Difference between revisions of "GC Remote Working/Home"

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[[FR:GC_Télétravail/Accueil]]
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='''Welcome to GC Remote Working'''=
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=Welcome to GC Remote Working=
 
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
 
This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.   
  
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Bookmark this page and check back often for more content as the situation evolves.  
 
Bookmark this page and check back often for more content as the situation evolves.  
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If you have tips and trick you would like to share, please contact us at: [mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca].  
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If you have tips and trick you would like to share, [mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca please send us an e-mail].  
 
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=Remote Working: Audio and Visual Conferencing=
 
  
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By now, we are all (mostly!) adjusting to remote working. Because we can no longer meet face to face, we are relying heavily on both audio and video conferencing tools to collaborate with our colleagues. In these times, it’s also nice in these times to hear a familiar voice and see a friendly face (and sometimes kids and cats, too).
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== '''A Look Back: A Year of the GC Remote Worker Wiki''' ==
 +
Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn.
  
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In this post, we have gathered and shared the most recent and helpful information on how you can make the most of GC audio and video conferencing.  From etiquette to security to ways to find support – check out our post to see how we are helping you make the best of the virtual meeting tools available.  
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A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.
  
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'''Etiquette and Best Practices:'''
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Our very first post was on audio video conferencing back on May 6<sup>th</sup> – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  
  
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Shared Services Canada (SSC) already had great tips and best practices prepared for using audio and visual tools for meetings and collaboration.
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Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!
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Check out this handy printable guide which outlines etiquette and preparation tips for successful video conferences. [https://wiki.gccollab.ca/images/1/1c/VC_Etiquette_-_v1a.pdf Click Here]
 
  
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'''Security Considerations for using Audio Visual conferences'''
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Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.
  
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Using video-teleconferencing software correctly goes further than good business etiquette. On April 14th, the Canadian Security Establishment (CSE) published an alert to video conferencing users:
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Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.
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“Care should be taken in the implementation and use of these to ensure that expected levels of integrity and confidentiality are maintained.”
 
  
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Media reports mention “Zoom Bombing” – which means some video conferencing tools can be vulnerable to third-party infiltration or high jacking which disrupts business to even compromises computer systems. They CSE alert also addresses how link and file sharing in VTC applications may lead to risks similar to those present when opening links or files from emails.
+
If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.
  
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Check out the [https://cyber.gc.ca/en/alerts/considerations-when-using-video-teleconference-products-and-services CSE Alert].
+
As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.
  
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Want to learn more about the security features of the audio and video conferencing tools you use?  Here is a list of some of the VTC tools approved for use in the GC.  
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'''We want to hear from you!''' We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [[Mailto:ssc.gcremoteworkinggcrw-gctravailadistancegctd.spc@canada.ca|this email]].
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* [https://docs.microsoft.com/en-us/microsoftteams/teams-security-guide Microsoft Teams - security features and security architecture vs. cyber-attacks]
 
  
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* [https://help.webex.com/en-us/8zi8tq/Cisco-Webex-Best-Practices-for-Secure-Meetings-Hosts Cisco WebEx - security best practices to employ for a WebEx meeting]
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<small>''July 2021''</small>
  
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<br>'''Topics:'''
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{|
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|-
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| '''Mental Health''' |||| '''M365''' |||| '''Smartphone''' |||| '''AV Conferencing''' |||| '''Virtual Teams''' |||| '''Information Management'''
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|-
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| [[Image:Mental Health attribution rqr'd1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Mental_Health]] || [[Image:Blank.png|30px]] || [[Image:M365_attribution_rqrd1.png|75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/M365]] || [[Image:Blank.png|30px]] || [[Image:Smartphone1.png|50px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Smartphone]] || [[Image:Blank.png|30px]] || [[Image:AVVC_Icon1.png|100px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Audio_Visual_Teleconference]] || [[Image:Blank.png|30px]] || [[Image:Virtual Teams1.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/VirtualTeams]] || [[Image:Blank.png|30px]] || [[Image:More_Topics_Coming_Soon.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Information_Management]]
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| '''Second Language''' |||| '''SSC Best'''
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'''Practices'''
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|||'''Students'''
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'''Support'''
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|    '''GC Tools'''
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|'''Social Media'''
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|'''Spotlight on'''
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'''Busrides'''
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| [[File:SecondLanguageIcon.png|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/MaintainingSecondLanguage|75x75px]]
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|| [[Image:Blank.png|30px]] ||[[File:SSC_Best_Practices_Icon.png|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/SSCBestPractices|75x75px]][[Image:Blank.png|30px]]
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|[[Image:support_aux_étudiants.png|75x75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Students_Supports]]
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|[[File:GCtools.jpg|75x75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/GCTOOLS]]
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|[[File:Social Media2.png|frameless|125x125px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Social_Media]]
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|[[File:Busridesmono2.png|frameless|75x75px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/busrides]]
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|'''Accessibility'''
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|'''Remote Office'''
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|[[Image:Accessibility_icon.png|90px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Accessibility]]
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|[[Image:Remote_Office_Topic_Image.png|70px|link=https://wiki.gccollab.ca/GC_Remote_Working/Home/Remote_Office]]
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'''Meet the Audio and Web Conferencing Community!'''
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==Similar Communities and Forums==
  
