<b>3 task groups accounting for 85% of feedback:</b>
<b>3 task groups accounting for 85% of feedback:</b>
:*Vaccine distribution:
:*Vaccine distribution:
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*how/when/where can I get the vaccine? Timeline is the most common question: when can I expect to be vaccinated? Users include their province too … “I’m 80 and live in BC … when will I get vaccinated”
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:*how/when/where can I get the vaccine? Timeline is the most common question: when can I expect to be vaccinated? Users include their province too … “I’m 80 and live in BC … when will I get vaccinated”
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*Getting the vaccine: how do I register? Do I need to call someone to know when it’s my turn? How will I know when it’s my turn?
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:*Getting the vaccine: how do I register? Do I need to call someone to know when it’s my turn? How will I know when it’s my turn?
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*Where can I get the vaccine near me?
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:*Where can I get the vaccine near me?
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:*Vaccine safety:
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*Vaccine safety:
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*Is the vaccine safe?
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:*Is the vaccine safe?
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*I have health issue … is it safe?
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:*I have health issue … is it safe?
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*Ingredients? Allergens? People are looking for confirmation that the vaccine is safe even if their allergen isn’t listed
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:*Ingredients? Allergens? People are looking for confirmation that the vaccine is safe even if their allergen isn’t listed
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:*Vaccine side effects
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*Vaccine side effects
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**Statistics:
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:*Statistics:
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*Statistics on number of vaccines administered
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:*Statistics on number of vaccines administered
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*How many vaccines and doses have been delivered to my province/territory?
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:*How many vaccines and doses have been delivered to my province/territory?