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Quality Policy (CNSC Laboratory Calibration Services) (view source)
Revision as of 13:08, 9 February 2021
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'''<big>Author: Aslam Ibrahim</big>'''
=== Laboratory Quality Policy ===
CNSC senior management and Laboratory management are committed to always achieving a high level of quality in calibrating radiation instruments to provide reliable measuring, monitoring, and detection of radiation fields for our customers.
CNSC senior management and Laboratory management are committed to always achieving a high level of quality in calibrating radiation instruments to provide reliable measuring, monitoring, and detection of radiation fields for our customers.
Adequate resources are provided and relevant controls are implemented in the quality process to ensure continuous improvement in the management system and to achieve business excellence.
Adequate resources are provided and relevant controls are implemented in the quality process to ensure continuous improvement in the management system and to achieve business excellence.
=== Laboratory Quality Policy Statement ===
CNSC LSD is committed to providing the highest possible quality and reliability of radiation instrumentation services to CNSC staff and other federal and provincial organizations for purposes of inspections, training and other compliance and independent monitoring exercises.
CNSC LSD is committed to providing the highest possible quality and reliability of radiation instrumentation services to CNSC staff and other federal and provincial organizations for purposes of inspections, training and other compliance and independent monitoring exercises.
Our Quality Policy Statement shall be reviewed during the management meetings and is issued under the authority of senior management – DG, DERPA.
Our Quality Policy Statement shall be reviewed during the management meetings and is issued under the authority of senior management – DG, DERPA.
The following are the key policy statements:
The following are the key policy statements:
This LMS manual communicates to all Laboratory personnel concerning the importance of meeting customer, statutory and regulatory requirements.
This LMS manual communicates to all Laboratory personnel concerning the importance of meeting customer, statutory and regulatory requirements.
=== Laboratory Quality Objectives ===
The quality objectives of the Laboratory are:
• To ensure that our services meet our client’s satisfaction and where possible exceed their expectations
• To ensure that our services meet our client’s satisfaction and where possible exceed their expectations
• To target continuous improvement of the services supplied
• To target continuous improvement of the services supplied
• To communicate our policies, strategies and objectives to relevant parties
• To communicate our policies, strategies and objectives to relevant parties
b. complaints received from customers are less than 1 complaint per year
b. complaints received from customers are less than 1 complaint per year
=== Aims and Structure of Management System ===
The aims of the Laboratory’s management system are to comply with its Quality Policy and achieve Quality Objectives via the establishment of a systematic and effective management system fulfilling the relevant requirements of the SCC PALCAN, and the NRC CLAS to meet the mandate of the CNSC.
The aims of the Laboratory’s management system are to comply with its Quality Policy and achieve Quality Objectives via the establishment of a systematic and effective management system fulfilling the relevant requirements of the SCC PALCAN, and the NRC CLAS to meet the mandate of the CNSC.