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Want to connect with others about audio and web conferencing?
+
{|
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Through GCConnex, you can join this open group of 4,000 other Government of Canada employees that are interested in learning and using GC audio/video products. Find the Audio and Web Conferencing GCConnex Community [https://gcconnex.gc.ca/groups/profile/27581245/audio-and-web-conferencing-government-teleconferencing-service-services-daudioconference-et-de-cyberconference-le-service-gouvernemental-de-teleconferences?language=en here]
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|-
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|[[Image:Profile-FLEXGC.jpg|100px|link=https://gccollab.ca/groups/profile/1605187/enflexgcfrflexgc]]||Connect here:
 +
*Medium: [https://medium.com/@flexgc.canada @flexgc.canada]
 +
*Twitter: [https://twitter.com/FlexGCInfo @FlexGCinfo]
 +
*GCcollab: [https://gccollab.ca/groups/profile/1605187/enflexgcfrflexgc Flex GC group]
  
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|||[[Image:Busrides_sticker_bil23.jpg|125px|link=https://busrides-trajetsenbus.ca/]]
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==We have also created a list of other helpful resources related to remote working from across the GC:==
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||||Connect here:
 +
*[https://twitter.com/DigiAcademyCAN Twitter]
 +
|}
  
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'''General Guidelines and Tips for Working Remotely'''
+
==Community of Practice==
−
* [[GC_Remote_Working/Home/What_You_Need_to_Know|The Transition to a Remote Workforce: What You Need to Know]]
 
−
*[https://cepublic.myschool-monecole.ca/ct.asp?id=4FBE22C88E100B15884C23E41537104D6081616F46F637F396222F80F9E6369E5A69CD7F8F065E83AC754D2BE69888ADBA1E75852E74AA7BB10362373FD0BE45&ct=4aeUs0QAAABCWmgzMUFZJlNZwNvyywAADpmAAAOAED%2f93%2bAgAEEU9GkbQnqaaNqPIU0aANAAHr2A2GcjExKn9c0WIYQLqBOivdi5a1WJ1ZYiXGDaH1kN%2boZSQjOmhdyRThQkMDb8ssA%3d COVID-19: Working Virtually] 
 
−
* [https://cepublic.myschool-monecole.ca/ct.asp?id=9AD80DBE27397F3E08561E088375A8A94BA3A4E3C2150F1134457E2BDF63AEDB7D8806F0BD3548C6A0F95A6BECA6E0184B291824D55E45B7F936436FE5D795F7&ct=4aeUs0sAAABCWmgzMUFZJlNZRBWjSAAAERmAAAOAED%2f%2f3OAgAFRTTQNNAAAinqPSPaSNDTI%2fUl0xugKvIKFaIvaPWStDqdBUo%2bOj2OXSF4UtS1OZWBNfc%2fdHdnVP1BAHF8XckU4UJBEFaNIA COVID-19: Working Remotely - Tips for Team Members] 
 
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* [https://cepublic.myschool-monecole.ca/ct.asp?id=77DF00FC45CF3C8EA70B1130A03D90B9738760A7A5E5CE146D47A4E9D371B64BDF18069EEF5D33F5D31764B8433B6B050694692D48E219297684F5FC90DCA73A&ct=4aeUs0sAAABCWmgzMUFZJlNZPNu41wAAEZmAAAOAED%2f%2f3OAgAFCgAADJkEU9T0hvU0TTEyeUyTzIMceAYOE1XMtIQt7Vm3vNiDya4FQVDZKZdtQMcxwuMJq3XivVDPofi7kinChIHm3ca4A%3d COVID-19: Working Remotely - Tips for Team Leaders] 
 
