*Currently Report a problem is mandatory but want to make the feedback tool only when willing/ready to use that content (otherwise it’s useless as the data needs to be looked at consistently)
# Cross-linkages with provinces/territories
 
## Business and finance
 
#Discussion item: Who has or is building a design system?
 
  
 
==Notes and action items==
 
==Notes and action items==
*[https://docs.google.com/spreadsheets/d/1_NnTmzVOSJyMy-raTnYrU8NlHVnJWCgL0BRdNG9HwX0/edit?ts=601813ee#gid=0 List of federal COVID-19 web pages]
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[[Category:COVID communications]]
*<b>Presentation:</b> [[Media:User feedback (Jan 25-31) - Vaccines - FPT.pdf]]
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*<b>Presentation:</b> [[Media:User feedback pilot - February update.pdf]]
*<b>Presentation:</b> [[Media:Handoff to Provinces study (1).pdf]]
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*[https://travel.gc.ca/travel-covid/travel-restrictions/entering-canada-checklist#flying Travel Checklist]
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*[https://travel.gc.ca/travel-covid/travel-restrictions/entering-canada-checklist#driving Driving checklist]
 
[[Category:COVID communications]]
 
[[Category:COVID communications]]

Latest revision as of 16:14, 9 August 2021


Home Meetings Collaboration space Contacts

General updates

Update on travel content

  • Within the main travel landing page, new section “Planning entry to Canada”
  • Travel section has moved up on the coronavirus landing page
  • Driving and flying checklist pages launched recently to make rules clearer for entry

Google snippets update & discussion (Teressa Peters, PEI)

  • PEI in conversation with Google regarding recovered (and receiving information from the outbreak update page)
  • Currently resolved is blank, and wants to get that issue resolved soon with Google (not just for PEI, but all of Canada)
  • PEI has one page on cases and recovered, Teressa unsure if being submitted or directly from site
  • Ed (Health) explained that numbers are usually submitted from the provinces and suggested sending him directly if there are issues

Follow up conversation on user feedback

  • Reviewed recent Airtable (and how tagging works within the comments for the algorithm) to look at what can be improved within tasks
  • Challenges:
  • Feedback accumulates quickly
  • Realized there are many tagging models as people working on it, choosing a right tracking strategy is crucial for success for the algorithm
  • Making sure that contact information is consistently blocked personal data
  • On ArriveCan, found that people still wanted to use contact (even with stronger wording) - working on a version that will provide a link to contact information
  • Realized this is a useful tool in finding issues as pages are launched and edited
  • Vision is to replace report a problem button with the feedback tool
  • Currently Report a problem is mandatory but want to make the feedback tool only when willing/ready to use that content (otherwise it’s useless as the data needs to be looked at consistently)

Notes and action items