Federal Provincial Territorial COVID-19 web management working group/February 16 2021
					
				 
				
				
				
				
			 
			
			General updatesUpdate on travel content
- Within the main travel landing page, new section “Planning entry to Canada”
- Travel section has moved up on the coronavirus landing page
- Driving and flying checklist pages launched recently to make rules clearer for entry
Google snippets update & discussion (Teressa Peters, PEI)- PEI in conversation with Google regarding  recovered (and receiving information from the outbreak update page)
- Currently resolved is blank, and wants to get that issue resolved soon with Google (not just for PEI, but all of Canada)
- PEI has one page on cases and recovered, Teressa unsure if being submitted or directly from site
- Ed (Health) explained that numbers are usually submitted from the provinces and suggested sending him directly if there are issues
Follow up conversation on user feedback- Reviewed recent Airtable (and how tagging works within the comments for the algorithm) to look at what can be improved within tasks
- Challenges:
- Feedback accumulates quickly
- Realized there are many tagging models as people working on it, choosing a right tracking strategy is crucial for success for the algorithm
- Making sure that contact information is consistently blocked personal data
 
- On ArriveCan, found that people still wanted to use contact (even with stronger wording) - working on a version that will provide a link to contact information
- Realized this is a useful tool in finding issues as pages are launched and edited
- Vision is to replace report a problem button with the feedback tool
- Currently Report a problem is mandatory but want to make the feedback tool only when willing/ready to use that content (otherwise it’s useless as the data needs to be looked at consistently)
Notes and action items