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* [https://cepublic.myschool-monecole.ca/ct.asp?id=AFF274BD8F6F0FF591A003CC0AD5A43031863AC1D68AD8542543608C119CB27702C08E263788EFF27F660A8E3C78151AD2BED175B2F766B3B7A5FD6ECAE161FA&ct=4aeUs0cAAABCWmgzMUFZJlNZXiU%2bHQAAD5mAAAOAED%2f%2f38AgAEhqnqZGmnpPSepgaQiaAaAAAtdfkNi7gZGT5Zmlzw4V9UQxxqemWz0BRZwkM13GdC4fL1WCJd8dHQEvi7kinChILxKfDoA%3d Virtual Team Toolkit] 
 
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* [https://cepublic.myschool-monecole.ca/ct.asp?id=6C98191BFB37A09A187B843F3FF8A9D78DC9E46CCCDF11429B1730233165CFBCEB493B97E5EBFD21D886057A1349FF6564ECB8DD3EC299D830985A363EE3E412&ct=4aeUs0cAAABCWmgzMUFZJlNZLKR%2fyAAAEZmAAAOAED%2f338AgAFRQ00AaAGgx%2bppDTZR6nqPU2p6iu7cn8L6mDFUhWX1MEweCyFo0SepanAtJXnygFpV55ZDcyloFgaFP%2bLuSKcKEgWUj%2fkA%3d Virtual Team Charter Guidelines]
 
  
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'''Mental Health'''
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We joined in on the May 21st [https://gccollab.ca/groups/profile/2014905/enm365-community-of-practicefrcommunautu00e9-de-pratique-m365 M365 Community of Practice] meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the [https://gccollab.ca/file/view/4933453/enaudio-recording-m365-cop-may-21-2020frenregistrement-audio-m365-cdp-21-mai-2020 recording here]. Please note that you require a gccollab account for access.
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* [https://cepublic.myschool-monecole.ca/ct.asp?id=8A0C16EF7603D254FEFD043E238205FC649F69F4619DEA09B4C2BD9ED1D82874C04BEE06FA72FADE3B0C06784E683106B642869997F2E5731972490AC56E7C56&ct=4aeUs1sAAABCWmgzMUFZJlNZ0CYR%2fwAAF5mAAAOgMD7v34AgAEhqnqaeiep6ZJ6jRpoNTQBP1TR6jCMQWmyZ5U3PrDVDjDxSiS%2bgXUFpU428GWktuLzIho0y1Z0V8mjPyiPX8RqBHfs0hIoDVDsXckU4UJDQJhH%2f COVID-19 and Mental Health @ Work] 
 
−
* [https://cepublic.myschool-monecole.ca/ct.asp?id=8676CB6AB1C61379C69AAC215B39F4B51E84BF1FF093C23189AC0BFD0842A354EDB9B45620CB996E17DDED7F701FA2861639C849377CDCB5D26357C212D4AE92&ct=4aeUs1IAAABCWmgzMUFZJlNZftXVywAAFJmAAAOgMD7n34AgAEiKeptQ2J6U9RkNBqaTZJ6I2pow1FgLnx4Tsei0KJrw1PpK7mQ2lMFkUflr7maNXGrKbSeI03iTMODUdtfkkfonFfxdyRThQkH7V1cs Mental health tips for working from home] 
 
  
−
'''Cyber Health'''
+
==Attributions and Sources==
−
* [https://cepublic.myschool-monecole.ca/ct.asp?id=68D94B88CED4C13BEBCE2B466E003963AF2EB7BD268FAEDB9CB13A92AF337C780BB686A8D73738D00426D60B692550F74D8B8E759C89914B774EFA5ECF192027&ct=4aeUs0sAAABCWmgzMUFZJlNZzOqJkwAAExmAAAOgMD7l36AgAFCgAGgZMgij0m1PKemiZom1EUIc6D4i3yrCdsaYK%2boFHF5OFeCmKbwsp6xZWDq43Mg3EEh5VHhqSYC%2fF3JFOFCQzOqJkw%3d%3d Staying cyber-healthy during COVID-19 isolation] 
 
  
−
'''M365'''
+
[https://wiki.gccollab.ca/GCRW_Test/AttributionsandSources: Attributions and Sources]
−
* [[M365|M365 Training Materials]]
 
