CSPS Digital Academy/Self-Assessment Learning

Gear up for the CSPS Digital Accelerator with Self-Directed Learning We want you and your team to get the most out of the CSPS Digital Accelerator! Before you begin the Discovery phase, it is important to address any of the gaps identified through your Digital Readiness Self-Assessment. Select from the curated self-directed learning resources based on your overall and Digital Standard-specific scores. Note: The self-assessment and this resource are both minimum viable products (MVP). They focus on nurturing a digital and growth mindset and five of the ten Digital Standards most closely aligned with the objectives of the CSPS Digital Accelerator. Future iterations will expand to include the remaining five Digital Standards and will incorporate changes based on user (your!) input. Send us your suggestions at: csps.digitalacademy-academiedunumerique.efpc@canada.ca.

What do you want to learn?

Legend Busrides episode Online self-paced Video Article Job-aid Nurture a digital and growth mindset Intelligence and learning ability can be developed and improved. Be prepared to unlearn the old and learn the new. Title Format Description Time #GCDigital For those of you who have been knee deep in digital for a number of years, the hashtag #GCDigital makes sense. But beyond the hashtag, what does the expression “GCDigital” mean to you? 2 minutes How to be Digital in the Canadian Public Service Learn how to apply a digital mindset to your work as a public servant. 2.0 hours Achieving Digital Dexterity This course covers the techniques for achieving digital dexterity in your organization, along with the resulting benefits. You'll explore how to establish a tech-centric mindset and how to digitize practices that support digital dexterity. You'll also learn how to gauge organizational progress toward digital dexterity and what the strategies are for supporting it. *login to GCcampus required 19 minutes Let’s Get Digital In this episode, we explore how you can take steps to increase your digital literacy—in other words, how you can use digital technology and communication tools as part of your day-to-day work. This could include accessing and managing information and communicating with others. 2 minutes The GC Digital Standards Learning to Walk the Digital Talk: The Digital Standards 3 minutes Playbook for Gender Equality in the Digital Age Developed by the Digital Inclusion Lab at Global Affairs Canada, the purpose of the Playbook for Gender Equality in the Digital Age is to put forward a set of best practices to support gender equality in digital contexts. 10 minutes Developing a Growth Mind-set In this course, you'll learn about the characteristics of a growth mindset, such as perseverance, and how to distinguish it from a fixed mindset. You’ll also explore methods of developing mindsets for success, and how professional growth can benefit you and your organization. *login to GCcampus required 20 minutes The digital government atlas 2.0: the world's best tools and resources Welcome to Apolitical’s digital government resource atlas 2.0 — a collection of some of the best publicly available tools, guidebooks and datasets from around the world. unlimited - portal of resources Best practices for Digital Transformation This course presents best practices for managing change in your organization. It shows you how to adapt business operations, and make them more resilient and flexible in the face of change. You’ll also learn about the role of leaders in digital transformation and the best ways to avoid common mistakes. *login to GCcampus required 27 minutes Design with users Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development. Title Format Description Time Exploring customer journey mapping In this course, you'll learn how to create a customer journey map. This problem-solving tool can help you brainstorm effective solutions for key customer pain points. You'll also explore how to recognize and prioritize actions that improve your customer focus, and how to avoid common mapping mistakes. *login to GCcampus required 23 minutes Listening can be just the opposite of what we might think 4 techniques to become a better listener to create a better world 8 minutes Let’s talk about accessibility Digital technologies are an increasingly important resource in many aspects of life: education, employment, government, commerce, health care, recreation, and more. It is essential that these be accessible in order to provide equal access and equal opportunity to people with diverse abilities. 7 minutes Design with users #designwin In this episode, we’ve selected 3 great videos dealing with the basic principles of user-centred design for you to watch. 4 minutes Gender-based Analysis Plus (GBA+) Step-by-step Learn the key concepts of GBA+ and recognize how various identity factors can influence the experience of federal government initiatives. Access a job aid to help you demystify and apply GBA+ to your work. 7 minutes GBA+ Intersectionality job aid This tool can help you reflect on peoples’ multiple identity factors, and how that may impact their experiences with government initiatives. Given that our work may differ as public servants, this job aid may be adapted and changed to meet your organizational and contextual needs. 10 minutes Overcoming Unconscious Bias in the Workplace Ensuring a diverse workplace requires seeing past not just individual biases, but also institutional biases that can become ingrained in teams and organizations. In this course, you'll learn about the process of overcoming organizational biases and how to function as an inclusive leader. You'll also learn specific tactics for combating unconscious biases in the workplace. *login to GCcampus required 30 minutes Iterate and improve frequently Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development. Title Format Description Time The Agile Leader In this course, you will learn how to adopt a focused and flexible mindset; respond quickly with adaptive techniques; and empower others to reach the goal. *login to GCcampus required 43 minutes Developing and Supporting an Agile Mindset This course explains why it's important for organizations to cultivate a culture of agility. You'll explore the characteristics that distinguish an agile mindset from a fixed mindset. You'll learn how to encourage and build an agile enterprise, and how doing this will help your business flourish. The course also covers how developing and supporting an agile mindset can benefit both your corporate culture and your business success. *login to GCcampus required 26 minutes Agile. Step by Step What could be better than putting users at the centre of our efforts to improve our jobs and service offerings? How about doing all that while being agile? Sounds great, right? But hmm… what does “agile” mean? 9 minutes Agile stakeholder engagement and team development In this course you'll learn about Agile teams and team leadership, including the characteristics of an effective Agile team. The course introduces you to common team development strategies and developmental mastery models. It also covers effective communication tools and the benefits of using facilitation techniques like Agile games to foster collaboration and cooperation. *login to GCcampus required 53 minutes Building a culture of design thinking This course presents ways to develop customer focus so that you can define problems. You'll explore design thinking strategies that will show you how to reframe problems, how to brainstorm solutions and when to use prototypes. You'll also identify best practices for user testing, and ways of gathering and reviewing feedback that will help you solve problems effectively. *login to GCcampus required 22 minutes Empower staff to deliver better services Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development. Title Format Description Time Polishing Your Feedback Skills This course covers when and how to give feedback positively, how to handle bad reactions and your own nervousness, and how to give feedback to people at different organizational levels. *login to GCcampus required 30 minutes Experience, empowerment, and empathy — 3 data skills for local government Don’t be afraid to pitch an idea — and encourage it when your colleagues do the same. 7 minutes The ‘people side’ of digital transformation The pandemic has opened the digital floodgates. It’s no wonder staying afloat can feel difficult. 6 minutes FWDThinking Series Episode 2: Empowering Product Teams Find out more about empowering public sector product managers. 8 minutes Be good data stewards Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development. Title Format Description Time Example Example "Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Example Collaborate widely Research with users to understand their needs and the problems we want to solve. Conduct ongoing testing with users to guide design and development. 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