Difference between revisions of "Federal Provincial Territorial COVID-19 web management working group/October 27 2020"
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==COVID information architecture challenges== | ==COVID information architecture challenges== | ||
− | *What strategies are you using to manage and control your COVID IA? | + | *What strategies are you using to manage and control your COVID IA? |
*Susan Harper (PHAC): Content is moving so fast, so focus on navigation and structure | *Susan Harper (PHAC): Content is moving so fast, so focus on navigation and structure | ||
:*Looking at vaccines as a model because the volume is large | :*Looking at vaccines as a model because the volume is large | ||
Line 42: | Line 42: | ||
==Remembrance Day== | ==Remembrance Day== | ||
*Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop? | *Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop? | ||
− | Lauren (Ontario): Recently updated the site with information - will send link | + | :*Lauren (Ontario): Recently updated the site with information - will send link |
− | Nova Scotia: Video of candle being passed as a notion of no in-person services, but that remembrance can still happen virtually/at home | + | :*Nova Scotia: Video of candle being passed as a notion of no in-person services, but that remembrance can still happen virtually/at home |
==Maps== | ==Maps== |
Latest revision as of 15:27, 9 November 2020
Home | Meetings | Collaboration space | Contacts |
Updates
- Quebec (Martin Boucher)
- 40% have the downloaded the COVID alert - a surprising number, but very pleasantly surprised
- New map will be released soon, broken down by municipality, so users can see more detailed information about COVID-19 alert levels for their area
- Federal Government/NWT
- Blog post published with NWT on the use of images for content that has yet to be translated
Ontario
- Ontario - working with Google to ensure maps contain accurate details about COVID-19 testing locations across the province(Chris Bell)
- Context: Google relied on Clinia as their original data provider, not the government
- Ontario gov (ontario.ca) is the source for up-to-date location details for COVID-19 testing centres, operation hours, but people were using Google to find the information, so it wasn’t always correct
- Approach: Leverage Ontario’s Google My Business Agency Account to claim ownership of 150 covid-19 testing locations + update hours of operations
- standardize internal management of location data
- adopt Google’s location data standards
- Connected with Google’s Global Partnership team to ensure Ontario remained the data source for our data (not Clinia or other sources)
- Data for Google (that is now being updated)
- testing location details
- testing location hours
- antibody testing
- drive through
- appointment requirement
- prescription requirements
- patient restrictions
- special facility instructions
- Next step: Best approach to give Google the information on testing within pharmacies (as the government doesn’t own them) + whether they can affect Apple’s reporting (Maps currently uses API from Yelp)
COVID information architecture challenges
- What strategies are you using to manage and control your COVID IA?
- Susan Harper (PHAC): Content is moving so fast, so focus on navigation and structure
- Looking at vaccines as a model because the volume is large
- Nova Scotia: Curious about how others are adding services like surgery, drawing blood, gov other services?
- Christina Carrigan (NWT): All of the government services are listed in high level ways: available; not available, altered (or linked to originating source)
- Send an email (prompt) to all of the comms staff daily to ask if there are any changes to services
- Once a week, health authority will send an update on changes
Remembrance Day
- Are you beginning to plan web content for this? Do you have challenges, great ideas, new pieces you have to develop?
- Lauren (Ontario): Recently updated the site with information - will send link
- Nova Scotia: Video of candle being passed as a notion of no in-person services, but that remembrance can still happen virtually/at home
Maps
- Do you have maps on your sites (COVID-related or other)? Do you know if they are working well for your users? How are you handling accessibility (postal code, regions)?
- David Cox (Ontario): not specifically COVID related, but we realized our guidance for maps has gaps, and not clear on how accessible our maps are
- Switched to RGIS, and don’t have an accessibility solution yet but looking into it (screen reader best options, etc)
- General interest in discussing maps further and hearing more from Quebec about the map for COVID-19 alert levels