−
For the latest COVID-19 updates, please visit: [https://cepublic.myschool-monecole.ca/ct.asp?id=DAC64C0DCFFECBC4DF6BE9DFCEEACC8FA57BFB30EFD4EA587F8E911BC73B5E02E5F70ED46BF5709ABBF9ED0274766B8AF15E154FB1D89F4BF2004F8D323EA5E3&ct=4aeUs7QAAABCWmgzMUFZJlNZcylZbwAAMJuAAwPwMoAAv%2bffgCAAhCKemUaPJQ0%2fIhoam1CKemiZoCYmQA0QuN2F4PPvXul0nkBlVqYT1JpUBOmVywdzseRgUDp5avQw4F3joY7Th6DZqr90vIExtmCK3klusRZt4%2fAnQFmnYHRrNl2ZKuhJTHBEbwG1bWRFoOvSUN4wYoQSS89LPZk1wmbpfBgiF%2bAj%2bLuSKcKEg5lKy3g%3d Canada.ca/coronavirus], [https://www.canada.ca/en/government/publicservice/covid-19.html?utm_campaign=not-applicable&utm_medium=vanity-url&utm_source=canada-ca_coronaviruspublicservice Canada.ca/coronaviruspublicservice] or [https://www.canada.ca/en/government/publicservice/covid-19.html GCIntranet].
 
  
 
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Latest revision as of 10:58, 21 July 2021


GC Remote Worker Banner English.png

Welcome to GC Remote Working

This new forum was created by experts at Shared Services Canada in an effort to help GC workers newly impacted by the COVID-19 pandemic who find themselves working remotely.

This is an unprecedented situation; and one which is continually evolving. Remote workers need easy access to the latest information on the available tools and solutions as well as tips, best practices and updates.

Our aim with GC Remote Working is to gather the relevant remote working information in one place. We are only getting started. Our content is based on available information from all corners of the Government of Canada.

We plan to dive into topics such as security, information and document management, making “smart” use of your smart phone, using alternative tools and an introduction to Microsoft Office 365 and Teams.

Bookmark this page and check back often for more content as the situation evolves.

If you have tips and trick you would like to share, please send us an e-mail.

A Look Back: A Year of the GC Remote Worker Wiki

Since May, 2020 the Shared Services Canada Technology Showcase team has been working in full pivot mode to deliver content relevant to GC technology users. Unable to deliver our planned in-person information sessions, we created the GC Worker Wiki to curate and share information available from across the GC.  Our focus? Remote working. As the GC workforce nationwide adapted quickly to remote working, there was much to learn.

A year later, our Remote Working wiki has had more than 5, 434 views. We have created and shared 14 different posts and each post is viewed an average of 120 times.

Our very first post was on audio video conferencing back on May 6th – which offered tips to fully leverage audio and video conferencing tools. Essentially, audio and video conferencing was out path to re-creating the in person connections we were used to.  

Flash forward 14 months and our last post focused on a deeper dive into using Teams and Microsoft 365. In fact, we did three posts on M365 alone!

Our most viewed post? Information Management last June. We all needed an important reminder about correctly storing and sharing our business information when working remotely.

Over the past 14 months we have covered topics from mental health, to team building to highlighting the best of GC social media. We have partnered with Communities of Practice – the M365 CoP and the GC Flex group and worked closely with the Canada School of Public Service. We have shared tips and support mechanisms for learning a second language when working remotely. And we have covered the depth and breadth of SSC’s accessibility support and tools program; which has become even more important while we are away from the office.

If you have not yet read through these posts, take a look back and learn something new to help you make the most of remote working.

As the Technology Showcase team moves forward, we will be developing new wiki and other ideas to continue to bring you the best of SSC and GC supports for today’s digital worker, both virtually and eventually, in person. We are currently developing a Virtual InfoSession, product videos, and an interview series.

We want to hear from you! We are always looking for new topics to cover. Reach out to share your ideas and suggestions by using  [email].

July 2021


Topics:

Mental Health M365 Smartphone AV Conferencing Virtual Teams Information Management
Mental Health attribution rqr'd1.png Blank.png M365 attribution rqrd1.png Blank.png Smartphone1.png Blank.png AVVC Icon1.png Blank.png Virtual Teams1.png Blank.png More Topics Coming Soon.png
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Second Language SSC Best

Practices

Students

Support

GC Tools Social Media Spotlight on

Busrides

SecondLanguageIcon.png Blank.png SSC Best Practices Icon.pngBlank.png Support aux étudiants.png GCtools.jpg Social Media2.png Busridesmono2.png
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Accessibility Remote Office
Accessibility icon.png Remote Office Topic Image.png

Similar Communities and Forums

Profile-FLEXGC.jpg Connect here: Busrides sticker bil23.jpg Connect here:

Community of Practice

We joined in on the May 21st M365 Community of Practice meeting. We invited our friends leading the GC Flex initiative to present on team charters and trusted communications as it relates to remote working. Check out the recording here. Please note that you require a gccollab account for access.

Attributions and Sources

Attributions and Sources



Retrieved from "https://wiki.gccollab.ca/index.php?title=GC_Remote_Working/Home&oldid=50766"