1,123
edits
Changes
Jump to navigation
Jump to search
Line 2:
Line 2: − − ==Agenda== − #Integrating the different levels of government online − #Agility − #Pressure points − #Structure of organizations − Line 35:
Line 28: − :* Screen share + verbal feedback+ − :* FIGMA allows annotations+ − :* Approval meetings where approvers go through the prototype all together instead of routing a document through a chain of approvals<br>+ Line 51:
Line 44: + + + + + + + + + + + + + + + + + + + + + + + + +
Federal Provincial Territorial COVID-19 web management working group/October 13 2020 (view source)
Revision as of 17:24, 27 October 2020
, 17:24, 27 October 2020→Priorities for publishing & resourcing for teams
{{Template:FPT COVID web management Tabs}}
{{Template:FPT COVID web management Tabs}}
==Integrating the different levels of government==
==Integrating the different levels of government==
* ROT
* ROT
* Sharing prototypes instead of Word docs for approvals:
* Sharing prototypes instead of Word docs for approvals:
:* Screen share + verbal feedback
:* FIGMA allows annotations
:* Approval meetings where approvers go through the prototype all together instead of routing a document through a chain of approvals<br>
Neil Littlejohns (Ontario Digital Service) - a lot of people in the Ontario Digital Service say that Slack has been the thing which has allowed them to move quickly. Fast/smooth communication is paramount for us right now<br>
Neil Littlejohns (Ontario Digital Service) - a lot of people in the Ontario Digital Service say that Slack has been the thing which has allowed them to move quickly. Fast/smooth communication is paramount for us right now<br>
Richard Cormier - translation has been an issue with us as well as English approvals are often last minute and sometimes have significant changes before being approved.<br>
Richard Cormier - translation has been an issue with us as well as English approvals are often last minute and sometimes have significant changes before being approved.<br>
Martin Boucher - Québec : all our communications are centralized with a central team and dispatched to teams in ministries.<br>
Martin Boucher - Québec : all our communications are centralized with a central team and dispatched to teams in ministries.<br>
Jo - Government of Yukon - We've been using GatherContent for quite a long time (pre-Covid) which is just for editing but really helps digital and communications writers work with program staff. You can write your own templates for your content types. <br>
Jo - Government of Yukon - We've been using GatherContent for quite a long time (pre-Covid) which is just for editing but really helps digital and communications writers work with program staff. You can write your own templates for your content types. <br>
Allan Lawlor - NS has used GatherContent outside of COVID projects<br>
Allan Lawlor - NS has used GatherContent outside of COVID projects<br>
Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down
Neil Littlejohns (Ontario Digital Service) - as an example, the original, Ontario-specific version of COVID Alert was prototyped in Figma: https://www.figma.com/proto/NfWbSTFwoVJ8YM6KDmx6KC/Ontario-(COVID-Alert)_Internal-ODS-file?node-id=33%3A1838&viewport=354%2C455%2C0.03772130608558655&scaling=scale-down
We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic.
We were able to do remote user testing by having Ontarians interact with this prototype, it was really fantastic.
==Pressure points==
Halloween:
* Umesh Sutendra (NWT) - Halloween Guidelines - https://www.gov.nt.ca/covid-19/en/services/guidelines-celebrating-halloween-safely
Communicating alert level guidance:
* Martin Boucher - Québec : rising cases, (very) complex communications (regional «colours»), have a prototype for a more precise map based on municipalities (done with mapbox) with a searchable list below the map
* Umesh Sutendra (NWT) - Stick to smaller gatherings - Your Fave Five - https://www.youtube.com/watch?v=nuw_C7T_fm8
* Jo - Government of Yukon - The UK has just moved to a three-tier system by region so gov.uk may be handy to have a look at.
==Priorities for publishing & resourcing for teams==
* Martin Boucher - Quebec - We run usability tests, analyse users comments and then we initiate dialogue with content «owners»
* BC is using Google Dialogflow for Chatbot. They are looking at creating a bot in a box to share with jurisdictions.
* Martin Boucher - Québec uses a chatbot based on BotPress
* Teressa Peters - PEI is mostly Mon-Fri again, but there are a few updates that have to happen at night
* Allan Lawlor - similar situation in NS
* Neil Littlejohns (Ontario Digital Service) - on Production we can do preview links which require a login to view, and then on Staging we can share things without a login being necessary. In a pinch, we just email a screenshot of the page using Firefox's full screen capture tool. (file this under "it's not stupid if it works"
* Alexander Rutherford - From March through June, we worked modified schedules so we could provide more coverage without incurring a ton of overtime. Some people worked Sunday-Thursday or Tuesday-Saturday. Some people also paired up with a partner to work longer 10-11 hours shifts on a 3-on, 4off, 4on, 3 off rotation. We also staggered hours, so some staff worked later shifts 11-7:15, 12-8:15.
* Neil Littlejohns (Ontario Digital Service) - on the "rest" side of things, the Ontario Digital Service has given people a couple of "take a day" unofficial vacation days, for people to take an extra day of when they are able to
* Alexander Rutherford - Alberta has centralized web services, but we've divided into two teams. One side handles the regular program/services content. The other team handles COVID and the "strategic" projects (anything related to major government announcements, legislation, engagements, hair on fire situations).
[[Category:COVID communications]]
[[Category:COVID communications]]
