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==Introduction==  

==Introduction==  

:* Only use applications that you need to do your job   

:* Only use applications that you need to do your job   

:* Keep internet usage to what’s essential to do your job   

:* Keep internet usage to what’s essential to do your job   

:* Do not use streaming services for music or videos   

:* '''Do not''' use streaming services for music or videos   

:* Only use social media if needed   

:* Only use social media if needed   

* Connect to the VPN/SRA, get what you need from the corporate network and disconnect, which allows others to do the same   

* Connect to the VPN/SRA, get what you need from the corporate network and disconnect, which allows others to do the same   

* Limit the use of video conferencing on the network when audio conferencing will work.   

* Limit the use of video conferencing on the network when audio conferencing will work.   

* Save working files to your desktop  

* Consult your departmental Information Management team to know what alternative repositories have been put in place for you to save, edit, and share documents, and what measures will be taken to bring them back into the designated corporate repositories.

* Download documents outside normal business hours   

* Download documents outside normal business hours   

* for '''unclassified work only''', use public cloud services to collaborate with colleagues (for example: Facetime, MS Teams, Google HangOuts, Slack, etc.)   

* for '''unclassified work only''', use public cloud services to collaborate with colleagues (for example: Facetime, MS Teams, Google HangOuts, Slack, etc.)   

:* Make sure you know the sender of an email and that its tone is consistent with the sender.   

:* Make sure you know the sender of an email and that its tone is consistent with the sender.   

:* Make sure that the Web address or attachment is relevant to the content of the email.   

:* Make sure that the Web address or attachment is relevant to the content of the email.   

:* Make sure that the sender’s email address has a valid username and domain name. A suspicious email address could be similar to the one below: “John Doe <ohndoe.%nklo17er@gkmail.com>”. 

:* Make sure that the sender’s email address has a valid username and domain name. A suspicious email address could be similar to the one below: 

::: '''“John Doe <ohndoe.%nklo17er@gkmail.com>”'''

'''How do you handle malicious emails?''' Always maintain a high level of cyber awareness and scrutinize all emails before opening them. If you receive a suspicious email or suspect malicious activity, report the incident to your IT Service Desk and/or your Organization’s Security Team and follow their instructions.   

'''How do you handle malicious emails?''' Always maintain a high level of cyber awareness and scrutinize all emails before opening them. If you receive a suspicious email or suspect malicious activity, report the incident to your IT Service Desk and/or your Organization’s Security Team and follow their instructions.   

==Making the Most of Teleconferencing==   

==Making the Most of Teleconferencing==   

With such heavy usage over the past two weeks, our teleconferencing lines are busy! The Shared Services Canada (SSC) Government Teleconferencing Service has the following simple tips for making the most of the service for the near future.

With such heavy usage over the past two weeks, our teleconferencing lines are busy! The Shared Services Canada (SSC) Government Teleconferencing Service has the following simple tips for making the most of the service for the near future.

:* Start your conferences on the quarter hour (15 minutes before or after the hour), instead of on the hour or half hour. :* This will help to spread out the strain on our conferencing networks and reduce issues connecting.  

:* Start your conferences on the quarter hour (15 minutes before or after the hour), instead of on the hour or half hour.  

:* This will help to spread out the strain on our conferencing networks and reduce issues connecting.  

:* If the local number rings busy, try the toll free number, (and vice versa).  

:* If the local number rings busy, try the toll free number, (and vice versa).  

:* Whenever possible host your conferences during the least busy times; before 9am, 12-1pm, after 4pm, Eastern Time.  

:* Whenever possible host your conferences during the least busy times; before 9am, 12-1pm, after 4pm, Eastern Time.  

==Do you need additional teleconferencing lines on your account?==  

==Do you need additional teleconferencing lines on your account?==  

Did you know that every audio conferencing account is able to have up to 200 lines connected per call. Here is how to get new accounts arranged.   

Did you know that every audio conferencing account is able to have up to 200 lines connected per call. Here is how to get new accounts arranged.   

:* You can request new accounts be set up for yourself or other members of your team via our online request form: [https://www.gocconference.com/accounts/?lang=en https://www.gocconference.com/accounts/?lang=en]  

:* You can request new accounts be set up for yourself or other members of your team via our online request form: [https://www.gocconference.com/accounts/?lang=en www.gocconference.com/accounts/?lang=en]  

:* Once created, the new account details will be sent to the Moderator via email.  

:* Once created, the new account details will be sent to the Moderator via email.  

:* Please be patient. There may be a delay in processing the request due to the high volume of requests being submitted. Rest assured that we are well staffed, requests for new accounts are being given priority, and we are doing everything possible to reduce the wait!

:* Please be patient. There may be a delay in processing the request due to the high volume of requests being submitted. Rest assured that we are well staffed, requests for new accounts are being given priority, and we are doing everything possible to reduce the wait!