Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/October 27 2020"
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{{Template:FPT COVID web management Tabs}} | {{Template:FPT COVID web management Tabs}} | ||
| − | == | + | ==Updates== |
| − | + | *Quebec (Martin Boucher) | |
| + | :*40% have the downloaded the COVID alert - a surprising number, but very pleasantly surprised | ||
| + | *New map will be released soon, broken down by municipality, so users can see more detailed information about COVID-19 alert levels for their area | ||
| − | * | + | *Federal Government/NWT |
| − | + | :*Blog post published with NWT on the use of images for content that has yet to be translated | |
| − | + | ==Ontario== | |
| − | + | *Ontario - working with Google to ensure maps contain accurate details about COVID-19 testing locations across the province(Chris Bell) | |
| − | + | :*Context: Google relied on Clinia as their original data provider, not the government | |
| + | :*Ontario gov (ontario.ca) is the source for up-to-date location details for COVID-19 testing centres, operation hours, but people were using Google to find the information, so it wasn’t always correct | ||
| + | :*Approach: Leverage Ontario’s Google My Business Agency Account to claim ownership of 150 covid-19 testing locations + update hours of operations | ||
| + | :*standardize internal management of location data | ||
| + | :*adopt Google’s location data standards | ||
| + | :*Connected with Google’s Global Partnership team to ensure Ontario remained the data source for our data (not Clinia or other sources) | ||
| − | + | *Data for Google (that is now being updated) | |
| + | :*testing location details | ||
| + | :*testing location hours | ||
| + | :*antibody testing | ||
| + | :*drive through | ||
| + | :*appointment requirement | ||
| + | :*prescription requirements | ||
| + | :*patient restrictions | ||
| + | :*special facility instructions | ||
| + | *Next step: Best approach to give Google the information on testing within pharmacies (as the government doesn’t own them) + whether they can affect Apple’s reporting (Maps currently uses API from Yelp) | ||
| − | == | + | ==COVID information architecture challenges== |
| − | + | *What strategies are you using to manage and control your COVID IA? | |
| + | *Susan Harper (PHAC): Content is moving so fast, so focus on navigation and structure | ||
| + | :*Looking at vaccines as a model because the volume is large | ||
| + | *Nova Scotia: Curious about how others are adding services like surgery, drawing blood, gov other services? | ||
| + | *Christina Carrigan (NWT): All of the government services are listed in high level ways: available; not available, altered (or linked to originating source) | ||
| + | :*Send an email (prompt) to all of the comms staff daily to ask if there are any changes to services | ||
| + | :*Once a week, health authority will send an update on changes | ||
| + | ==Remembrance Day== | ||
| + | *Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop? | ||
| + | :*Lauren (Ontario): Recently updated the site with information - will send link | ||
| + | :*Nova Scotia: Video of candle being passed as a notion of no in-person services, but that remembrance can still happen virtually/at home | ||
| + | ==Maps== | ||
| + | *Do you have maps on your sites (COVID-related or other)? Do you know if they are working well for your users? How are you handling accessibility (postal code, regions)? | ||
| + | *David Cox (Ontario): not specifically COVID related, but we realized our guidance for maps has gaps, and not clear on how accessible our maps are | ||
| + | :*Switched to RGIS, and don’t have an accessibility solution yet but looking into it (screen reader best options, etc) | ||
| + | :*General interest in discussing maps further and hearing more from Quebec about the map for COVID-19 alert levels | ||
[[Category:COVID communications]] | [[Category:COVID communications]] | ||
Latest revision as of 15:27, 9 November 2020
| Home | Meetings | Collaboration space | Contacts |
Updates
- Quebec (Martin Boucher)
- 40% have the downloaded the COVID alert - a surprising number, but very pleasantly surprised
- New map will be released soon, broken down by municipality, so users can see more detailed information about COVID-19 alert levels for their area
- Federal Government/NWT
- Blog post published with NWT on the use of images for content that has yet to be translated
Ontario
- Ontario - working with Google to ensure maps contain accurate details about COVID-19 testing locations across the province(Chris Bell)
- Context: Google relied on Clinia as their original data provider, not the government
- Ontario gov (ontario.ca) is the source for up-to-date location details for COVID-19 testing centres, operation hours, but people were using Google to find the information, so it wasn’t always correct
- Approach: Leverage Ontario’s Google My Business Agency Account to claim ownership of 150 covid-19 testing locations + update hours of operations
- standardize internal management of location data
- adopt Google’s location data standards
- Connected with Google’s Global Partnership team to ensure Ontario remained the data source for our data (not Clinia or other sources)
- Data for Google (that is now being updated)
- testing location details
- testing location hours
- antibody testing
- drive through
- appointment requirement
- prescription requirements
- patient restrictions
- special facility instructions
- Next step: Best approach to give Google the information on testing within pharmacies (as the government doesn’t own them) + whether they can affect Apple’s reporting (Maps currently uses API from Yelp)
COVID information architecture challenges
- What strategies are you using to manage and control your COVID IA?
- Susan Harper (PHAC): Content is moving so fast, so focus on navigation and structure
- Looking at vaccines as a model because the volume is large
- Nova Scotia: Curious about how others are adding services like surgery, drawing blood, gov other services?
- Christina Carrigan (NWT): All of the government services are listed in high level ways: available; not available, altered (or linked to originating source)
- Send an email (prompt) to all of the comms staff daily to ask if there are any changes to services
- Once a week, health authority will send an update on changes
Remembrance Day
- Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop?
- Lauren (Ontario): Recently updated the site with information - will send link
- Nova Scotia: Video of candle being passed as a notion of no in-person services, but that remembrance can still happen virtually/at home
Maps
- Do you have maps on your sites (COVID-related or other)? Do you know if they are working well for your users? How are you handling accessibility (postal code, regions)?
- David Cox (Ontario): not specifically COVID related, but we realized our guidance for maps has gaps, and not clear on how accessible our maps are
- Switched to RGIS, and don’t have an accessibility solution yet but looking into it (screen reader best options, etc)
- General interest in discussing maps further and hearing more from Quebec about the map for COVID-19 alert levels
